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TechTidBit – Tips and advice for small business computing – Tech Experts™ – Monroe Michigan

TechTidBit - Tips and advice for small business computing - Tech Experts™ - Monroe Michigan

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Cybersecurity

Scary Cyber Scams Your Business Should Watch Out For

October 14, 2025

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.
Cyber scams don’t need to be sophisticated to cause serious damage to a business.

In fact, many of today’s most effective scams rely on busy people making quick decisions and not having time to double‑check what they’re doing.

Staying informed is one of the best ways to stay protected. So here are five scams we’re seeing right now:

Robocall scams

With artificial intelligence, scammers can clone someone’s voice using only a short audio clip. You get a call that sounds exactly like a supplier or even a colleague, asking you to urgently confirm bank details. It feels genuine, but it isn’t.

Some scams even use this information to carry out a “SIM swap”, tricking a phone provider into moving your number to a criminal’s SIM card so they can intercept security codes.

Crypto investment scams

A convincing email or social media post might offer an incredible return on a business investment. Some of these projects, known as “rug pulls”, are designed to collect funds and then disappear, leaving investors with nothing.

Romance scams (sometimes called pig‑butchering scams)

These might sound unrelated to business, but they’re not. Scammers build trust over weeks or months, often through social media or messaging apps, and then persuade someone to share sensitive information or even send money.

In some cases, they use AI‑generated images or videos to make the scam more believable and later threaten to leak personal material unless they’re paid.

Malvertising

Criminals hide malicious links inside paid ads on legitimate sites. An employee looking for a new supplier or tool could click an ad and unknowingly install malware onto a company laptop.

Formjacking

This is where criminals inject code into an online checkout form to steal payment or login details. If staff buy supplies or services from websites that aren’t secure, those details can be intercepted.

The common thread is simple: these scams exploit human attention and trust.

Regular reminders and training help staff stay alert, question unexpected requests, and think twice before clicking. A little extra caution can stop a scam before it starts.

We can help you make sure your team is vigilant about these scams and more. Get in touch – email info@mytechexperts.com, or call (734) 457-5000

The Hidden Cybersecurity Risk In Your Business

October 14, 2025

It happens far too often. A small business believes its cybersecurity is under control…

…until a routine check uncovers something unexpected, like an old piece of malware quietly running in the background. Or a phishing attack that slipped through weeks ago.

The surprising part? These incidents don’t usually involve cutting-edge hackers or advanced tools. They succeed because simple, everyday safeguards have been missed.

And one of the biggest reasons those basics get missed?

Employee burnout.

When staff are tired, stressed, or stretched too thin, important cybersecurity habits start to slide. It’s not about carelessness – it’s about capacity.

In businesses without a dedicated IT team, employees are already wearing multiple hats.

A manager might put off installing an important software update because they’re scrambling to get quotes out before a client deadline.

An accounts assistant might click a suspicious link late at night while rushing to balance the books.

A senior staff member might skip double-checking security settings on a new laptop because they’re too busy keeping operations afloat.

These small slips may seem harmless in the moment, but they create cracks in the armor. Cybersecurity depends on routine discipline – applying updates, checking access controls, and staying vigilant for unusual activity. When teams are overwhelmed, those routines break down.

Attackers know this. They don’t need to be geniuses to take advantage of exhaustion and stress. Many of today’s most common scams – fake login pages, phishing emails that look like vendor invoices, or texts pretending to be from a bank – rely on one thing: distraction. Just a single moment of inattention can give them the foothold they need.

And the consequences can be devastating. We’ve seen businesses in southeast Michigan deal with payroll delays, compliance headaches, and even the loss of major clients after a seemingly minor mistake opened the door to a cyber incident.

The real cost isn’t just money – it’s the erosion of trust with employees, partners, and customers.

Technology alone can’t prevent that. You can have the best firewall or antivirus in the world, but if an exhausted employee clicks the wrong link, those defenses may not be enough.

That’s why the most effective protection starts with people. Supported employees make fewer mistakes. Realistic workloads, clear priorities, and regular training all help staff stay alert and confident.

Creating a workplace culture where it’s encouraged to pause, question, and double-check can make all the difference.

Think of it this way: when your team feels like they’re sprinting a marathon every day, cybersecurity becomes a chore – just another box to check. But when they have the bandwidth to slow down and follow best practices, those simple defenses work exactly as they should. And more often than not, that’s enough to stop an attack before it begins.

If you’re worried that burnout might be putting your business at risk, you’re not alone. Many small businesses in our community face the same challenge. The good news? You don’t have to manage it by yourself.

With the right IT partner, you can take some of that burden off your team’s shoulders. We handle the updates, monitoring, and security checks in the background, so your employees can focus on their jobs – without sacrificing safety.

If you’d like help staying ahead of cybersecurity threats, we’re here. Let’s talk.

The Real Cost Of A Security Breach (It’s Not Just About The Money)

July 22, 2025

We hear about security breaches all the time. But it’s easy to think, “That won’t happen to us.”

Unfortunately, the truth is… it could.

And if it does, the costs to your business go far beyond fixing a few systems or paying a fine.

Cyberattacks have become more frequent, more sophisticated, and more damaging.

As more businesses move their data online, rely on cloud services, and encourage remote work, their networks become easier to target.

And attackers know it.

When a business suffers a breach (where someone gains unauthorized access to your data), the immediate impact might include lost revenue, a damaged reputation, or a big regulatory penalty.

But the real damage often appears over time.

Take this in: The average cost of a serious security breach is now estimated at nearly $600 million. That includes everything from fixing systems, legal fees, lost business, and customer support. It’s a huge jump from just a year ago, and it shows no signs of slowing down.

But it doesn’t stop at finances.

Businesses that are breached often see a drop in customer trust. People may take their business elsewhere, unsure if their data is safe. In some cases, the business’s value drops as investors lose confidence. Even applying for funding or planning future growth becomes harder.

It gets worse in sectors like healthcare or finance, where a breach can delay operations, expose personal records, and cause real harm to people. That kind of disruption can ripple far beyond just the business itself.

The bad news is: Cyberthreats aren’t going away.

The good news?

There’s a lot you can do to reduce the risk. A strong security setup, smart employee training, and a plan for how to respond to an attack can make all the difference.

If you’re not sure how protected your business is, don’t wait for something to go wrong. Let us help, starting with a security audit. Get in touch.

Do Your Cyber Security Plans Fall Short?

March 18, 2025

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

When it comes to cyber security, many small businesses are caught off guard. Not only when cyber attacks happen… but also by what to do next.

A solid cyber security plan isn’t just about preventing attacks. It’s about knowing how to respond if the worst happens.

Cyber attacks often target smaller businesses because criminals know they’re less likely to have robust defenses in place.

The most common threats include phishing (fake emails or messages that trick you into sharing sensitive information) and malware (malicious software that can steal data or shut down your systems).

You can’t stop these risks entirely, but you can reduce your chances of being hit by:

Training your team: Make sure everyone knows how to spot phishing emails, avoid dodgy downloads, and use strong passwords. This is your first line of defense.

Keeping software updated: Regular updates for apps and systems fix security flaws that cyber criminals might exploit.

Using Multi-Factor Authentication (MFA): This adds an extra layer of security, like a one-time code sent to your phone, making it harder for attackers to get in.

But even the best defenses aren’t foolproof. That’s why your cyber security plan also needs to cover what happens if you’re attacked. Without a plan, an incident can cause panic, downtime, and serious financial loss. Here’s what you should have in place:

A response team: Decide in advance who will handle the situation – your IT team, an outside expert, or both?

Backup systems: Regularly back up your data and store it securely. If ransomware locks your files, backups can mean you won’t lose everything.

A communication plan: Know how you’ll inform your team, customers, and any necessary authorities about the breach. Remember, cyber security isn’t just for big companies. A single attack could be enough to seriously damage your business. By planning ahead, you’re not just protecting your data, you’re safeguarding your reputation and your future.

We help businesses create their own plans for defense and remediation. If we can help you too, get in touch.

Here’s Why You Should Stick To Work-Specific Tools

February 18, 2025

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

When it comes to communicating with your team, it can be tempting to stick with what’s familiar. Apps like WhatsApp or Facebook Messenger are quick and easy to use. And everyone already has them on their phones, right?

But while these tools are great for sharing vacation photos or planning a get-together, they’re not the best choice for work-related conversations. In fact, they could cause serious problems for your business.

You and your team often share information that’s sensitive – customer details, employee records, or even financial data. Sharing this kind of information over apps that aren’t designed for business use can be risky. Many of these apps don’t have the advanced security measures needed to protect your business from threats like cyber criminals or malware (malicious software designed to steal or damage your data).

If this happens on a personal app which doesn’t have the right security in place, your business could end up facing serious consequences. Losing access to important accounts or having private data leaked, for example.

Using business-specific communication tools, like Microsoft Teams, isn’t just about security, it’s also about keeping things organized. It lets you set up separate channels for different projects, share files securely, and even integrates with other apps you might be using. That means your team spends less time scrolling through endless chat threads and more time getting things done.

Personal apps can quickly get messy. Important messages get buried under GIFs and memes, and it becomes all too easy to accidentally share the wrong file – or worse, send something confidential to someone outside the company.

Switching to a proper business communication tool isn’t difficult, and it’s one of the best ways to protect your company’s information while keeping your team running smoothly.

Need help getting started with the right tools for your business? Get in touch.

Top Cybersecurity Threats Small Businesses Face in 2025

February 18, 2025

Cybersecurity is no longer a problem exclusive to large enterprises. Small and mid-sized businesses (SMBs) are increasingly targeted by cybercriminals because they often have fewer resources to defend against sophisticated attacks. Being proactive about cybersecurity can mean the difference between thriving and struggling to recover from a serious breach. Here are the top ten cybersecurity threats your business faces in 2025 and tips to protect yourself.

Ransomware attacks

Ransomware remains one of the most damaging threats. Cybercriminals encrypt your business data and demand a ransom for its release. SMBs are targeted because they may lack robust backup and recovery systems. Preventative measures like regular data backups and strong endpoint security are critical.

Phishing emails

Phishing attacks trick employees into providing sensitive information, such as login credentials. These attacks have evolved to include highly personalized emails that are harder to recognize as scams. Employee training and email filtering tools can reduce the likelihood of a successful phishing attack.

Credential theft

Cybercriminals are constantly searching for login credentials to access business systems. They often steal these through phishing, malware, or by exploiting weak passwords. Implementing multi-factor authentication (MFA) can significantly improve your security posture by requiring additional verification beyond a password.

Insider threats

Insider threats—whether malicious or accidental—pose a serious challenge for small businesses. Employees, contractors, or even former staff may misuse access to your systems. Limiting access to sensitive data and monitoring user activity can reduce the chances of insider incidents or account compromises.

IoT device exploits

As more businesses adopt Internet of Things (IoT) devices like smart cameras, thermostats, and inventory trackers, these devices have become a growing attack surface. Many IoT devices have weak security protocols, making them vulnerable. Ensure that all devices are updated regularly and segregated from critical business networks.

Supply chain attacks

Cybercriminals are increasingly targeting SMBs by compromising third-party vendors or software suppliers. This can result in malware infections and data breaches without any direct attack on your business. Vetting vendors, limiting their access to your systems, and monitoring for suspicious activity can help defend against supply chain attacks.

Zero-day vulnerabilities

Zero-day vulnerabilities are newly discovered flaws in software that hackers can exploit before developers issue a fix. These vulnerabilities are difficult to prevent entirely but can be mitigated by keeping your software up to date and using security tools that detect abnormal behavior.

Distributed Denial-of-Service (DDoS) attacks

DDoS attacks flood a business’s network or website with traffic, causing service disruptions. While these attacks are often used to target large companies, SMBs can also be affected. Implementing DDoS protection services can prevent attacks from overwhelming your network and keeping you from doing business.

Social engineering scams

Social engineering involves manipulating people into revealing confidential information or performing harmful actions. Attackers may impersonate trusted contacts or authority figures to gain access to your systems. Training employees to recognize these tactics and verifying unusual requests can reduce risk.

How to protect your business

Understanding these threats is only the first step. Here are some actionable strategies to help secure your business:

Invest in Employee Training: Regularly educate employees on cybersecurity best practices and how to recognize threats.

Use Multi-Factor Authentication (MFA): Adding an extra layer of security to logins helps prevent unauthorized access.

Regular Backups: Ensure you have automated backups of critical data and test your recovery procedures.

Implement Network Monitoring: Continuous monitoring of your network can detect suspicious activity early, allowing you to respond quickly to potential threats.

Partner with a Managed Service Provider (MSP): A trusted MSP can monitor your systems, provide threat intelligence, and ensure security updates are applied consistently.

Cybersecurity doesn’t have to be overwhelming. By addressing these top threats and taking a proactive approach, your business can stay one step ahead of cybercriminals and safeguard your operations in 2025.

Why Small Businesses Need Cybersecurity Training for Employees

December 17, 2024

Your team is the first line of defense against cyber threats, but without proper training, they may also be your biggest vulnerability. From spotting phishing emails to practicing safe browsing habits, employee cybersecurity training is essential for protecting your business.

Cybercriminals target small businesses because they often lack robust defenses, relying instead on trust and good intentions. Unfortunately, these qualities make employees prime targets for attacks like phishing or social engineering. A single click on a malicious link can open the door to data breaches, ransomware, or other costly disruptions.

Training your team doesn’t have to be a major production. Simple, practical lessons can make a big difference. Start with the basics: teaching employees to recognize the red flags of phishing emails. Suspicious links, poor grammar, or an urgent tone asking for personal information are all common giveaways. Encourage them to verify requests before acting, especially when handling sensitive data.

Password security is another critical area to address. Employees should use unique, complex passwords for different accounts and avoid writing them down. Better yet, implement a password manager to simplify the process. Two-factor authentication adds an extra layer of protection, making it harder for hackers to gain access.

Safe browsing habits should also be part of your training. Remind your team to avoid clicking on ads, downloading attachments from unknown sources, or visiting suspicious websites. Tools like DNS filters can provide an additional safeguard against accidental clicks.

Finally, regular practice is key. Consider running simulated phishing campaigns to test your team’s ability to spot threats. Review the results and provide constructive feedback to improve their skills over time. A well-trained employee is far less likely to fall for scams, keeping your business safer.

Investing in cybersecurity training isn’t just about preventing threats.

It builds a culture of awareness and responsibility, ensuring everyone plays a role in safeguarding your company’s data. In the long run, this proactive approach can save you significant time, money, and headaches.

Small Business Cyber Security Is A Team Effort

September 16, 2024

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

There are loads of important things you need to think about for your business. Loads. But we’re adding another one to your list: Cyber security awareness.

You’d be forgiven for thinking this is an IT problem, something for them to sort out. Sorry to say, but you’re wrong. It’s something that every single person in your company needs to be on top of, from the big boss to the latest hire.

You see, cyber threats are always changing and getting more sophisticated. A one-time training session just won’t cut it in today’s cyber-threat landscape. You need to keep everyone in the loop with regular updates. Think of it like this – in the same way you need regular check-ups to stay healthy, your team needs regular cyber security training to keep your business safe.

What does this training look like? There are a couple of ways to do it. First, there’s the good old traditional method – you know, lectures and presentations. One-way training. These are great for laying down the basics and introducing new concepts. But let’s be honest, they can be a bit… boring.

That’s why it’s a great idea to mix in some interactive training too. Imagine phishing simulations where your team learns to spot fake emails before clicking on them. Or hands-on workshops where they can use the security tools and protocols they’ve been hearing about. These methods are not only more engaging but also help the info stick better.

Combining these traditional and interactive methods is where the magic happens. Start with some solid grounding through presentations, and then get everyone involved with practical exercises.

This way, the knowledge isn’t just in one ear and out the other – it’s learned, remembered, and applied.

Let’s talk frequency. Since cyber threats are always evolving, training shouldn’t be a once-a-year thing. Regular sessions throughout the year will keep your team sharp and ready to handle anything that comes their way.

Creating a strong cyber security culture in your company is key. This means making cyber security everyone’s responsibility. Encourage a culture where if someone spots something fishy, they speak up right away. Communication is super important here.

And remember, this starts at the top. If the leaders in your company are taking cyber security seriously, everyone else will too. So, make sure the big shots are not only participating in the training but also showing how important it is. Lead by example, right?

Cyber security is something that affects the whole business. Every email, link, and password matters. By making sure everyone is trained and aware, you’re building a strong first line of defense against cyber threats.

We can help you get your team started – get in touch.

The Cost Of Cyber Safety: Protecting Your Small Or Mid-Sized Business

September 16, 2024

Running a successful small or mid-sized business means keeping a close eye on key areas like operations, marketing, and customer satisfaction. But how often do you assess your cyber security?

In today’s digital world, your company handles sensitive data that could be at risk from cyber-attacks. A breach could cause not only financial losses but also serious damage to your business’s reputation.

At Tech Experts, we specialize in helping businesses like yours identify vulnerabilities and strengthen defenses to stay ahead of cyber threats. Our expert team conducts comprehensive cyber security assessments designed to protect your company from data breaches, improve efficiency, and help you stay compliant with industry regulations. Here’s a breakdown of what a typical cyber security assessment looks like:

Penetration testing

We simulate a real-world cyber-attack to identify weaknesses in your systems. This testing helps us view your company’s vulnerabilities from a hacker’s perspective, allowing us to recommend necessary improvements.

Information governance

Protecting your sensitive data means knowing exactly where it’s stored, how it’s accessed, and who controls it. We help you document this information and implement strong access controls to prevent unauthorized data exposure.

Security monitoring and employee training

Continuous system monitoring, paired with educating employees to spot threats, plays a critical role in maintaining a secure business environment. Training your team can prevent many cyber incidents caused by human error.

Patch management

Regularly updating software to fix vulnerabilities is crucial. We’ll evaluate your patch management procedures to ensure your business is up to date with the latest protections.

Business continuity and disaster recovery

Having a plan in place is essential if an attack does occur. We assist in developing strategies that minimize downtime and ensure your business can quickly recover.

Supply chain security

It’s not just your business that matters. Weaknesses in your partners’ systems can affect you too. We assess the security practices of your suppliers to make sure your entire network is secure.

Why cyber security matters for your business

Cyber security isn’t just about technology; it’s about trust. A breach could cost your business not just money but also the trust of your customers. By regularly assessing and improving your cyber defenses, you signal to your stakeholders that you take security seriously and are committed to protecting their information.

Staying on top of cyber security can provide your business with an edge. Companies that prioritize cyber security are less likely to experience downtime or disruptions due to breaches, which means more stability and productivity.

At Tech Experts, we use the latest tools and techniques to provide in-depth assessments tailored to your business’s needs. Whether it’s enhancing network performance, securing cloud services, or improving mobile operations, we help you build a stronger, more resilient organization.

9 Easy Steps To Building A Culture Of Cyber Awareness

July 12, 2024

Cyberattacks are a constant threat in today’s digital world. Phishing emails, malware downloads, and data breaches. They can cripple businesses and devastate personal lives.

Employee error is the reason many threats get introduced to a business network. A lack of cybersecurity awareness is generally the culprit. People don’t know any better, so they accidentally click a phishing link. They also create weak passwords, easy for hackers to breach.

It’s estimated that 95% of data breaches are due to human error.

But here’s the good news, these mistakes are preventable. Building a strong culture of cyber awareness can significantly reduce your risks.

Why Culture Matters

Think of your organization’s cybersecurity as a chain. Strong links make it unbreakable, while weak links make it vulnerable. Employees are the links in this chain. By fostering a culture of cyber awareness, you turn each employee into a strong link. This makes your entire organization more secure.

Easy Steps, Big Impact

Building a cyber awareness culture doesn’t require complex strategies or expensive training programs. Here are some simple steps you can take to make a big difference.

1. Start with Leadership Buy-in
Security shouldn’t be an IT department issue alone. Get leadership involved! When executives champion cyber awareness, it sends a powerful message to the organization. Leadership can show their commitment by:

  • Participating in training sessions
  • Speaking at security awareness events
  • Allocating resources for ongoing initiatives

2. Make Security Awareness Fun, Not Fearful
Cybersecurity training doesn’t have to be dry and boring. Use engaging videos, gamified quizzes, and real-life scenarios. These keep employees interested and learning.

Think of interactive modules. Ones where employees choose their path through a simulated phishing attack. Or short, animated videos. Videos that explain complex security concepts in a clear and relatable way.

3. Speak Their Language
Cybersecurity terms can be confusing. Communicate in plain language, avoiding technical jargon. Focus on practical advice employees can use in their everyday work.

Don’t say, “implement multi-factor authentication.” Instead, explain that it adds an extra layer of security when logging in. Like needing a code from your phone on top of your password.

4. Keep it Short and Sweet
Don’t overwhelm people with lengthy training sessions. Opt for bite-sized training modules that are easy to digest and remember. Use microlearning approaches delivered in short bursts throughout the workday. These are a great way to keep employees engaged and reinforce key security concepts.

5. Conduct Phishing Drills
Regular phishing drills test employee awareness and preparedness. Send simulated phishing emails and track who clicks. Use the results to educate employees on red flags and reporting suspicious messages.

But don’t stop there! After a phishing drill, take the opportunity to dissect the email with employees. Highlight the telltale signs that helped identify it as a fake.

6. Make Reporting Easy and Encouraged
Employees need to feel comfortable reporting suspicious activity without fear of blame. Create a safe reporting system and acknowledge reports promptly. You can do this through:

  • A dedicated email address
  • An anonymous reporting hotline
  • A designated security champion employees can approach directly

7. Security Champions: Empower Your Team
Identify enthusiastic employees who can become “security champions.” These champions can answer questions from peers as well as promote best practices through internal communication channels. This keeps security awareness top of mind.

Security champions can be a valuable resource for their colleagues. They foster a sense of shared responsibility for cybersecurity within the organization.

8. Beyond Work: Security Spills Over
Cybersecurity isn’t just a work thing. Educate employees on how to protect themselves at home too. Share tips on strong passwords, secure Wi-Fi connections, and avoiding public hotspots. Employees who practice good security habits at home are more likely to do so in the workplace.

9. Celebrate Success
Recognize and celebrate employee achievements in cyber awareness. Did someone report a suspicious email? Did a team achieve a low click-through rate on a phishing drill? Publicly acknowledge their contributions to keep motivation high. Recognition can be a powerful tool. It helps reinforce positive behavior and encourages continued vigilance.

The Bottom Line: Everyone Plays a Role

Building a culture of cyber awareness is an ongoing process. Repetition is key! Regularly revisit these steps. Keep the conversation going. Make security awareness a natural part of your organization’s DNA.

Cybersecurity is a shared responsibility. By fostering a culture of cyber awareness your business benefits.

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