Why Protecting Your Printers From Cybercrime Is A Must (And Eight Tips For Improving Printer Security)

Printing devices are often overlooked when it comes to security. But the reality is, cybercriminals can hack your printer to get confidential information. Your printer is probably the last piece of computer equipment you thought needed protection from cybercriminals. But the truth is very different.

Attackers actively try to locate the weakest links in security to gain access to and exploit valuable data. And among the weakest links is the printer.

Printers have access to your devices, network, and the Internet. This new open-access functionality makes them an ideal target for cyberattacks.

Unfortunately, many business owners overlook the importance of securing their printers and mainly focus on computers and mobile phones.

Most people still perceive printers as internal devices that serve basic functions. For this very reason, they are an easy target for cybercriminals.

Other than performing unauthorized print jobs, hackers can access confidential information as well as all connected computers and networks all through a printer.

You may also not be aware of the amount of valuable data your printer can store about you – tax files, bank details, financial records, employee information, personal information, etc. All a hacker needs to do is get into the operating system of your printer, and they can collect this sensitive data.

If you’ve just realized the importance of securing your printer, keep reading. This article shares eight tips to help you do just that.

Tip #1. Make Sure Your Printers Are Configured Correctly
Many things can make a printer vulnerable to cyber threats and security breaches. So, you want to get the basics right to ensure the attacks don’t happen to you. To start with, make sure to change the default password on your printer. Since anyone can access a printer remotely, a simple “123456” code won’t suffice.

Second, make sure you’re using your own router to print files remotely. Never connect to “Guest” networks.

Tip #2. Inspect Print Trays Regularly
This one is a no-brainer, but everyone could use it as a reminder. Make sure to check your print trays and get rid of unused pages carrying sensitive information. There’s no easier way to prevent data leaks than this.

Alternatively, you can get a shredder for your office and shred the papers you don’t want anyone to see.

Tip #3. Install Malware and Firmware Updates
Invest time and effort to ensure that your malware and firmware protection are up to date and can handle all types of hacks.

The good news is that many printers come with pre-built malware protection.

HP, for example, installs the HP “SureStart” software in their printers that monitors approaching targets when the printer is on. The software can shut down the device if an attack comes its way. This is a great way to prevent attacks from spreading further within the network.

Tip #4. Limit Access to the Network
Unprotected printers in a network are an extremely easy target for cybercriminals. Sure, businesses and offices require printers to access networks to perform remote prints. But if you can do the job by disabling the network access, make sure you do that.

If not, tweak the printer and network settings to only allow the device to take print jobs from the network you trust. This will help avoid outside interference and security breaches.

Tip #5. Update Your Printers
Updating a printer is equally as important as updating your phone to the latest software. Much in the way iOS developers look for bugs and fix them in a new update, printer manufacturers work toward known device vulnerabilities and update the software for added protection.

Look for printer updates so you can easily overcome known threats to the printer. Ideally, update your printers every quarter to get the most out of the security benefits.

Tip #6. Install a Firewall
If you run an office, chances are you already have a firewall. But in case you missed this requirement, now’s the time to do it.

Using a reliable firewall helps keep printers safe from cybercriminals. Your computers most likely come with pre-built firewalls, and all you need to do is keep them enabled. But there are also specialized firewalls for homes and offices that offer advanced security and make it virtually impossible for anyone to break in.

Tip #7. Encrypt Your Storage
Printers with shared networks can perform distance printing. And when a print job is in transit and travels from a computer to a printer, hackers can intercept the data and exploit it.

To keep this from happening, encrypt your print jobs. Also, make sure the sensitive data on your printer’s hard or internal drive is encrypted as well.

Keep in mind that when you print a document, that file is often stored as an image within the printer and makes it an easy target for hackers. It’s why you should use an encryption tool to protect your data. Luckily, many modern printers have this tool pre-built.

Tip #8. Educate Your Employees
If you work in an office, chances are you aren’t the only person using the printer. Everyone that has access to it needs to be aware of the responsibilities that come with its usage. Make sure to talk to your employees about ways to ensure both the physical and virtual safety of the printers.

Your staff should also be careful when using their mobile devices to print, as smartphones are easier to hack than standard computers. Explain to them what phishing scams are and how they can avoid being the victim.

Finally, make sure it’s clear to them how they can use confidential information in your company.

Whether you use printers in your office or at home, take a moment to see how you can enhance its security before your next printing job.

Which Type of Hacker Is Endangering Your Business Data?

Your data is pivotal to running a successful company. If you don’t have proper security measures in place, hackers can easily steal your data and take you out of business. Cybercriminals might be the biggest threat facing your company. Besides gaining access to your money and accounts, they can also take over critical software, preventing you from collaborating with clients.

Any organization can fall victim to hacking. However, small and medium businesses are particularly at risk. Why?

Too often, their owners don’t always address cybersecurity when launching their company. Sometimes, they even just hire the first IT service provider they see. They also don’t know how to shield themselves from online attackers, making them low-risk targets.

As a result, these organizations often go under due to the loss of sensitive data. It isn’t a risk you can take.

The 5 types of hackers to watch out for

Here’s a quick list of potential hackers, depending on what they’re after:

#1. Hackers Who Are After Personal Information. Many hackers are dying to get their hands on the personal information of your clients and employees. It includes birth dates, financial data, and social security numbers.

Social security numbers might be the most valuable asset they want to get ahold of since cybercriminals can use them for various purposes. For instance, they can perform tax fraud, open credit accounts, and make other significant identity breaches. In addition, financial data can be utilized for fraudulent activities and purchases, especially if it lacks robust digital security systems.

#2. Hackers Who Want to Get Into the Digital Infrastructure. Storage and data servers are expensive – and hackers know that.

In order for them to cut costs, hackers may aim to store their applications and data on your infrastructure instead. The better your infrastructure, the more likely cybercriminals are to target it. This can strain your network to the limits and have devastating effects on your business.

Unsurprisingly, tech companies are some of the most common victims of this type of hacking.

The common indicators that a hacker has tapped into your digital infrastructure include:

  • Running out of storage faster than usual
  • Your network suffers slowdowns
  • You may have unknown devices on your network.

#3. Hackers Who Are After Confidential Information. Few business aspects are as important as your intellectual property (IP). Your products and services enable you to stand out from the competition and strike a chord with the target audience.

A huge problem arises if hackers steal the design of your upcoming product before you launch it or submit your patent. A competitor may obtain the information, allowing them to hit the market first and undercut your sales.

#4. Hackers Who Want to Get Account Data. Sure, you and your IT service provider might have done enough so that hackers might not be able to obtain financial data. But are your employees’ accounts secure?

If hackers compromise them, they may let them run scams and gain information to disrupt your operations.

For example, losing CEO login credentials can be devastating. Besides granting hackers access to sensitive information, it also helps them impersonate the CEO. In return, they can solicit information from employees or clients and halt your operations. This data breach can lead to widespread confusion, tarnishing your reputation.

#5. Hackers Who Aim to Have Network Control. In some cases, hackers aren’t after data. Instead, they want to gain control of the entire network. And to make it happen, they launch ransomware attacks.

These activities enable them to lock you out of the system and make data inaccessible until you pay a ransom. They’re typically initiated through spam, phishing emails, and online ads.

The average ransom amount stands at approximately $30,000, but the loss caused by business disruption is much more significant.

2021 Cyber Attacks – Lessons To Apply For A More Secure 2022

Hackers have hit a wide variety of industries this year, from computer manufacturers to insurance companies, schools to the NBA. A review of prominent 2021 cyber attacks reveals a few common themes. And organizations that apply the lessons learned from these attacks can look forward to a more secure 2022.

No one gets a free pass
It would be difficult to describe the profile of a typical data breach victim in 2021. Large corporations like Volkswagen and Experian got hit. At the same time, even small, low-profile businesses suffered in the Microsoft Exchange and Kaseya attacks. Ransomware crippled hospitals, manufacturers, municipalities, retail and more.

No matter how big or how small, any organization with Internet connections can become a target of attack. Hackers continually hone their skills and add to their toolsets. Consequently, businesses cannot afford to relax their security stance. Get started early on your New Year’s resolutions by committing to invest in cybersecurity.

Apply security patches quickly
When hackers exploited vulnerabilities in the Microsoft Exchange server, they disrupted 60,000 companies and government agencies in the US. Microsoft released security patches quickly. However, many organizations delayed applying the patches. The attack group Hafnium then ran Internet scans to find and exploit unpatched servers.

Take the time to apply software and firmware updates quickly. Take it a step further and turn on automatic updates where possible. This applies not just to servers but to all devices with access to the system.

Step up endpoint security
The rapid switch to remote work completely changed the security perimeter for many organizations, and hackers took advantage. For instance, when insurance giant CNA sustained a ransomware attack, 15,000 devices were encrypted, including those used by remote employees.

When remote work takes center stage, organizations need to strengthen endpoint security. Begin by creating and updating an inventory of all devices connecting to the system.

Enforce strong authentication policies and keep endpoints encrypted. Additionally, monitor the endpoints for unusual activity when connected to the network.

Monitor those business partners
In April, the REvil gang attacked Quanta, a supplier for Apple. REvil used the attack to pressure Apple, claiming to have obtained secret blueprints for yet-to-be-released Apple products. Similarly, parking app Park Mobile suffered a breach because of a vulnerability in a third-party software app.

While strengthening inhouse security, organizations cannot forget about their business partners. Be sure to vet third parties, building security policies into vendor contracts. Then continue to monitor those relationships, including performing regular audits.

Automate the backup process
Fortunately, the list of 2021 cyber attacks includes some positive notes. Attackers hit Polish video game development firm CD Projekt, encrypting devices and accessing source code. However, because the company had quality backups in place, they were able to restore the lost data without paying the ransom.

For decades, security experts have emphasized the importance of performing regular backups. Automating the process takes the burden off IT and delivers peace of mind.

Strengthen authentication and identity management
In April, attackers used a compromised password to access the networks of Colonial Pipeline, disrupting gas supplies and causing panic.

As government officials investigated, they concluded that stronger protections, such as multi-factor authentication, could have prevented the attack.

Identity and access management form a critical component of securing valuable digital assets. Companies should assess and strengthen authentication methods and tighten access controls.

Take protective steps against phishing
According to a recent report on cybersecurity breaches, phishing remains the most common type of cyber attack. For instance, in an attack on Nebraska Medicine, hackers gained entrance to the system and planted malware, eventually exposing over 200,000 patient records.

To protect against phishing and other social engineering attacks, organizations should implement email filtering and continuous network monitoring.

But the most important safety measure remains addressing the human factor with regular, targeted security awareness training.

Treat 2021 cyber attacks as a wakeup call
Reflecting on the high-profile cyber attacks of the past year can provide both the motivation and a blueprint for addressing cybersecurity. And the cybersecurity experts at Tech Experts bring the expertise and tools you need to keep your data and networks safe.

Lessons Learned From The Colonial Oil Pipeline Attack

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

May 6, 2021 will be a day that goes down in history. This is the day the Colonial Oil Pipeline went down, causing a nationwide disruption. Even though the pipeline only services a portion of the east coast, the effects of the shutdown was felt across the country.

Gas prices skyrocketed, lines at gas stations were so long it took hours to get through, and gas stations were pumped dry as people bought gas and put it in whatever container they could gather just to assure themselves they would have enough to get through the closure.

If you think about it, this type of ripple effect is not confined to energy and utility providers. While the scale of the effect would not be at the level of the pipeline, the devastation it could leave in its wake for your business and your customers is just as likely. [Read more…]

Your Business Is Already Under Attack

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

Ransomware is big business. It’s one of the fastest growing online crimes. Cyber criminals are targeting small and medium sized companies as well as non-profits and government agencies.

It’s the computer crime where your data is encrypted so you can’t access it unless you pay the ransom fee.

The really scary part is that it’s unlikely you’d realize you were under attack from ransomware until it was too late.

Cyber criminals hide in your network for between 60 to 100 days before they strike. During that time they’re checking out your network, identifying vulnerabilities, and preparing what they need to hit you with the attack.

[Read more…]

Over $1 Trillion Lost To Cyber-crime Every Year

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

$1 trillion! That’s a lot of money. And it’s a figure that’s increased by more than 50% since 2018.

In 2019, two-thirds of all organizations reported some type of incident relating to cyber-crime.

You could make a sure bet this figure rose significantly last year, thanks to criminals taking advantage of the pandemic.

It’s easy to look at big figures like these and not relate them back to your own business. But here’s the thing. The average cost of a data breach to a business is estimated to be around $500,000.

[Read more…]

Happy Holidays: The Season Of Cyberattacks

The year 2020 has, in many ways, been the year of COVID. Whether or not you have had COVID-19, it is a safe bet that your life has in some way been impacted by the pandemic.

As is usually the case, cybercriminals are at the forefront of exploiting every opportunity they can.

A look at Google trends for coronavirus (https://trends.google.com/trends/story/US_cu_4Rjdh3ABAABMHM_en) shows how prevalent the topic is and continues to be.

This desire for information has led to a third of the cyberattacks in the United States (and a quarter of the attacks in the UK) being coronavirus-related. Like most cybersecurity attacks, these are often of the ransomware variety.

These attacks are increasingly targeting heath care facilities, but anyone can be a target. Since these medical facilities are overwhelmed and COVID leads most of the news today, people are on data overload while trying to manage their immediate concerns – and can become complacent when dealing with potential threats.

As we must remain vigilant in keeping ourselves medically safe, we must do the same to keep ourselves technologically safe. A few best practices are:

• Don’t open an attachment unless you know who it is from and you are expecting it.

• Use the same level of caution with email messages that instruct you to enable macros before downloading Word or Excel attachments as you would with a live cobra. Don’t touch it!

• Use anti-virus software on your machine, and make sure it’s kept up-to-date with the latest virus definitions.

• If you receive an attachment from someone you don’t know, don’t open it. Delete it immediately.

• Learn how to recognize phishing:

– Messages that contain threats to shut your account down

– Requests for personal information such as passwords or Social Security numbers

– Words like “Urgent” – a false sense of urgency will encourage you to act

– Forged email addresses

– Poor writing or bad grammar

• Hover your mouse over links before you click on them to see if the URL looks legitimate.

• Instead of clicking on links, open a new browser session and manually type in the address.

• Don’t click the “Unsubscribe” link in a spam email. It would only let the spammer know your address is legitimate, which could lead to you receiving more spam.

• Understand that reputable businesses will never ask for personal information via email.

• Don’t send personal information in an email message.

Tech Experts can assist with keeping you safe by providing support, running backups, and ensuring that your devices and software are up-to-date.

However, even with these safeguards in place, it is important that you do your part and do your best to act responsibly and thoughtfully when dealing with technology.

Messages that ask you to click for COVID news, updates, cures, etc. that you are not expecting should be treated as a potential threat. Obtain news from trusted sites.

While our interest in COVID is high, that is what makes it such an effective method of lowering people’s guards. Relatedly, as we head into the holiday season, watch out for “There is a problem with your delivery – click here” emails and other similar traps.

If cybercriminals, hackers, and spammers can find an opportunity, they’ll take advantage of it regardless of a global pandemic or the holidays. You’ve got enough on your plate; staying vigilant will go a long way in preventing the headaches of cyberattacks or identity theft.

Is There A Hidden Intruder Lurking In Your Business?

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

If you’re like us, you believe you have the best, most trustworthy people working for you.

But have you ever considered the possibility you may have someone unknown hidden within your business, trying to cause a lot of damage and make a lot of money at the same time?

This might sound a little far-fetched. Perhaps something that’s more likely to happen in a film than in your business.

But actually, you’d be surprised. Cyber criminals are targeting businesses exactly like yours all the time.

Because often, small and medium sized businesses don’t spend big bucks on their cyber security. Hackers know this. And will put a lot of effort in to try to exploit that. [Read more…]

Targeted Attacks On Small Businesses Are On The Rise

Mark Funchion is a network technician at Tech Experts.

Many of us have heard of ransomware. This is an attack where someone gains access to a system and encrypts all of the data until a ransom is paid. Once they get their money, they either unencrypt the data… or not. There is no guarantee that paying the ransom will actually work.

Most attacks in the past, both viruses and ransomware, were the “spray and pray” variety. Basically, the attackers would send out thousands (or hundreds of thousands) of emails and hope that a small percentage of them were successful. This procedure worked, but the success rate was low and the attackers had to have a large volume to make it successful.

The more profitable attacks that are on the rise are targeted attacks. These attacks rely on quality rather than quantity. Research goes into the attacks that then target a single or very few companies. These attackers will even go as far to check a company or institution’s financial information to see how much of a ransom they can expect to get.

In addition to demanding a ransom for the data to be decrypted, there is often a threat that the data will be released if the ransom is not paid. The threat of data being released can lead to the ransom being paid even if the target has a way to recover from the attack.

While many home users would hate to have their data released, it would not be completely devastating in most cases. If you are a financial, medical, or education institution, it could end your business or severely harm it. These institutions all contain sensitive information of their employees and clients.

For this reason, a recent spike has been seen in the UK involving their schools. Attackers are seeing schools as an easier target in today’s environment with the increase in remote learning. Banks and hospitals have been targeted numerous times before, and their main goal is to be as secure as possible, spending large amounts of money on it.

Schools and universities, on the other hand, are concerned with security, but they’re in a position today with COVID where they need to have fairly open access.

As colleges are pivoting to a distance learning model on a scale never envisioned, they have to allow more and more access in. This means more and more devices the schools have no direct control over, creating potential entry points into the network.

Although most of you reading this are not educational institutions, there is no industry or business (regardless of size) that is safe from a potential attack. Having a good network security system in place with effective backups is critical.

Don’t rely only on a day or a few days’ worth of backups either; some attacks will infect a system, then remain dormant for a while, hoping to outlive the backups you have available.

Having a technology partner who understands the dangers and how to recover is essential. You cannot just plug in a firewall and use an antivirus software and consider yourself protected.

Your business should have an incident response plan that includes backups and restore procedures, as well as testing. You also need to make sure you have a procedure to keep all of your systems up-to-date with the most current patches. Making sure any remote sessions are secure and using 2FA whenever possible is another area often overlooked too.

The list of vulnerabilities is endless, but we are here to assist. Let us provide you the security and comfort that your business is protecting not only your data, but your users from a potential breach.

Designing A Comprehensive Security Plan For Your Company

After years of being in the industry and watching the evolution of cyberattacks, we feel that there are 13 critical pieces to any cybersecurity plan that we, as your managed service provider, should implement. They are:

Two-factor/Multi-factor authentication

Two-factor authentication is probably the most widely misunderstood security solution, but a critical and effective part of every cybersecurity strategy.

Two-factor authentication is just how it sounds: two separate layers of security. The first is a typical username and password log-in with the addition of a secondary level that looks for something you know, something you have, or something on your body (e.g., fingerprint).

Here are some stats you should know that describe the critical need for two-factor authentication:

  • 90% of passwords can be cracked in less than six hours.
  • Two-thirds of people use the same password everywhere.
  • Sophisticated cyberattackers have the power to test billions of passwords every second.

This sobering reality is why we require two-factor or multi-factor authentication for all of our employees and users of our system, and we highly recommend that you do too.

Password management

The main reason people use the same password everywhere is because it’s impossible to keep track of hundreds of usernames and passwords across various devices and systems.

A secure password is a unique, hard-to-guess one, so it’s understandable why users resort to the use of the same password for each site. This is why we have a password management program built into our procedures. The password manager program generates unique, complex passwords for each site or program then securely stores them in the management program.

When one of our staff needs credentials, they use the master password to open their database of passwords and obtain the login information they need, making it easy to “remember” a complex password and significantly reduce the risk of a breach.

Security risk assessment

A security risk assessment involves reviewing your technology and how you use it, followed by the implementation of security improvements and preventive measures.

The assessment should be performed at a minimum of one time per year, if not more. A full security assessment includes the following pieces:

Identification – When performing a security risk assessment, we first need to take inventory of all of your critical information technology equipment, then determine what sensitive data is created, stored, or transmitted through these devices and create a risk profile for each.

Assessment – This step takes identification to the next level. To complete the assessment step, we need to identify the security risks to each critical asset and determine the most effective and efficient way to allocate time and resources to mitigation.

Mitigation – This is where we solve problems. We have specifically defined a mitigation approach for each potential risk in our network and what security controls will be initiated in case of a breach.

Prevention – We have specific tools and processes to minimize the risk of threats against us and our network in order to help keep you safe.

Information security plan

There is a significant need to safeguard any information that is collected, transmitted, used, and stored within information systems, so the development of an information security plan is crucial. We take this very seriously. We have taken steps to document a plan and designed systems to secure our and our clients’ sensitive business data.

A security program is essentially about risk management, including identifying, quantifying and mitigating risks to computers and data. There are some essential basic steps to risk management:

Identify the Assets – Beyond generating a list of all the hardware and software within the infrastructure, assets also include any data that is processed and stored on these devices.

Assign value – Every asset, including data, has a value and there are two approaches that can be taken to develop the value: qualitative and quantitative. “Quantitative” assigns a financial value to each asset and compares it to the cost of the counter-measure.  “Qualitative” places the threats and security measures of the assets and sets a rank by use of a scoring system.

Identify risks and threats to each asset – Threats to the system go beyond malicious actors attempting to access your data and extend to any event that has the potential to harm the asset. Events like lightning strikes, tornados, hurricanes, floods, human error, or terrorist attacks should also be examined as potential risks.

Estimate potential loss and frequency of attack of those assets – This step depends on the location of the asset. For those operating in the Midwest, the risk of a hurricane causing damage is extremely low while the risk of a tornado would be high.

Recommend countermeasures or other remedial activities – By the end of the above steps, the items that need improvement should become fairly obvious. At this point, you can develop security policies and procedures.

Policies and procedures (internal & external) – A crucial part of an effective cybersecurity plan is the policies and procedures, both for internal assets and external assets. You can’t have one without the other. A general description can be thought of as this: a policy is the “rule” and a procedure is the “how.” With this in mind, a policy would be to effectively secure corporate data with strong passwords. The procedure would be to use multi-factor authentication.

Cybersecurity insurance and data breach financial liability – CyberInsureOne defines cybersecurity insurance as “a product that is offered to individuals and businesses in order to protect them from the effects and consequences of online attacks.”

Cybersecurity insurance can help your business recover in the event of a cyberattack, providing such services as public relations support and funds to draw against to cover any financial losses. It’s something that your MSP should carry as well as your own business.

And just like business liability and auto liability insurance, it is paramount that your business (as well as your MSP) covers themselves with data breach financial liability insurance to cover any event that may be attributed to their activities causing a breach.

Data access management – Access management is determining who is and who isn’t allowed access to certain assets and information, such as administrative accounts.

This is critical for your business as it enables control over who has access to your corporate data, especially during times of employee turnover. Other benefits include increased regulatory compliance, reduced operating costs, and reduced information security risks.

Security awareness training (with phishing training) – Phishing is the number one attack vector today with over 90,000 new attacks launched every month. If your provider is not actively participating in security and phishing awareness training, they will be unable to keep you up on the latest trends in how these malicious actors are attempting to gain access to your businesses data.

Data encryption – At its basic level, data encryption translates data into a different form, making it readable only by the starting and ending points and only with the appropriate password. Encryption is currently considered one of the most effective security measures in use as it is nearly impossible for an outside force to crack.

Next Gen antivirus and firewall – Antivirus is software designed to detect and neutralize any infection that does attempt to access the device and should be on every endpoint.

Many providers are marketing their software as “next generation,” but true next generation antivirus includes features such as exploit techniques (blocking a process that is exploiting or using a typical method of bypassing a normal operation), application whitelisting (a process for validating and controlling everything a program is allowed to do), micro-virtualization (blocks direct execution of a process, essentially operating the program in its own virtual operating system), artificial intelligence (blocking or detecting viruses the same way as a human user could), and EDR/Forensics (using a large data set from endpoint logs, packets, and processes to find out what happened after the fact).

Next generation firewalls also include additional capabilities above the traditional firewall, including intrusion protection, deep packet inspection, SSL-Encrypted traffic termination, and sandboxing.

Business continuity plan – This is a process surrounding the development of a system to manage prevention and recovery from potential threats to a business. A solid business continuity plan includes the following:

  • Policy, purpose, and scope
  • Goals
  • Assumptions
  • Key roles responsibilities
  • A business impact analysis
  • Plans for risk mitigation
  • Data and storage requirements that are offsite
  • Business recovery strategies
  • Alternate operating plans
  • Evaluation of outside vendors’ readiness
  • Response and plan activation
  • Communication plan
  • Drills and practice sessions
  • Regular re-evaluation of the current plan

Your MSP should be able to provide you with a copy of what is included in their plan and how it will affect your business if they do encounter a business continuity event, as well as their backup plan to maintain your critical business infrastructure.

Email security layers – In short, layers limit risk. Email security layers include tactics such as two-factor authentication and spam filters at the basic level (which give your employees time to evaluate a potential threat by removing the words “urgent” or “do right now” from internal subject lines).

As your managed service provider, we are dedicated to helping you maintain effective cybersecurity through these advanced tactics, as well as through a consultative, trusted advisor relationship. You are more than just a number to us and we will do everything in our power to help keep your business safe and running smoothly.