Improve Your Business With Tech Expert’s Email

By Tech Experts Staff
With the many different types of email offerings out there what type of email should you be using for your business and why?

At Tech Experts we offer several different email plans for your business needs that are reliable, secure, and offer many features you don’t find just anywhere.

Many people today make the mistake of trying to use free email services for their business. The main problem with free email services is that they are a huge security risk.

For example, say you use a free email provider such as Yahoo for your business email, anyone else can create email accounts in the same fashion as your company.

An example of this is that if your employees use email accounts like for their email address, anyone that uses Yahoo for email could make a similar email address and act as if they are an employee of your company.

So what are the other kinds of email that Tech Experts hosts if you should not use free email services for your business?

We offer three main plans and another type of email called Hosted Exchange.

The first “Basic Plan” we offer allows you to have your own domain name which will increase your company’s security by not allowing hackers to use email addresses on your company’s domain.

This plan also offers the option of enhanced spam filtering, unlimited mail aliases, a basic website, and a maximum of 5 mailboxes.

This is our best “starter” plan allowing companies to get into email that’s secure without costing an arm and a leg.

Our second plan, the “Plus Plan”, offers all of the features of the basic plan but allows users to have 5 email accounts with enhanced spam filtering, still unlimited aliases, an enhanced website, unlimited mailing lists, and a maximum of 25 included mailboxes.

This plan is designed more for medium sized businesses that are already fairly well established but still haven’t taken the step to have their own domain or email services.

Our third plan, the “Advanced Plan”, offers an enhanced website still but with much more storage space, 10 email accounts with enhanced spam filtering services included, again unlimited aliases, unlimited mailing lists, and an unlimited number of mailboxes (up to 10 GB of storage space included).

This is our package for larger companies that have over 25 employees. Increased storage space can always be added as well as needed.

The final service we offer is called Hosted Exchange email. Hosted Exchange email takes security up a notch and improves on features and performance greatly.

Hosted Exchange email requires usernames and passwords just as the previous email offerings do but they can have other features enabled such as encrypted emails and archiving if your business is the type of business where you really need to be able to access other employees emails or if you need to keep them for a period of time for compliance reasons.

One major benefit to Hosted Exchange email is that it syncs across all of your devices. For example, if you send an email from your phone, that same email will show up in the sent items on your computer and on the Online Web Access.

Just the same, if an email is sent to you and you get it on one of your devices it will also show up on the other devices you have email setup on.

What’s really nice is that not only do the emails show up across all of your devices the statuses update as well. So if you read an email on your phone it shows as read on your PC as well.

So with all the email choices out there what works best for your company?

If you’re not sure the answer to that question, give us a call and we can work with you to determine this.

Professional Email Addresses: How “Free” Email Could Cost You

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

There are lots of ways you’ve worked to build positive brand and inspire trust with your clients.

Pleasant phone greetings when client calls in, a professional sign over the office entrance, even stationary on a nice paper stock are important to let your clients know that you’re serious about your business.

But what about having your own domain name for email?

How does it look after a great conversation with a potential customer when you hand them your card and your email address you expect to have important business conversations with belongs to one of the big email providers offering free service?

Put another way, imagine a lawyer with an email address of Do you think Pat’s clients would be comfortable knowing that private correspondence with their consultant was being transmitted through a free email service?

How would their perception change if Pat’s email were pat@robinson¬

Professional branding aside, there are some great reasons to have your email at your own domain name for business email:

Who’s going to help? Delete an important email? Can’t log in to your account? Have a question about the number of emails you can send from your account?

The free email service providers have self-service tools to help you figure out your problem, but what can you do if you still have a problem? Who will you talk to and how long will you have to wait for help?

Will your emails be delivered? “I didn’t receive your email.” Does this sound familiar? Free email accounts are very popular with spammers. Did you know that some mail services started blocking mass mail delivery from free email accounts with these domain names?

The switching cost to a domain-based email address later is higher. There’s a strong benefit to having people know where to find you. Changing your email address can be a lot like a retailer relocating. All the business built over the years could disappear, as customers can no longer find you at the address.

Unintended communication could be embarrassing, even damaging. Jon Smith is our hypothetical accountant with a free GMail account at Can you guess the number of times his clients have emailed their sensitive documents (even tax returns) to

Sure, it’s the client’s fault for the mistake, but could this have been prevented if he were

Free email accounts are very popular these days. But if you’re serious about your business and your brand, it might be time to consider how current and potential clients are judging you by a simple email address.