Business To Business Sales: Listening Is Key

One of the best pieces of advice when it comes to the world of B2B is for salespeople to actually listen to their customers.

At present, this is not always the case. But clients and customers really want you to listen to them and gain a real understanding of their needs, situation and requirements, and it is your job to do that by listening actively to what they have to say.

Many B2B salespeople have a particular behavioral style or may even have been trained to focus on presentation and talking.

Unfortunately, sometimes this style actually prevents them from listening to what their customers are really trying to tell them.

Listening as a sales skill is taken for granted far too often. Some people may even believe they have a natural gift for it – a perspective that can mean they put very little effort or time into learning how to listen properly.

While it is important to listen to the customer first, when it comes time for your pitch, engaging the customer with your storytelling skills is one of the most crucial tools in a salesperson’s skill set.

Being able to capture the imagination of your customers and to engross them in your tale can very quickly give you an enormous competitive edge over your rivals.

Increase Your Typing Speed And Accuracy With A Touch Typing Course

Touch typing could be described as a “technical” skill, and you only have to watch today’s army of twofingered typists to see that it’s a dying art. Not only is touch typing invariably much faster than poking away at a keyboard with just two index fingers, but being able to type without taking your eyes off the computer screen also decreases the incidence of error by a huge margin because you can see instantly when you have hit the wrong key.

Unlike years ago when learning to touch-type involved signing up for an expensive course, today there are numerous free resources on the Internet that require nothing more than a small investment of time. A wide range of books that promise to teach you to touch-type in a matter of a few hours is also available.

Take the pain out of using a keyboard and brush up your skills for the workplace or your own home use by taking a free online touch typing course and becoming an expert in hours.