VoIP Is The Ultimate Solution For Small Biz Phone Woes

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

One major technology pain point small businesses have revolves around communications. If your clients and prospects can’t effectively reach your staff, customer support and productivity is weakened. Increasingly, small businesses need more out of their phone system, and VoIP solutions offer more features with less expenses.

Voice over Internet Protocol (VoIP) is, essentially, phone calls in the cloud. Voice signals are converted to packets that are sent across the Internet and reassembled in the correct order when they reach their destination. VoIP services can be deployed over the Internet or private IP networks (LAN/WLAN).

Why should your business invest in a powerful VoIP solution? There are several reasons, but the most important one is that it’s a huge opportunity to save on your business’s operating expenses. VoIP services can save a small business hundreds of dollars per month on their phone service costs.

Here are three reasons why VoIP is a significant contender for your business’s primary communications solution.

Cost Savings
As already mentioned, VoIP has the ability to reduce communication costs every month in operational expenses.

Legacy telephone companies are known for bundling together services that your business might not necessarily utilize, meaning that you’re wasting money paying for services that aren’t needed.

A VoIP solution allows you to select from a variety of services, and you only pay for the ones that you use.

Simple to Set Up
Because VoIP uses your Internet to transmit your voice, there are no extra wires that need to be added to your business’s infrastructure. There’s no overhaul of your entire cabling infrastructure to add new lines.
Of course, this simplicity comes with a downside; your Internet connection must be stable and your bandwidth needs to be able to handle the increased traffic.

If you’re new to VoIP, you’ll be glad to hear that it’s super easy to use on several different types of devices. You can access your VoIP account through your browser, even if you’re on the move. All you need is an IP-enabled phone. This helps you stay productive even when you’re not in the office.

Tech Experts has all of the tools and skills to equip your business with powerful VoIP solutions that let you stay connected with both your customers and employees. We’re an authorized partner for the Windows server-based 3cx VoIP phone system. 3cx can support hundreds of simultaneous calls. It is what we use for our own phone system.

Depending on your business’s unique needs, you might need more than simple IP voice services. We can equip your business with video chat, instant messaging, and much more. Just give us a call at (734) 457-5000 to learn more.