VoIP Phones: Is It Time You Made The Switch?

It’s 2017 and, in case you didn’t know, VoIP phone systems just keep getting better. Yes, the landline is losing ground to yet another competitor: VoIP. Cell phones have made home phones much less prominent, but for businesses, there is and likely always will be a need for dedicated multi-line phone systems.

What is VOIP?

For those less tech savvy folks out there, you may not have heard of a VoIP phone before. Even if you have, you may not know what it means. VoIP stands for “Voice over Internet Protocol.” Very simply put: by using software or sometimes a physical converter, phone calls are made over the Internet.

Cell phones may be the reigning champion, but the need for dedicated phone systems will never go away. Many home users that do have home phones have VoIP and may not even know it.

If you are bundling phone service with your Internet and even cable television, then you most likely are using a VoIP system. In most home applications, it is common for your modem to have phone ports which can tie your existing phone jacks into the modem, allowing calls to be made.

For businesses, a VoIP system can be configured like you are used to. User extensions, call holds or parking, and line transfers – they’re all there, including other features your business may find useful.

Hold music, call directory, and even call recording are all easily put in place, too. There are many different solutions for businesses of different sizes, but the use of desktop multi-line phones works better for just about everyone.

Using a phone that connects directly to an Ethernet line provides great reliability. Most of these phones come with a second port allowing you to use your existing wired connection for your computer to connect the phone, which then sends the connection through to the computer.

This also allows for options of integration with your computer, such as software that can display incoming calls and outgoing calls, service queues, and the ability to call extensions or transfer calls with the click of your mouse.

So what’s better about it?

There are a number of advantages to using a VoIP system. The call clarity is better. The quality is better. Conference calls are easier and more reliable.

The many features provided by using an Internet-based product are surely more than you’d think. There are so many things that make a VoIP system attractive, but none of those will speak to you like the sound of cutting your phone bill down by up to 40-50% a month.

The number of simultaneous phone calls available to your business can be one of the biggest contributors to high costs. Long-distance on landlines can also add up whereas VoIP calling is cheaper per call than landlines, whether it’s local or long-distance calling.

Many businesses can see phone bills over $2,000 a month with a traditional landline system. Imagine cutting that in half. That is $12,000 a year in savings versus landlines. Maybe you’re a smaller business and have 10 employees. Your landline with multiple lines ringing in can cost you as much as $400 a month. Why not save yourself $2,400 a year?

Don’t let the initial cost of potentially buying new phones scare you away. When you are saving 40% a month, you will recoup the initial investment faster than you think. After that, all you have to do is sit back and enjoy better quality, better clarity, and all that extra money in your pockets.