53% Of Businesses Have Publicly Exposed Cloud Services

Chris Myers is a field service technician for Tech Experts.

Malware comes in many different forms and is used by hackers in a number of different ways. It can be used to steal information, locate vulnerabilities in your IT systems for a secondary attack, or simply to cause damage.

There are countless hackers out there just waiting for your business to leave your data vulnerable. With the introduction of the cloud, you felt a bit more secure and slept slightly better at night – but now, it seems that was precisely what hackers wanted us to do.

A recent Cloud Security Trends study found that 53% of businesses using cloud storage accidentally expose their data to the public. This is like securing your whole house, locking all doors and windows, and then going to sleep with the garage wide open.

This doesn’t just point the finger at small businesses either. The study showed that even big-name companies such as Amazon Simple Storage Service (Amazon S3) had inadvertently exposed one or more of these services to the public.

The scary thing is that the previous survey showed this was occurring only 40% of the time. Now, this number has grown to 53%.

This study was conducted in 2017 between the months of June to September. Within those two months, they found that businesses are not only exposing their own data but they are also neglecting vulnerabilities in their cloud. When you ignore these things, you put not only your customers at risk but also the livelihood of your company as well.

What Are You Exposing?
The report shows that businesses weren’t solely leaking data such as customer information, but incredibly dangerous information such as access keys and other private data as well.

These cyber-attacks commonly expose data such as personal health information, financial information, passwords and usernames, trade secrets, and intellectual property. With two million new malware attacks launching every day, it’s more important than ever to stay in a constant state of vigilance.

Ignoring Vulnerabilities
A common misconception is that it’s the service provider’s responsibility to keep cloud data safe – this is not true. Most of the damage caused by ignoring vulnerabilities can be prevented by training.

If your staff is trained to recognize weaknesses, then they can be more proactive in fighting against them. More than 80% of businesses are not managing host vulnerabilities in the cloud. Vulnerabilities include insufficient or suspicious credentials, application weaknesses, and inadequate employee security training.

Complex Attacks
Not all the attacks and vulnerabilities are the fault of the business. Some of these attacks are far more complex than most businesses are prepared for, including big-name companies. These sophisticated attacks not only know and bypass the company’s vulnerabilities but also various application weaknesses.

What Can You Do About It?
The first action you can take against attacks is recognizing suspicious IP addresses. Have a policy in place for identifying, flagging, and isolating suspicious IP addresses. Spending a few extra minutes of your time could save months of recovery and downtime.

It’s important to pay attention to mistakes that others have made so you don’t suffer the same consequences. Be sure to train and certify the IT staff you already have. Cyberattacks are guaranteed, but what isn’t guaranteed is how prepared your business is to thwart off those attacks.

Five Ways To Take Your Business Paper Free

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

If you’re a small business owner, chances are you always have one eyes on your operating costs and the best way to reduce or eliminate extra expenses and improve staff efficiency.

One great way in which you can gain some great cost savings is by eliminating paper.

Paper-based tasks increase storage, postage, and compliance costs and can be a major overhead for modern-day businesses.

Here are five ways you can reduce paper usage and save yourself some cash in the process.

Smart Project Management

Traditionally, the process of managing company projects that involve different departments and multiple people generates massive amounts of paperwork.

More contemporary organizations are taking the smart project management approach through the use of cloud-based solutions, such as Basecamp, Asana or Trello, which allow you to ditch the paper while running a project online with unlimited users.

Electronic Payroll

Rectifying payroll issues costs half of all small business an average of $850 annually. Using decent payroll software reduces the errors and facilitates paperless processing. An electronic payroll system automates all the manual calculations such as tracking hours worked, calculating salaries, and filing taxes.

Salaries can also be paid electronically rather than printing checks or visiting the bank.

The additional benefits of electronic payroll include self-service functionality, and allowing staff to view their payroll data, such as personal details, tax deductions and pay slips online from any device.

Receipts and Invoices

Eliminate paper (and postage costs) by offering customers the option to receive electronic receipts either by email or text.

Your customer will then have it for future reference. Ask suppliers to issue and email digital invoices, which you can save into your accounting software.

Cloud Storage

Small businesses spend a lot of money to purchase, fill and maintain filing cabinets!

Switching to cloud storage can reduce most of this cost as many services, like Dropbox, offer a free allowance.

Most cloud-based options also allow you to organize documents into separate folders.

Customer Relationship Management (CRM) Software

CRM software can reduce the extent to which you rely on paper to store and track customer details, purchase orders, quotes and other correspondence.

Features include the ability to store customer data and interactions, manage staff details and vendors, and store documents.

The Cloud Can Propel Your Small Business To The Next Level

The cloud has changed the way we do business and allows small enterprises to connect better with customers and innovate more rapidly. Organizations are moving more and more of their business operations to cloud-based platforms in a bid to take advantage of the speed, flexibility, and engagement opportunities these applications offer.

But what exactly do you stand to gain from embracing the cloud?

Speed
The cloud is helping businesses to bring new products and services to market much faster than ever before. As opposed to internal budgets and red tape to get a project prioritized, more and more organizations are turning their attention to the cloud to get things done.

Enhanced customer engagement
Data is big business in the contemporary business world, and an estimated 54% of the world’s top firms use big data to market, target, and retarget their products and services. The cloud is offering SMBs an ideal mechanism by which it is possible to connect more closely with customers to understand their behaviors and what they need.

A flexible system
Using the cloud is far from an all-or-nothing investment. In fact, most cloud-based service providers allow you to scale your usage in accordance with your business needs. If your data storage needs start off small, you can secure a suitable plan for what bandwidth you will actually use and then gradually upgrade the plan as your needs change. This means you can avoid large initial capital investments and simply pay a monthly fee that is aligned with your consumption.

An Introduction To Cloud Computing

Anthony Glover is Tech Expert’s network engineer.

So what is cloud computing? In definition, it’s the practice of using a network of remote servers on the Internet to store, manage, and process data, instead of a local server or a PC.

Ideally, cloud computing is the future of computing, from creating a backup to managing cloud software. Think of this as the easy-access entity for your computing devices, network, etc.

Using the cloud improves mobility and, should you find yourself in a situation with data loss or equipment damage, it shortens disaster recovery time. Additionally, it can significantly lower prices on hardware.

So why utilize the cloud?
Today, the cloud is broadly used and anyone that doesn’t use it today is left in the dark in several ways. The main issue is the redundancy and the ability that can be utilized with the cloud.

A cloud interface for items – such as local software, local backups, your everyday access of traditional programs used throughout your organization – can all be gathered and placed in a cloud environment, making them obtain a failsafe attribute that no other service today can provide. The ability to access, change, and provide these features end-users live for through a managed cloud-based environment is essential in any technical environment today.

How secure is the cloud?
The cloud is the safest environment for your data – as well as the most cost effective and easiest way to manage each and every aspect of computing at your business.

Your data can not only be backed up via the cloud, but can also be expanded just by paying for additional space rather than additional equipment. Some services even provide real-time backups that update as you add new material to your PC. This brings in the peace of mind that your data is not only backed up, but safe.

How fast is the cloud?
The cloud is as seamless as your Internet connection. The faster the Internet connection, the faster the cloud connection. Of course, network equipment can also be a contributing factor when having a seamless cloud environment. With that said, the faster the networking equipment, the better.

Of course, there are recommended system requirements for any cloud device or service, however they do vary based on the solution depth and complexity.

Can I have multiple devices backup to the cloud?
Yes, you can. You can have multiple seamless cloud backups going at once that can not only be real time, but managed by a professional to make sure that all of your critical data is accessible and up-to-date.

At Tech Experts, we can provide a solution that can fulfill your cloud back-up needs with a managed environment you would expect from a technical provider.

I’m interested – where do I sign up for the cloud?
The cloud is closer than you think. In fact, it’s just a phone call and a service visit away.

Call one of our trained and detail-oriented professionals today at (734) 457-5000 to inquire about a cloud-based managed solution that’s suitable for your small business.

Why Technology Is Important For Your Small Business

Anthony Glover is Tech Expert’s network engineer.

In modern computing, it is very important that you have a technological solution in place to allow smooth function at your small business. Here are 5 reasons why it’s important to do so.

Business Growth
As your business grows, you’re going to need a plan for expansion if you expect to grow. Technology changes every day and it’s important to stay up to speed with the latest and greatest tech in order to move forward in the growth direction. In today’s tech, there are even data growth solutions that will grow with your business automatically.

This not only saves time with expansion, but allows your business to save money in the long run. Technology is very important and should not be taken for granted in order for your business to thrive effectively.

On-The-Move Tech
As your business grows and you begin to move forward, you will need to be able to run your business from several locations. Technology allows you to do this from one central location. Utilizing tech makes certain that you’re not only monitoring your business at all locations, but that it’s more secure than ever.

From mobile devices to laptops to networking equipment, an IT professional will provide you with the best care needed to keep your business with you at all times.

Fewer Headaches With A Managed Plan
With a managed plan (such as the ones Tech Experts offer), your computer problems are monitored and are taken care of by a tech professional.

This cleans your hands of computer problems and allows you to run your business more effectively — minus the technology headache — and keeps your business running much more efficiently.

All workstations will be managed and up-to-date, along with programs that normally would fall behind due to user awareness.

Our tech team can and will make sure that your workstations servers and network equipment will have the latest firmware and software updates available.

Automate Computation
In today’s tech there are many ways to automate normally manual tasks. Such as automated password or online form completion.

Technology is designed to complete tasks for you while you sit back and save time and save money. Take advantage of a solution that is going to improve your everyday small business life on a colossal scale. Automation is domination in the computer world and should not be taken lightly.

Reduce Redundancy
Your data is a vital component to your business and it is very important that your data does not get overlooked.

When functioning in a business environment, the best practice is to not only have a backup of your data but prevent your data from being lost to begin with. This is when redundancy comes in.

Your server for your business should be monitored, verified, and managed by an IT professional. This will allow you to function throughout the day without worrying about your data being safe and secure, keep an increased outlook on productivity, and allow for a guaranteed solution for data retrieval.

Five Ways Cloud Computing Can Improve Your Business

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

Regardless of the size of your business, you can harness the power of the same high-tech tools used by Fortune 500 companies, thanks to cloud-based technology.

According to recent studies of small- to medium-sized businesses, those using cloud computing greatly outperformed those that didn’t. One study showed an average of 26% more growth and 21% more profitability for small- to medium-sized businesses using cloud computing over those that only had their heads in the clouds.

Here are five concrete ways the cloud can help your business:

Reduced costs
Cloud computing eliminates the need for a large IT department. With the data centers located off-site, your business is not responsible for the electricity to run, maintain, or periodically upgrade those servers. The money saved by using cloud computing can then be redirected into growing your business or marketing to new clients. [Read more…]

How Cloud Computing Can Benefit You

Michael Menor is Vice President of Support Services for Tech Experts.

Is your business using the cloud in 2016? If not, you should know that it’s a great tool that’s designed to help your business better manage its data and application deployment.

However, the cloud can be used for so much more and it’s quickly becoming an indispensable tool for SMBs.

Here are four ways that cloud computing is changing the way that small businesses handle their technology:

Data Storage
The cloud is a great way to share data among your entire organization and deploy it on a per user basis.

Businesses can store their information in a secure, off-site location, which the cloud allows them to access it through an Internet connection.

This eliminates the need to host your data internally and allows your employees to access information from any approved device through a secure connection, effectively allowing for enhanced productivity when out of the office.

Microsoft Office365
Access Office from anywhere; all you need is your computer – desktop, laptop, tablet, or phone – and an Internet connection.

Since the software is running in a data center, you just connect to the Internet to access the software.

Another benefit to this is that you have a central location for all your data. If you need to make a change to an Excel spreadsheet from your tablet and you share the file with your colleague, they will be able to view the changes that you just made.
Gone are the days of emailing files between members of your team and losing track of the most up to date file version.

Virtualization
The cloud can be an effective tool for virtualization, which is a great method for cutting costs for your business. By virtualizing physical IT components, you’re abstracting them for use in the cloud. This means that you’re storing them in the cloud.

Businesses can virtualize servers, desktop infrastructures, and even entire networks for use in the cloud. Doing so eliminates the physical costs associated with operating equipment, allowing you to dodge unnecessary costs and limit the risk of hardware failure. For example, you can deploy all of your users’ desktops virtually from the cloud so you don’t need to rely heavily on more expensive workstation technology and can instead use thin clients. Simply log into your company cloud and access all of your applications and data on virtually any Internet connected device.

Backup and Disaster Recovery (BDR)
A BDR device relies on the cloud to ensure quick and speedy recovery deployment. The BDR takes snapshots of your data, which are sent to both a secure, off-site data center and the cloud.

From there, you can access your data or set a recovery into motion. If you experience hardware failure, the BDR can temporarily take the place of your server, allowing you ample time to find a more permanent solution.

The cloud is crucial to the success of a BDR device, simply because the cloud is where the BDR stores an archive of its data.

My Predictions For The Top Security Threats Of 2016

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

The year 2015 certainly saw its share of unusual technological security breaches, ranging from the Ashley Madison hack to controlling Jeeps from afar.

With the ever-growing breadth of technology services and gadgets, the opportunities to exploit them grows as well.

These are my predictions for the top security threats for the coming year:

Cloud Services
While cloud services solve countless storage and file-sharing issues for businesses, they also amass huge amounts of sensitive information in a single spot. We expect to see hackers try to sneak past the security measures in place on these services to hit paydirt on business data.
[Read more…]

The Importance Of Centralized Storage

Scott Blake is a Senior Network Engineer with Tech Experts.

Do you know where all of your data is? Is the file you’re looking for saved to workstation-01 or workstation-12? What happens when a user deletes a file you need from their workstation? What happens if your workstation dies?

If you’re a business owner or manager and have trouble answering those questions, centralized storage of your data may be your answer.

You can remove the stress of accidental deletions, have direct mapped access to your files, secure your data from intrusion and, most importantly, make it easy and simple to back up your data.

Centralized storage can include an external hard drive, USB flash drive, NAS (Network Attached Storage) device, cloud environment, or storage on a server. The best method is determined by your business structure.

Smaller businesses may opt for simple external devices attached to a workstation or a NAS device to save and back up their data. Simple external devices such as larger-sized USB flash drives and external hard drives are a low-cost solution.

NAS devices cost more, but they are useful additions to business networks. Most mid-ranged NAS devices offer raid levels 0, 1, and 5, so they can be customized for speed or data protection.

Some NAS devices are running a server-style operating system that will integrate into your existing AD. This will offer additional security features over a simple external hard drive or USB flash drive.

Businesses and home users that opt for the simple and least expensive method need to be very diligent about their data. Smaller devices are more susceptible to theft and damage.
They also tend to have shorter lives than other more costly methods. Should you go this route, make sure you maintain backups of your data and immediately replace your device at the first sign of possible hardware failure.

Data recovery from a simple solution device may not always be possible and it can become very costly to try.

Closeup of open hard driveLarger businesses will want to opt for on-site storage with network drives and backup solutions in place. Or they may want to invest in the cloud for a storage. Most medium-to-large scale businesses already have some form of a network server and backup in place, so all that may be needed is additional hard drive space or the creation of folders to house data.

You may also want to install a dedicated server for just data storage and possibly to handle your printing management. Cloud-based storage can be costly depending on the amount of data that needs to be stored, the security level, and the number of simultaneous connections to your data.

Cloud-based methods tend to be best as a secure backup option, but can be used for raw storage. With web-based access, all your employees need is an Internet connection to access their data.

Both on-site server storage and cloud storage offer strong backup options, the ability to restore deleted files, ease of access from off-site locations, and the sharing of files and folders across a wide area.

Whether you choose to go with a low-cost simple solution or a more robust solution, centralized storage brings peace of mind that your data is accessible and secure.

Your business will become more efficient and streamlined just by maintaining your data in one easy-but-secure location for your employees to access.

For more information about implementing centralized storage in your business, call the experts at Tech Experts: (734) 457-5000.

(Image Source: iCLIPART)

Is My Business Data Safe in the Cloud?

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

One of the newest business technologies is “the cloud” that more and more people are using. It’s an elusive term that is difficult to pin down, and it is precisely that vagueness that inspires fear in those who are considering transferring sensitive business data to it.

The cloud, however, isn’t as mystifying as you may think, and, if you use an online data drive or social media, you are already using it. Simply put, the cloud consists of networks of servers worldwide that are capable of storing information.

The primary benefit of using the cloud for business is that it eliminates the cost and hassle of purchasing and maintaining a physical server. Also, employees don’t have to waste time downloading and running applications and programs when they can pluck what they need from the cloud and virtually put it back when they are done. While this all sounds well and good, the question remains, “Is business data safe in the cloud?”

[Read more…]