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Online Security

How to Declare Freedom from Slow Computers, Downtime, Viruses, Hackers, and Computer Problems Finally and Forever!

Are you sick and tired of worrying about the security of your network against the latest spyware, virus, or hacker threat?

Would you like to have peace of mind knowing that your backups are working properly and storing your data in a secure, easy to restore format?

Do you want your network to always be “up” and running fast?

Then we have a service you need to know about…

It’s called our Experts Total Support plan. This program gives you fast, 24-7 computer support, maintenance, and monitoring for one low, fixed monthly rate without any surprises, hidden costs, or the expense of a full time IT staff!

Why Do you Need This?
Having a secure, reliable computer system is no longer a luxury for businesses today. If you can’t access your e-mail, financial information, client database, or other critical data, you’re OUT of business.

Plus, you must keep your data secure from corruption, loss, and theft; if you don’t, it could not only cost you dearly in downtime, but it could also cause your reputation harm when customers find out your network (and their data) has been compromised, stolen, or lost forever.

How Does It Work?
The concept is simple. For a fixed monthly fee, we will monitor and maintain your computer network 24/7, 365 days a year. We will make sure your anti-virus, spyware, and security patches are up to date. We’ll monitor your network for looming problems that could turn into downtime or data loss such as hardware failures and disk space problems.

We’ll also watch your backups to make sure they truly are running and not giving you a false-positive reading, and we’ll constantly optimize the health and overall speed of your network. After all, nothing is more frustrating than a slow computer!

Last (but not least!) we’ll be able to provide remote support through a highly secure Internet connection to provide almost instant support whenever you need it. No more waiting around for a technician to show up!

FREE Network Check gets you Started…
If you want to find out how our Experts Total Support plan can help your business, call us for a FREE Network Health Check. At no charge or obligation, we’ll come onsite and…

  • Look for incorrect network configurations that show up as unexpected downtime, application errors, printers not working, e-mail problems, etc.
  • Assess your current security against data corruption, theft, hardware failures, power outages, computer viruses, worms, hacker attacks, spam, and even employee sabotage.
  • Scan for spyware that is secretly stealing your company’s bandwidth, jeopardizing the speed of your computer system, and embezzling confidential information about your company.
  • Check your data backup system to ensure it is working properly and accurately backing up all of the critical information you NEVER want to lose.
  • Diagnose slow, unstable PCs and perform a quick network “tune up” to make programs load faster.

When we’ve finished, we’ll give you a network ‘report card’ that will reveal any weaknesses in your security or trouble spots on your network that could lead to bigger (more expensive) problems.

Normally we charge $297 for this, but if you call during the month of July, we’ll give it to you for FREE as our gift for introducing our Experts Total Support plan. Again, you are not obligated to sign up for this program or pay us anything for this service—but you have to hurry!

To get signed up now, call 734-457-5000 or go online to www.ExpertsTotalSupport.com.

Take Caution Before Opening your Next e-greeting Card

According to a new article in PC Magazine, cyber criminals are now starting to exploit e-greeting card sites in an attempt to steal confidential information.

In 2007, nearly 1/3 of infected e-mail messages contained a phishing scam, while 7 percent of such e-mail messages masqueraded as an electronic greeting card and directed the target to a malicious site.

Here’s how it works: Hackers place a malicious hyperlink in the e-mail greeting, which first sends the user’s web browser to an exploit server that checks to see if the user’s machine has the most up-to-date security patches.

If it’s unpatched, the server silently force-downloads a rootkit and a keylogger onto the user’s computer before redirecting the web browser to an authentic Yahoo greetings card.

On the user-facing end, the victim clicks the link to view the card. However, the card does not let them know who sent it. The victim closes the card and goes about his business without realizing arootkit was delivered to his PC before he even picked up the card.

How do you avoid this from happening to you? First, never open emails from unknown sources. Second, make sure your PC/Servers always have the most up-to-date security patches. And finally, always maintain an active, up-to-date anti-virus software.

Has Your Computer Been Taken Over By a Bot?

David Perry, global director of education for security software provider Trend Micro, was recently quoted in PCWorld as saying, “An unprotected [Windows] computer will become owned by a bot within 14 minutes.”

A bot is an automated program that takes over your computer and uses it as a spam machine, to copy your personal information, such as credit cards numbers, or something equally as evil.

One way to spot a bot is to be aware of network activity when you aren’t on the Internet. You can put a network status light in your system tray. If you see it blinking when you are not using the Internet, there might be a problem.

Do this: In Windows XP, choose Start, Control Panel, Network Connections. You will see an icon for your network connection. Right-click the network connection and select Properties from the popup menu. Check “Show icon in notification area when connected,” and click OK.

Remember, lots of unexplained network activity can mean your computer is “owned” by a bot.

Double check by going to one of several free scanning sites such as McAfee Free Scan or Trend Micro’s House-Call. Then buy antivirus software, install a firewall, and never open e-mail attachments from unknown sources.

The Simple Document That Could Save Your Company From Complete Disaster

It’s official: end users are the weakest link in the IT security chain. You can set up a firewall, encryption, anti-virus software, and password protection up to your ears, but it won’t save you from the employee who posts his access information to a public website.

Most security breaches, viruses, spyware, and other network problems are a result of human error—an end user unknowingly downloading an infected file, emailing confidential information, or disabling their anti-virus, to name a few.

So what is a company to do? While there is no surefire way to keep end users from making mistakes, you can dramatically reduce the number of problems by creating an acceptable use policy (AUP) and training your employees on what is and what is NOT acceptable behavior.

But if you want your employees to actually adhere to your security policies, here are a few tips:

  • Keep it simple. A long, confusing policy that looks like a legal document is about as easy to read as the instruction manual for your digital camera. Make the policies clear and easy to read. Give examples and include screen shots where necessary.
  • Provide group training. Many companies make the mistake of distributing their AUP by e-mail and telling employees they must read it on their own. This gives the employees the option of NOT reading and simply signing and submitting. You don’t need hours of classroom training but a simple 15 or 20-minute session will force even the most reluctant users to learn a thing or two.
  • Keep employees updated. To add to the above tip, make sure you update employees on a regular basis to keep the policies fresh in their minds and to educate them about new threats.
  • Explain the consequences of not following the policy. This is both explaining the negative effects to the business as well as disciplinary actions that will be taken if they refuse to follow policy. Occasional violators should be warned, and habitual violators should be disciplined.
  • Monitor their behavior. The best policy in the world won’t work if it’s not enforced. There are many tools on the market that can do this for you automatically.

Need Help In Creating An Acceptable Use Policy and Training Your Staff?
Not only can we help you create a customized acceptable use policy for your staff, but we can also provide training on the topic and even install network monitoring software to make sure it is enforced, and that your
policy is working.

Call us at 734-457-5000 or visit us online at www.MyTechExperts.com for more info!

Net Security Purr-Fected: Pictures Of Kittens Are The Unlikely New Weapon Against Online Fraud And Spam

There’s a new way to combat internet fraud, prevent spam and keep online shopping secure. But your first impressions may be that it’s not exactly high tech. It takes the form of a simple question: From a gallery of fluffy-animal snaps, can you tell which are cats and which are dogs?

Your answer is enough to find out whether you are human or an automated spam program, designed to send unwanted email.

The dog/cat question is the latest example of a security device called a Captcha, a simple puzzle that usually takes the form of a string of distorted letters and numbers.

Captcha stands for Completely Automated Public Turing Test to Tell Computers and Humans Apart.

The idea behind a Captcha is that users have to perform a task that is simple for a human but incredibly difficult for a computer. Distorting random letters and numbers makes them confusing to a computer but readable to the human eye.

Regular web users will be familiar with Captchas, as they are ubiquitous on shopping, email and networking sites; during initial registration and sometimes log-in, Captchas are used as an additional gateway to passwords.

Although a number of computer researchers have claimed that they invented the Captcha, it’s generally acknowledged that Carnegie Mellon University led the charge after being asked by Yahoo in 2000 to create a security tool to stop spammers using computer programs to set email accounts and then use these accounts to send millions of spam messages.

According to Luis von Ahn, a member of the original Carnegie Mellon team, “Captchas are still the best defence against many types of automated attacks, and I believe they will be used for the foreseeable future. The only ones that can be broken are the extremely primitive ones that use a constant font, and apply no distortion to the characters other than thin lines that are easy to remove automatically.”

But as programs are written that can read heavily distorted codes, the distortions become even more extreme. And as they do so, some of the Captchas are becoming too tricky for many humans to decipher at first attempt. More and more users are finding that they need two or three attempts before they can confirm their shopping orders or set up their new email account. So, creators of Captchas are exploring new avenues.

Von Ahn is the executive producer of a new project, Recaptcha.net, which uses old tomes to create new Captchas. While digitally scanning books to make them available online, character recognition software often fails to recognise a word, because of smudges or damaged paper. If von Ahn’s software can’t read it, he’s assuming that other computers will also struggle. “The words in my Captchas come directly from old books that were recently scanned, and we are using people’s answers to decipher what the words are.”

Picture recognition is an increasingly popular alternative. People are asked to look at a grid of images and pick the ones that have something in common – straightforward for humans but impossible for computers, as it’s difficult for computers to accurately classify images.

Pix Captcha (www.captcha.net), a Carnegie Mellon project, displays pictures of certain things – worms, babies and so on – and then asks people to select the corresponding noun from a drop-down menu.

Most altruistic is a Microsoft research project called Asirra (research.microsoft.com/asirra) – Animal Species Recognition for Restricting Access – that uses pictures of rescue-home dogs and cats from Petfinder.com. It asks you to click on the cats, rather than the shots of aardvarks, bears and dogs thrown in to baffle the computers.

It also helps find homes for domestic animals – each image has a tag reading “adopt me” on it.

Although still in the “beta” testing stage, Asirra has a database of over two million images with which it can create Captchas. It has the potential to change the way we stay secure online – and give animal lovers everywhere a dose of cuteness.

Adapted from The London Independent.