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Online Security

Inside The United States Of Cybersecurity

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

Last year, Alabama and South Dakota passed laws mandating data breach notification for its residents.

The passage meant all 50 states, the District of Columbia and several U.S. territories now have legal frameworks that require businesses and other entities to notify consumers about compromised data.

All 50 states also have statutes addressing hacking, unauthorized access, computer trespass, viruses or malware, according to the National Conference of State Legislatures (NCSL). Every state has laws that allow consumers to freeze credit reporting, too.

While those milestones are notable, there are broader issues when it comes to legislative approaches to cybersecurity across the United States. There are vast discrepancies and differences among states when it comes to cybersecurity protection. [Read more…] about Inside The United States Of Cybersecurity

Top 5 Cybersecurity Predictions For 2019

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

Cyber threats are a genuine danger for businesses, no matter their size or industry. Companies that face data breaches are likely to fail within months after the attack, according to the National Cyber Security Alliance. Security issues can ruin your reputation and cause expensive damage to your company.

In 2019, we are already predicting increased cyber crimes to steal more data and resources. The FBI reported that over $1.4 billion in losses were experienced by companies and individuals in 2017.

These expenses come from increasing security, losing information, losing physical resources, ransomware payouts, scams and more. The most significant sources of cybercrime included: [Read more…] about Top 5 Cybersecurity Predictions For 2019

HTTPS And Why The Internet Still Isn’t Secure

Frank DeLuca is a field technician for Tech Experts.

HTTPS stands for “Hyper Text Transfer Protocol Secure” and it is the secure version of HTTP, the protocol over which data is sent between your browser and the website you’re connected to.

Most web traffic online is now sent over an HTTPS connection, making it “secure.” In fact, Google now warns that unencrypted HTTP sites are “Not Secure.”

So why is there still so much malware, phishing, and other dangerous activity online?

“Secure” Sites Have a Secure Connection

In previous iterations of Chrome, it used to display the word “Secure” along with a green padlock in the address bar when you were visiting a website using HTTPS. Modern versions of Chrome simply have a little gray padlock icon next to the navigation bar, without the word “Secure.”

That’s partly because HTTPS is now considered the new baseline standard. Everything should be secure by default, so Chrome only warns you that a connection is “Not Secure” when you’re accessing a site over an HTTP connection.

The reason for the removal from displaying the word “Secure” is that it may have been a little misleading. It may have easily been misconstrued to appear like Chrome was vouching for the contents of the site as if everything on the page is “secure.” But that’s not true at all. A “secure” HTTPS site could be filled with malware or phishing attempts.

HTTPS Does Not Mean A Site is “Secure”

HTTPS is a solid protocol and all websites should use it. However, all it means is the website operator has purchased a certificate and set up encryption to secure the connection.

For example, a dangerous website full of malicious downloads might be delivered via HTTPS. The website and the files you download are sent over a secure connection, but they might not be secure themselves.

Similarly, a criminal could buy a domain like “www.bankofamerica.com,” get an SSL encryption certificate for it, and imitate Bank of America’s real website. This would be a phishing site with the “secure” padlock, but again, it only refers to the connection itself.

HTTPS Stops Snooping and Tampering

Despite that, HTTPS is great. This encryption prevents people from snooping on your data in transit, and it stops man-in-the-middle attacks that can modify the website as it’s sent to you. For example, no one can snoop on payment details you send to the website.

In short, HTTPS ensures the connection between you and that particular website is secure. No one can eavesdrop or tamper with the data in-between.

HTTPS Is An Improvement

Websites switching to HTTPS helps solve some problems, but it doesn’t end the scourge of malware, phishing, spam, attacks on vulnerable sites, or various other scams online.

However, the shift toward HTTPS is still great for the Internet. According to Google’s statistics, 80% of web pages loaded in Chrome on Windows are loaded over HTTPS. Plus, Chrome users on Windows spend 88% of their browsing time on HTTPS sites.

This transition does make it harder for criminals to eavesdrop on personal data, especially on public Wi-Fi or other public networks. It also greatly minimizes the odds that you’ll encounter a man-in-the-middle attack on public Wi-Fi or another network.

It’s still no silver bullet. You still need to use basic online safety practices to protect yourself from malware, spot phishing sites, and avoid other online problems.

October Is National Cybersecurity Awareness Month

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

Online security is something that should get everyone’s attention. Threats exist all around us: ransomware, viruses, spyware, social engineering attacks and more. There’s so much you need to know to keep your personal and business information safe.

But where do you start?

As trusted cybersecurity professionals, we want to help you get educated and stay informed.

That’s why during National Cybersecurity Awareness Month our goal is to give you all the information you need to stay secure.

How can we help? We’ll be sharing valuable and timely information on cybersecurity in blogs, in our newsletter, and on all of your favorite social media sites. [Read more…] about October Is National Cybersecurity Awareness Month

Browser Battle: Why Chrome Continues To Take Over

Jason Cooley is Support Services Manager for Tech Experts.
Every day I see different browsers on different computers. There’s Chrome, Internet Explorer, Firefox, Vivaldi, Opera, and Apple’s Safari browser. Some people like to stick with what they know, and they use Internet Explorer or even Microsoft Edge on Windows 10.

There are those people that really love Mozilla’s Firefox browser and are loyal and comfortable using that. Apple users tend to stick with Safari, like how Windows users use Internet Explorer and Edge, because it’s the default they’ve used for years.

I made the switch to Google Chrome for good about 5 or 6 years ago, and I continue to use it as my browser of choice.

There are preference issues and everyone likes what they like, but there is definitely more to why I use Google Chrome over the other browsers. There are even reasons why I think you should probably use Chrome too.

Let’s start by acknowledging that there are certain websites that only have full functionality in a certain browser and that’s OK. Maybe you need to use Internet Explorer for something. Use what you need to for certain tasks. When you have a choice, use Chrome.

Chrome is celebrating its 10th birthday with a nice updated look, but that’s just the surface. It continues to add features that not only improve your user experience, but also help make things a little more secure.

Chrome now will auto-generate and suggest strong passwords for new accounts created, keeping them unique and therefore significantly more secure.

Google also made sure that the mobile integration for Chrome is second to none. Just make sure you are signed in on your computer and your phone to keep all of your bookmarks and browsing synced.

While a browser like Firefox may meet some of the standards set by Google, there are areas other browsers just can’t stack up.

Mozilla has updated and launched a new and improved mobile app. It is now faster than it was ever before. Want to sync your data between your phone and computer browser with Mozilla? Sure, just create a completely separate account, link them, and hope for the best. Mozilla’s ability to share bookmarks is fair, but it can’t keep the settings streamlined.

These are the areas that Google Chrome excels in, making your browsing experience seamless.

The password manager will also make using your account on multiple devices much easier, as you can use the manager to store passwords and use them on any device you are signed in to.

If you own an Android phone or use the Google Play store but don’t use Chrome, you are missing out on great app integration.

Another reason Chrome pulls ahead in the battle is because of its amazing app library and easy integration and updates. Other browsers can’t begin to offer the things that Google does.

If you need more reason, consider that most of the major browsers use Google’s safe browsing programming to detect potentially dangerous sites.

Consider that these companies are using someone else’s programming to keep you safe… and that programming is from the clear leader in the browser battle: Google Chrome.

The Ransomware Threat Is Growing – Here’s Why

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

One of the biggest problems facing businesses today is ransomware. In 2017, a ransomware attack was launched every 40 seconds and that number has grown exponentially in 2018. What are the main reasons for this type of escalation and why can’t law enforcement or IT experts stop the growing number of cyber-attacks?

Ransomware Trends
One of the reasons involves the latest trends. The art of ransomware is evolving. Hackers are finding new ways to initiate and pull off the cyber-attack successfully.

Hackers rarely get caught. So, you have a crime that pays off financially and no punishment for the crime. The methods of attack expand almost daily. Attack vectors increase with each new breach. If cyber thieves can get just one employee to click on a malicious link, they can take over and control all the data for an entire company. [Read more…] about The Ransomware Threat Is Growing – Here’s Why

Attackers Embed Malware In Microsoft Office Documents To Bypass Browser Security

Chris Myers is a field service technician for Tech Experts.

Cyber attacks continue to increase at a rapid rate. In 2016, there were 6,447 software security vulnerabilities found or reported to authorities. In 2017, that number rose to 14,714, more than double the previous year. Halfway through 2018, we are at 8,177 with no signs of slowing.

One of the biggest avenues of attacks is Adobe Flash Player, which has been a leading source of vulnerabilities for over 20 years.

Modern browsers have been phasing out Adobe Flash over the past 5 years. In December 2016, Google Chrome completely disabled Flash Player by default.

Mozilla Firefox started to block the most vulnerable parts of Flash Player by default in 2016 and 2017.

The latest Flash Player vulnerability, designated CVE-2018-5002 by Adobe, aims to circumvent those browser changes by hiding the attack in a Microsoft Excel file, which is then distributed by targeted emails disguised as legitimate bulletins from hiring websites.

To hide this from anti-virus software, the hackers went another step further by not including the malicious code directly in the Excel file. Instead, they just embed a small snippet that tells the file to load a Flash module from somewhere else on the Internet. Due to this, the file appears to be a normal Excel document with Flash controls to anti-virus applications.

CVE-2018-5002 is what’s known as a Zero Day vulnerability, which means it was used by attackers before it was discovered and patched.

This particular vulnerability appears to have been used in the Middle East already.

In one instance, businesses in Qatar received an email that mimicked “bayt.com,” a Middle Eastern job search website. The attackers sent the email from “dohabayt.com.”

With Doha being the capitol of Qatar, it was easy to assume that dohabayt was simply an extension of the main website.

However, a true branch of bayt.com, known as a subdomain, would be separated by a period like so: doha.bayt.com. Once the target was tricked into opening the email, they were directed to download and open the attached Microsoft Excel file named “Salaries.”

This was a normal-looking table of average Middle Eastern job salaries, but in the background, the attack was already going to work.

How To Avoid Being Infected
The fake email scenario described above is known as phishing. Phishing is the attempt to disguise something as legitimate to gain sensitive information or compromise their computer.

The word phishing is a homophone of fishing, coined for the similarity of using bait in an attempt to catch a victim.

The attack described above was a type of phishing known as spear phishing, where the attacker tailored their methods specifically to the intended victim.

They disguised the email as a local site used for job or employee hiring, and the file as a desirable database of salary information.

Phishing emails are most easily identified by checking the sender’s email address. Look at the unbroken text just before the “.com”.

If this is not a website known to you or if it contains gibberish such as a random string of numbers and letters, then the email is almost always fake.

While the attack above was sophisticated, most phishing emails simply try to trick the user by saying things like “Your emails have been blocked, click here to unblock them” or “Click here to view your recent order” when you did not actually order anything.

Always be vigilant. When in doubt, forward the email to your IT department or provider for them to check the email for viruses or other threats.

How Can You Improve Your Online Privacy?

Frank DeLuca is a field technician for Tech Experts.

You have probably heard about the myriad of security blunders that have plagued the business and IT worlds. We’ve seen considerable security and privacy miscues from some of the world’s biggest businesses, organizations, and government agencies.

This includes data breaches, attacks from hackers, privacy concerns, and theft where massive amounts of private user data were lost and/or misplaced. If major institutions can fall victim to these privacy and security lapses, then so can individuals and society at large.

The Internet can certainly be a scary, confusing place, especially for the uninitiated, but there are many ways in which you can protect yourself, mitigate risk, and increase your privacy while having an online presence.

Use Strong Passwords For Your Sensitive Accounts
Using strong, unique passwords (symbols, long phrases, capitalization, punctuation) can help you avoid that gut-wrenching feeling that you get when you realize that someone has hacked your account and has access to your personal information. Not knowing what’s going to happen to your work or your memories is something no one wants to experience.

Creating strong and unique passwords for each of your online accounts is a smart practice. The reason is quite simple: if one of your online accounts is hacked, then the others will soon follow. Consider a password manager like LastPass or Keeper to create, store, and manage your passwords.

Don’t Allow Or Accept Cookies From Third Parties
The purpose of the computer cookie is to help websites keep track of your visits and activity for convenience. Under normal circumstances, cookies cannot transfer viruses or malware to your computer.

However, some viruses and malware may try to disguise themselves as cookies, replicating after deletion or making it easier for parties you can’t identify to watch where you are going and what you are doing online.

Because cookies are stored in your web browser, the first step is to open your browser. Each browser manages cookies in a different location. For example, in Internet Explorer, you can find them by clicking “Tools” and then “Internet Options.” From there, select “General” and “Browsing history” and “Settings.”

In Chrome, choose “Preferences” from the Chrome menu in the navigation bar, which will display your settings. Then expand the “Advanced” option to display “Privacy and security.” From there, open “Content settings” and “Cookies.”

Use A VPN Or VPN Provider
A virtual private network, or VPN, can help you secure your web traffic and protect your anonymity online from snoops, spies, and anyone else who wants to steal or monetize your data.

A VPN creates a virtual encrypted tunnel between you and a remote server operated by a VPN service. All external Internet traffic is routed through this tunnel, so your data is secure from prying eyes. Best of all, your computer appears to have the IP address of the VPN server, masking your identity.

To understand the value of a VPN, it helps to think of some specific scenarios in which a VPN might be used. Consider the public Wi-Fi network, perhaps at a coffee shop or airport.

Normally, you might connect without a second thought. But do you know who might be watching the traffic on that network? If you connect to that same public Wi-Fi network using a VPN, you can rest assured that no one on that network will be able to intercept your data.

Additional tips: keep your Windows operating system and your applications such as Microsoft Office up to date at all times, don’t post private information on your social media accounts, and use browser ad/tracking blockers.

Network Security: What Does Your Firewall Do For You?

Jason Cooley is Support Services Manager for Tech Experts.

“Security.” It’s a word that we are all familiar with, but it can have many different meanings depending on context. Security to people nearing retirement age may mean financial security for their future.

At a large event like a concert, it could mean both security guards and the overall security of the event.

However, as time goes by, the word security has become increasingly related to the digital world.

Using the Internet to pay bills, access banking information, or even applying for loans is commonplace. We must be prepared to protect our identity and personal information.

Now, whether you are talking about your home or your business, network security starts with a firewall.

So what is a firewall?

A firewall, in terms of network security, can be a physical device that your incoming and outgoing data is routed through. It could also be a program on your device that can strengthen and supplement your devices’ security.

Both of these have different capabilities and purposes and can be used individually or together.

While there are different types, their essential function is the same. A firewall is put in place to allow or deny traffic, based on a set of security rules.

In a business setting where many staff members use a computer daily, a firewall can be put in place to block unwanted traffic.

A simple security rule to check for secure certificates can stop unwanted traffic easily.

Websites have security certificates, so when you access a page, your firewall can check the certificate. If the certificate is digitally signed and known as trusted, the firewall will allow traffic to proceed.

Search results can often display links of potentially harmful websites.

A firewall adds a layer of security making sure your employees don’t accidently find themselves on a website that could compromise your network.

This same principle works for home networks and can allow you to set some security rules. These rules can be put in place to help keep Internet usage safe, especially with children around the house. A firewall can also block certain content.

In an office setting, you could turn off access to social media to stop staff from accessing sites that aren’t needed to complete work.

It can block certain search engines and even limit the use of unsecure versions of websites.

At home, you can block content from websites you don’t want your family to have access to.

There is also the option of having active network times. You can have your Wi-Fi network only active during business hours, keep your kids off their devices at bedtime, or limit access to certain days.

There are many other things that your firewall can do to help keep your network safe.

Keeping your network secure has the potential to save you thousands of dollars, depending on the number of devices and your dependency on those devices.

Safety and security always has a high value to you. It can also help you rest easier knowing that either your business, or your family, is a little bit safer.

Google Study Reveals Phishing Attacks Are The Biggest Threat To Web Security

A recent study by Google and UC Berkeley suggests that cyber thieves are successfully stealing 250,000 valid usernames and passwords every week.

The study, which was based on 12 months of login and account data that was found on criminal websites and forums, aimed to ascertain how the data had been hacked and the actions that can be employed to avoid criminal activity in the future.

Google claims the research is vital for developing an understanding of how people fall victim to scammers and hackers and will help to secure online accounts.

The research found that, over a 12-month period, keyloggers (programs that monitor every keystroke that someone make on a computer) stole 788,000 account credentials, 12 million were harvested via phishing (emails or phone calls that con people into handing over confidential data), and an incredible 1.9 billion were from breaches of company data. The study found the most productive attacks for cyber-thieves came from phishing and keylogging. In fact, in 12%-15% of cases, the fraudsters even obtained users’ passwords.

Malicious hackers had the most success with phishing and were able to pick up about 234,000 valid usernames and passwords every week, followed by keyloggers who managed to steal 15,000 valid account details per week.

Hackers will also look to gather additional data that could be useful in breaching security measures, such as the user’s Internet address (IP), the device being used (Android versus Apple) and the physical location. Gathering this data, however, proved far harder for those with malign intent.

Of the people whose credentials were secured, only 3.8% also had their IP address identified, and less than 0.001% had their detailed device information compromised.

Google said in a follow-up blog post that the research would be used to improve the way it detects and blocks attempts to misappropriate accounts.

Historical data of the physical location where users logged on and the devices they used will increasingly be used as part of a range of resources that users can use to secure their accounts.

The research, however, did acknowledge that the account hacking problem was ‘multi-pronged’ and would require countermeasures across a number of areas including corporate networks.

Education of users is set to become a ‘major initiative’ as the research also revealed that only 3.1% of people whose account had been hijacked subsequently started using enhanced security measures such as two-step authentication (Google authenticator or a similar service) after control of a stolen account was regained.