When it comes to communicating with your team, it can be tempting to stick with what’s familiar. Apps like WhatsApp or Facebook Messenger are quick and easy to use. And everyone already has them on their phones, right?
But while these tools are great for sharing vacation photos or planning a get-together, they’re not the best choice for work-related conversations. In fact, they could cause serious problems for your business.
You and your team often share information that’s sensitive – customer details, employee records, or even financial data. Sharing this kind of information over apps that aren’t designed for business use can be risky. Many of these apps don’t have the advanced security measures needed to protect your business from threats like cyber criminals or malware (malicious software designed to steal or damage your data).
If this happens on a personal app which doesn’t have the right security in place, your business could end up facing serious consequences. Losing access to important accounts or having private data leaked, for example.
Using business-specific communication tools, like Microsoft Teams, isn’t just about security, it’s also about keeping things organized. It lets you set up separate channels for different projects, share files securely, and even integrates with other apps you might be using. That means your team spends less time scrolling through endless chat threads and more time getting things done.
Personal apps can quickly get messy. Important messages get buried under GIFs and memes, and it becomes all too easy to accidentally share the wrong file – or worse, send something confidential to someone outside the company.
Switching to a proper business communication tool isn’t difficult, and it’s one of the best ways to protect your company’s information while keeping your team running smoothly.
Need help getting started with the right tools for your business? Get in touch.