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Dell and Apple Recall Millions of Laptop Batteries That Could Suddenly Explode or Burst Into Flames

(Or, Why We Don’t Sell or Recommend Dell Computers for Our Clients)

Dell recently issued a recall of 4.1 million Sony-made laptop batteries sold between April 2004 and July 2006 because of a fire-hazard risk.

Following Dell’s announcement, Apple has also issued a recall for 1.8 million laptop batteries for the same reason: the batteries can overheat and cause the laptop to ignite.

If you own a Dell or a Mac laptop, check to see if your battery is on the recall list. If it is, remove the battery and run the laptop from an electrical outlet until you receive a free replacement.

How To Know If Your Laptop Battery Is At Risk
If you own a Dell laptop and want to see if it is affected, visit www.dellbatteryprogram.com. You will be prompted to enter the product number written on the inside of the battery.

If you own an Apple laptop, go to: www.apple.com and type “battery recall” in thesearch option.

This recall is for laptops with PowerPC chips. Newer Mac laptops with Intel chips are not affected by the recall.

Dell confirmed that it worked with Sony over the last few months to improve the battery manufacturing process.

However, Sony batteries are used by many different laptop manufacturers, which means the problem may be more widespread than Dell laptops.

Battery recalls are nothing new, but this recent recall is considered the largest in consumer electronics history.

Not Sure What To Do?
If you have a laptop and you’re concerned about the battery overheating, give us a call. We’ll be more than happy to investigate whether or not your battery needs to be replaced. Just don’t delay!

Tech Experts Earns Certified Partner Status In Microsoft’s Partner Program

TechExperts recently earned certified status in Microsoft’s Partner Program, which recognizes TechExperts’ expertise and impact in the technology marketplace.

As a Certified Partner, TechExperts has demonstrated expertise with Microsoft technologies and proven ability to meet customer needs.

Microsoft Certified Partners receive a rich set of benefits, including access, training and support that give them a competitive advantage in the marketplace.

“Only companies that have demonstrated high levels of customer service, proved their experience and attained advanced certification receive the designation of Microsoft Certified Partner,” said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. “Microsoft recognizes TechExperts for its skills and expertise in providing customer satisfaction with Microsoft products and technology.”

In addition to earning certified status, TechExperts has earned a Microsoft Competency.

Microsoft Competencies are designed to help differentiate a partner’s capabilities with specific Microsoft technologies to customers looking for a particular type of solution.

Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.

Microsoft Certified Partners enrolled in the Networking Infrastructure Solutions Competency have proved their competency in implementing technology solutions based on the Microsoft Windows Server™ 2003 operating system, with a particular focus on Windows Small Business Server 2003.

These implementations may include solutions that connect Windows-based servers, PC locations and the Internet; installation of a server farm; or a small-business Windows Server stand-alone solution that includes file and print capabilities.

We are extremely pleased to have earned certified status in the Microsoft Partner Program. The certified status allows us to clearly promote our expertise and relationship with Microsoft to our customers.

The benefits provided through our certified membership and enhanced relationship with Microsoft will allow us to continue to expand the service and offerings that we provide our clients.