TechTidBit - Tips and advice for small business computing - Tech Experts™ - Monroe Michigan - Page 19 of 99

Reduce Workplace Stress Using Technology

January 31, 2022

Many business owners focus on reducing work-related stress to keep their employees active and healthy. This way, they can focus more on their work instead of taking leave.

Your employees should feel motivated while they are in the workspace. This way, they can evaluate and organize their life in a better way to ensure optimal work and life balance.

Why Should You Reduce Stress?

You should reduce workspace stress for numerous reasons. To know the importance of reducing stress, you must understand how it affects your employees’ physical and mental health. Consequently, it will impact business activities, hindering any progress towards long-term goals.

Reduce Stress with Technology

The main reason for workspace stress is a lack of productivity and focus. However, you can utilize technology for good, thereby reducing stressful work routines. Numerous applications are available to help your employees focus and manage their routine. Here, we will discuss some of those tools:

Project Management

Managing projects without any tools is a hectic task. Planning, prioritizing, and tracking tasks will take up a lot of your time. However, you can rely on different tools to perform these activities.

Integrate those tools, so your employees don’t feel burdened. You can choose between popular tools such as Asana and Trello.

Time Management

When your employees are unable to focus and perform tasks due to stress, they can’t practice effective time management. Eventually, this will add to their stress and pressure.

Tools such as Pomodoro are an amazing option to manage time in your workplace. When your employees meet deadlines, they can focus on other tasks or relax.

Collaboration

Other time-consuming activities involve collaborating and communicating with colleagues. You can streamline internal communication by integrating tools such as Slack, Google Drive, and Basecamp.

These tools will not only help your employees communicate with each other, but they can also share and receive files and track their tasks. Furthermore, these tools will keep your tasks and conversations organized for future reference.

Stress Relief Apps

You can introduce various stress reducing applications among employees. For instance, applications that reduce anxiety will keep your employees calm and happy.

You can share these applications that make it mandatory to relax for five minutes after working for an hour. Applications such as Mindwell and The Breathing App are popular for reducing stress.

Increasing workload and giving your employees a tough time will have a negative effect on your business. With excessive stress, your tasks will become counterproductive, and employees will lose their focus. If you want to improve employees’ productivity, start by reducing workspace stress with some of the suggestions above.

Online Shopping Tips From Stay Safe Online

January 31, 2022

The following tips have been taken from the Stay Safe Online group, which is dedicated to helping us all stay safe when using the Internet.

We thought they were very good tips to also keep in mind as you get back into the swing of things after the holiday break.

Think before you click

Beware of emails, texts or other promotions that seem “off” or encourage you to urgently click on links. If you receive an enticing offer, do not click on the link. Instead, go directly to the company’s website to verify the offer is legitimate. If you can’t find it on their website, report the scam to your email provider as a phishing attempt. Remember: if it seems to good to be true, it probably is.

Do your homework

Fraudsters are fond of setting up fake e-commerce sites. Prior to making a purchase, read reviews to hear what others say about the merchant. Check trusted sources, like the Better Business Bureau, as well.

In addition, look for a physical location and any customer service information. It’s also a good idea to call the merchant to confirm that they are legitimate.

Consider your payment options

Using a credit card is much better than using a debit card; there are more consumer protections for credit cards if something goes awry. Or, you can use a third party payment service instead of your credit card. There are many services you can use to pay for purchases – like Google Pay – without giving the merchant your credit card information directly.

Watch what you give away

Be alert to the kinds of information being collected to complete your transaction. If the merchant is requesting more data than you feel comfortable sharing, cancel the transaction.

You only need to fill out required fields at checkout and you should not save your payment information in your profile. If the account autosaves it, go in and delete the stored payment details after the purchase.

Keep tabs on your bank and credit card statements

Be sure to continuously check your accounts for any unauthorized activity. Good recordkeeping goes hand-in-hand with managing your cybersecurity.

Another tip for monitoring activity is to set up alerts so that if your credit card is used, you will receive an email or text message with the transaction details.

Is Your Business Secure? Top Three Ways To Protect Your Company

January 31, 2022

Effective cybersecurity is not a “one size fits all” solution but needs to take into account the unique needs of your particular business.

That said, however, there are three key things you can do to immediately safeguard your business at a basic level.

Automate software updates

Let’s be real. We all forget things sometimes. Even something as important as updating the software on our devices. And sometimes it’s not even a “forget” but an “I don’t have time right now for my device to be down.” But automating updates and setting them to process during off-hours can be the difference between a successful and unsuccessful breach.

Educate your employees

Employees are the number one point of failure in any cybersecurity event. A recent report from Kaspersky Labs found that 90% of corporate data breaches occur as a result of social engineering attacks on employees – not the providers.

Use the Cloud

Many of us used to say that it was “too risky” to be in the cloud. That our data was “safer” here on-site where I can control access to every bit of the network. However, over the years, we have learned that using cloud solutions is actually more secure than on-site solutions and here’s why: cloud providers have a higher level of certification needed in order to prove the level of protection required of a cloud solution.

Cloud providers know it is imperative that their solution be the most secure solution available and any blemish can be a make or break problem for the longevity of their business. As such, they make it their business to know and keep up with the ever-changing cybersecurity world and work to implement the latest protections across their entire networks.

Last year was a record-breaking year for cyberattacks, with Colonial Oil, JBS, and even Buffalo Public Schools. The time to update your security protocols is now before you fall victim. Schedule your audit today and keep your business safe.

Flying Cars And Robot Servants? Business Tech Predictions For This Year

January 31, 2022

OK, so we still haven’t seen flying cars. But, you can get a robot to vacuum your carpet!

We’ve been busy reading the business technology predictions for this year. If you’d read these 20 years ago, they would have genuinely seemed like science fiction. But now, there’s nothing being predicted for this year that really surprises us. Here are a few we think you’ll see soon.

More automation: It’s now possible to make most software talk to most other software. And that makes it easier to automate repetitive tasks. Any time a human has to repeat a task, you can find a way to get software to automate it for you.

Health, safety, and wearable tech: These are small electronic, wireless, and autonomous devices that capture, analyze, and aggregate biofeedback or other sensory physiological functions related to health, well-being, and fitness and that can be worn on the human body (or in the human body with versions such as micro-chips or smart tattoos.)

AI being used by more businesses: Artificial Intelligence is no longer just for big businesses. It’s being used within software available to businesses of all sizes. You’re probably benefitting from AI already without being aware of it.

Work from home: Yes, the “new normal”. It’s not going away. Hybrid working is here to stay.

Next-generation remote presence (the “Metaverse”): With a nod to Facebook, incremental progress in existing VR/AR technologies, as well as new technologies involving senses beyond audiovisual, are driving better and better immersion.

Remote medicine: Remote medicine will enable patients to obtain remote medical assistance and physicians to perform procedures and consult with remote experts.

Disinformation detection and correction: Critical importance of having accurate information will trigger techniques to determine disinformation in politics, business, and social media.

Non-fungible tokens (NFTs): Blockchain technology can be used for authentication and ownership of digital assets and potentially for a new type of virtualization of the ownership of physical things.

Fraud gets more sophisticated: Fraud operations are getting increasingly sophisticated, as the typical cybercrime arms race continues between prevention experts’ efforts and criminals’ innovations to beat them.

Other predictions include better voice search, such as using Alexa to get answers. And big improvements in battery tech.

Free VPNs Are Not Your Friend

December 30, 2021

Prior to the pandemic, VPNs (Virtual Private Networks) weren’t in the toolbox of the average office worker. Many of us sat down at our desk and logged into our computer, websites, and programs, then got started on our day.

Whatever we needed was a click away, our access already nestled into a secure network. Work-from-home has changed the game and requires a security boost wherever possible.

VPNs help with that by establishing secure connections, protecting your privacy, and allowing you to access your work network from home or anywhere else.

At a glance, VPNs seem to function similarly to remote desktop connections, which many businesses are more familiar with now, however they have some key differences. A remote desktop connection allows you to control a specific computer via software while a VPN provides encrypted access to a network while away.

If you’re interested in a VPN for business or personal use, it can be tempting to go with a free option – but be careful. Some freeware (software published for free download) can be a great find, but much like work shoes or your mattress, you want to find something that does its job well, even if it costs a little more.

Cheap shoes and mattresses may leave your body sore while a free VPN could be a gigantic security risk to your company or home network.

Like many freeware programs, you can’t always trust a developer. There’s usually a catch, and for VPNs, that comes at the price of security. VPN services aren’t cheap to provide, for one, and the free ones aren’t shared out of charity; they likely have interest in selling your data, bombarding you with ads, infecting you with malware, or stealing your identity.

One of the main motivations for using a VPN in the first place is to create a secure connection. A paid service will provide that – that’s what they’re there for and that subscription is how fund their operations. A free service, however, is unlikely to have the same level of security or the same capability to patch vulnerabilities, even if they have good intentions.

Additionally, you want whatever VPN you use to actually work. Free VPN services can’t support users the same way as a paid service. At best, they can be slow, lagging, or non-functional while their resources are spread thin across their userbase. At worst, you may be roped into some shady cybercriminal practices like botnets.

If you’re a small business looking to set up a VPN, we recommend researching which of the trusted, big-name VPN providers match your needs and budget.

Many come with free trials so you can test them out before you buy. If you have a managed service provider like Tech Experts or an IT department, please reach out to your technology partner and ask about options.

A secure VPN service is worth the cost to protect yourself from cyberattacks, vulnerabilities, and identity theft. Free is nice, but it’s better to take advantage of free things that don’t have the potential to infect and bring down your company’s network. Give us a call at (734) 457-5000 to learn more.

2021 Cyber Attacks – Lessons To Apply For A More Secure 2022

December 30, 2021

Hackers have hit a wide variety of industries this year, from computer manufacturers to insurance companies, schools to the NBA. A review of prominent 2021 cyber attacks reveals a few common themes. And organizations that apply the lessons learned from these attacks can look forward to a more secure 2022.

No one gets a free pass
It would be difficult to describe the profile of a typical data breach victim in 2021. Large corporations like Volkswagen and Experian got hit. At the same time, even small, low-profile businesses suffered in the Microsoft Exchange and Kaseya attacks. Ransomware crippled hospitals, manufacturers, municipalities, retail and more.

No matter how big or how small, any organization with Internet connections can become a target of attack. Hackers continually hone their skills and add to their toolsets. Consequently, businesses cannot afford to relax their security stance. Get started early on your New Year’s resolutions by committing to invest in cybersecurity.

Apply security patches quickly
When hackers exploited vulnerabilities in the Microsoft Exchange server, they disrupted 60,000 companies and government agencies in the US. Microsoft released security patches quickly. However, many organizations delayed applying the patches. The attack group Hafnium then ran Internet scans to find and exploit unpatched servers.

Take the time to apply software and firmware updates quickly. Take it a step further and turn on automatic updates where possible. This applies not just to servers but to all devices with access to the system.

Step up endpoint security
The rapid switch to remote work completely changed the security perimeter for many organizations, and hackers took advantage. For instance, when insurance giant CNA sustained a ransomware attack, 15,000 devices were encrypted, including those used by remote employees.

When remote work takes center stage, organizations need to strengthen endpoint security. Begin by creating and updating an inventory of all devices connecting to the system.

Enforce strong authentication policies and keep endpoints encrypted. Additionally, monitor the endpoints for unusual activity when connected to the network.

Monitor those business partners
In April, the REvil gang attacked Quanta, a supplier for Apple. REvil used the attack to pressure Apple, claiming to have obtained secret blueprints for yet-to-be-released Apple products. Similarly, parking app Park Mobile suffered a breach because of a vulnerability in a third-party software app.

While strengthening inhouse security, organizations cannot forget about their business partners. Be sure to vet third parties, building security policies into vendor contracts. Then continue to monitor those relationships, including performing regular audits.

Automate the backup process
Fortunately, the list of 2021 cyber attacks includes some positive notes. Attackers hit Polish video game development firm CD Projekt, encrypting devices and accessing source code. However, because the company had quality backups in place, they were able to restore the lost data without paying the ransom.

For decades, security experts have emphasized the importance of performing regular backups. Automating the process takes the burden off IT and delivers peace of mind.

Strengthen authentication and identity management
In April, attackers used a compromised password to access the networks of Colonial Pipeline, disrupting gas supplies and causing panic.

As government officials investigated, they concluded that stronger protections, such as multi-factor authentication, could have prevented the attack.

Identity and access management form a critical component of securing valuable digital assets. Companies should assess and strengthen authentication methods and tighten access controls.

Take protective steps against phishing
According to a recent report on cybersecurity breaches, phishing remains the most common type of cyber attack. For instance, in an attack on Nebraska Medicine, hackers gained entrance to the system and planted malware, eventually exposing over 200,000 patient records.

To protect against phishing and other social engineering attacks, organizations should implement email filtering and continuous network monitoring.

But the most important safety measure remains addressing the human factor with regular, targeted security awareness training.

Treat 2021 cyber attacks as a wakeup call
Reflecting on the high-profile cyber attacks of the past year can provide both the motivation and a blueprint for addressing cybersecurity. And the cybersecurity experts at Tech Experts bring the expertise and tools you need to keep your data and networks safe.

Ten Awesome Social Media Automation Tools

December 30, 2021

In the last decade, developers from famous social media platforms have changed the way we use their applications. Social media platforms are now excellent tools for marketing products and brands—these platforms act as great sources of exposure for small, medium, and even huge businesses.

Here are 10 of the top Social Media Automation Tools, which you can utilize as the first step towards automating your business.

Workflow
Workflow helps you organize a proper system as needed and share content according to plan. It allows you to promote the right content with the right audience at the right time.

Hootsuite
Hootsuite enables you to keep an eye on your competitors and communicate with your audience and users by creating a community dedicated to your business.

Sendible
You can automate replies to the audience’s queries, collaborate with others, generate valuable reports, and schedule updates with Sendible. This multi-purpose tool will help you organize and plan posts so your marketing team can focus on important tasks and activities.

CoSchedule
This automation tool helps you schedule your posts, thereby saving a lot of time and effort. CoSchedule enables you to schedule up to 60 posts at once.

Chatfuel
Chatfuel enables you to create a chatbot that engages customers and provides accurate responses in real-time to enhance customer satisfaction.

Agorapulse
You can schedule your social media posts and track the performance of your posts to make better decisions. You can engage a larger audience using their informative reports. Their social media management features are amazing.

SEMrush
This all-in-one digital marketing automating tool is the best PPC and SEO toolkit. This tool allows you to automate posts, promote campaigns, track results, and generate valuable analytics.

Tailwind
This scheduling tool also helps with analytics. Tailwind will not only help you automate posts, but it provides posting recommendations so you can reach more potential leads.

Later
With 600,000 happy users, you can already assume this tool’s popularity. This tool allows you to manage your social media comments.

Furthermore, it lets you schedule Instagram posts and increase engagement.

Iconosquare
Iconosquare provides personalized information for social media platforms. This way, your business can progress with social media marketing campaigns using informed decisions. Save time with their in-depth analytics and reporting.

Automating your marketing process and method helps minimize errors and understand customer behavior while saving time, effort, and money. You can even schedule the entire campaign and stay ahead of competitors.

So choose the best social media automating tools from the list above and take the first step to business automation.

If You’ve Ever Reused A Password To Sign Up For Something New, You Have A Problem…

November 24, 2021

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

It’s something many people admit to doing: they reuse the same password across a few different services.

Not judging you if you’ve done it. It’s easy to see why thousands of people do this every day. It feels like an easy way to get signed up to something.

If you reuse a password, you won’t have to go through the hassle of trying to remember it and needing to reset the password in the future. However, you only have to do this once, and you’re at big risk of something called credential stuffing.

This is where hackers get hold of millions of real usernames and passwords. These typically come from the big leaks we hear about in the news.

Once leaked, information from databases from major companies like Facebook, Twitter and LinkedIn can be bought on the dark web for pennies each. [Read more…] about If You’ve Ever Reused A Password To Sign Up For Something New, You Have A Problem…

A Quick Refresher On How To Keep Your Business Safe

November 24, 2021

If you connect it, protect it

As more and more technology becomes a part of our personal and business lives, the line between our online and offline self has become increasingly blurred. Stay Safe Online reminds us that any device we connect to our home and business network needs to be protected and each has some amount of risk associated with the connection. So all of our smart thermostats, TVs, doorbells, alarm systems, and refrigerators need to have the appropriate protection policies in place.

Securing devices at home and at work

The global pandemic has removed the boundaries between “home” and “work” as much work was completed while at home. Remote work was already well on it’s way to becoming the new normal of work the adoption of the strategy was accelerated. With devices connecting from both our home and our physical workspace, this has opened the doors to a different kind of cybersecurity concern and how you can protect both.

Securing Internet-connected devices in healthcare

More and more healthcare facilities, from senior living to urgent care centers, are using Internet-connected devices in the day-to-day care of their patients. Tele-medicine has quickly emerged as a way for patients to receive care and doctors to give it as a result of COVID-19, but this opens both patients and providers to unique cybersecurity challenges. Strong passwords and encrypted Wi-fi will help to keep data secure.

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