automation

Everywhere you look now, there is some type of technology in use and nearly every industry takes advantage of it. Between food delivery apps, the capability to review your accounts online, or the self-scan check-out lanes at the grocery store, we use technology every day and it’s all part of our common experience.

While we may overlook a lot of it in our daily lives, the right tech can make your professional life much easier and efficient. Convenience is one of the main reasons we innovate, right?

One way you can bring helpful tech into the work setting is by using a company-wide chat. You can have a group messaging system like Discord or Slack, but even a group chat over text messages can be a helpful addition in the right workplace.

A company-wide chat allows you to have conversations as needed and communicate with minimal interruptions. Questions, updates, and requests can be reviewed, then responded to a timely matter or addressed right away. It creates a “paper trail” as well, so past messages can be referenced easily.

With chat, you are able to touch base with your peers, employees, or bosses anywhere and anytime. Instead of having ten people trying to reach the same person all at once, they can send them a message and have a reply almost instantly. Unlike email, chat is less likely to be buried in conversation chains, coupons, and other mail.

Another good way to use modern technology is by utilizing remote access. Being able to work remotely is a huge time-saver and a great help for online collaboration, in both schools and the workplace. It allows us to work from anywhere with an Internet connection.

Remote learning is also a very good use of new technology because it allows students to work from home and have all of the same access to resources as if they were sitting in the classroom in front of a teacher. For working professionals, it’s the same – they can complete their work from anywhere as if they were sitting at their desk in the office.

Another great way that technology has influenced the workplace for the better is automation in repetitive tasks. Some examples are network monitoring, notifications, emails, file-sharing, and time management.

Automation allows employees to focus on critical tasks instead of repetitive, time-consuming ones that aren’t necessarily as important. It also prevents some things from falling through the cracks by sending reminders or by entirely handling a task without human intervention.

Automation can also take on many forms, and you may already be benefiting from it. One example of automation that we use at Tech Experts is that our incoming service tickets, sent via email, are automatically disseminated to the right team. If this was not set-up, someone would have to manually sort every ticket that came in. The programs and apps that you already use in your business may have options to make your life easier through automation, such as email rules in Outlook.

Current technology has come a long way. Copiers, calculators, and faxes used to be amazing, and now, some of us can work entirely off of the phone in our pocket. Sometimes, it may seem overwhelming, but even small tweaks – like email rules – can have a big impact. Embracing the efficiency of tech can give you freedom and time back so you can make the most of your work hours.