Should Your Small Business Use A Domain Network?

Luke Gruden is a help desk technician for Tech Experts.

If you have 5 or more computers that are sharing files and are constantly being worked with, a domain network would be in your best interest.

A domain network using a server has many benefits to a work area, a work building, or even multiple buildings using VPN. The flexibility, security, and convenience of a domain is, in most companies, invaluable. Sign into your account from any computer that is a part of the domain and you no longer need to use only your personal computer to access files.

If something were to happen to your computer, you could just use another computer to sign into your account and continue working without much downtime. This is also a far more secure way for users to access other computers as they have to use their credentials and only have the permissions that their credentials provide, not those of the computer itself. As long as users are not sharing passwords, you can have every user accounted for, policies implemented, and control what they can and cannot access when it comes to Internet, files, and programs.

Secure file-sharing is an easy and basic function of a domain server with Active Directory, which all the computers connected to the domain have access to. If you wanted only certain users to have access to certain files, you can have folders set up that prevent unauthorized editing, but still could be read — or even not be seen at all.

Having 5+ workers able to access the same set of files to edit as needed is an amazing way to save time and improve project efficiency. Everyone can see the file as it is saved or changed and they can continue to edit records as necessary without ever having to go on the Internet or transfer the file. Just get on any computer on the domain and you have instant access to the files that you need without a second thought.

Active Directory is your IT department’s best friend when it comes to handling large or small groups of computers as IT can access the domain server to make adjustments to other computers without ever stopping the work flow.

Forgot your password? Your IT can very easily use the server and reset your password for you without having to go to your computer. Setting up a new computer that needs certain printers and drivers installed? IT can set up the server to push those standard programs and drivers without having to install each individual program. Need to set up a new user account? It’s created on the server and the user can be accessed on all computers. There are so many possibilities that open up when you have a server domain available for your workstations.

We have only scratched the surface of what’s possible with a domain server and the amount of time and effort it can save for everyone in the company. I believe every business that is looking to grow should have a domain server early on as it will be easier to set up and can evolve to your needs as your company grows.

If your company needs help setting up a domain network, you can count on Tech Experts to take care of it.

Selecting A Quality Domain Name For Your Business

As easy as it might sound, depending on your business, choosing the right domain name for your business can be a very difficult task.

There are many factors that you need to consider when choosing a proper domain name for your business.

Related to your business
First off you should have a domain name that reflects what your business is, does, or is about.

What I mean is, if you own a business related to toys have the word toys in the domain name or let’s say computers maybe incorporate the word pc or computer in to the domain name like… www.qualitypcrepair.com.

Keep it simple
This is one of the most important factors of choosing a domain name. For example www.pcrepair.com. This way when people either see it on the side of the road or just coming across it on the Internet they will lock it in their heads very quickly.

It also makes things easier when people try to refer you to another person. They can just say something along the lines like “Hey I found this website called www.virusremovalexperts.com that can remove some of the toughest and nastiest infections that you can catch around.”

Stick with letters and “.com”
Try not to set your business domain up with any numbers, if possible. Many people like to add numbers in their domain name. This can be a very bad idea since when people are being told the web address to go to, they tend to spell everything out.

For example www.july4th.com many people would think www.julyfourth.com. Avoid using dashes or underscores, too.

Yes it is very easy to say “check out my website pc dash repair.com” but it is also even simpler to tell them to go to pcrepair.com.

You’ll also find there are a number of top-level domains. The top-level domain is the part after the period in the domain name, such as “.com.”

There are hundreds of top-level domains, such as “.net,” “.org,” “.biz” and so on. None of those have the staying power or the ability to be memorized that “.com” does. Having a “.com” domain name also adds credibility to your business.

Keywords
Keywords are very important and every search engine uses words that the owner specifies from their website and allows the search engine to have the public use that to find your business.

Some search engines will use the words in the domain name as a keyword so that if you are a business that does computer repair you might want to use www.apluscomputerrepair.com which has a keyword computer and repair right in the domain.

Trademark
Another thing people do not look in to when choosing a good domain name is that if you’re infringing on a trademark of someone else’s business. This could lead to you losing your business.

Be sure to take a look at http://www.uspto.gov/main/trademarks.htm to make sure you are not infringing.

The best things you can do when looking for a great domain name for your business is to make a list of about ten to twenty domain names and organize them from the best to the worst that you can think of. Start from the best and check them for availability. You will be surprised that fifty percent of them will be taken. This helps so that you actually sit down and think about what is best for your business.

WARNING! Domain Scammers Are Out To Rip You Off!

We’ve received a number of calls from our clients over the past few weeks concerning domain renewal notices from companies such as Domain Registry of America and Liberty Names.

The renewal notices look like invoice, but in small print indicate they’re not. Be careful, because these notices are a scam to try and get you to switch your domain registration service to these companies, usually at much higher fees than are normal for domain registration.

One of our clients received two letters from them on the same day, urging them to transfer domains from my current registrar to their bogus service. If you receive one of their letters or emails, our advice is to throw it away – and let everyone that handles the mail at your company to throw them away as well.

If you read the notice VERY carefully, these companies are trying to convince you to transfer your domain to them by using threatening language and misleading information. If you use magnifying glass to read all the fine print on the back of their letters, the alarm bells will ring. Here’s an extract:

“You agree that you may not transfer your domain name registration to another domain name registrar during the first sixty (60) days from the effective date of your initial domain name registration with DRoA. You agree to provide written, signed authorization to DRoA for the transfer of the domain name to another registrar and agree to pay any and all fees that may be charged by DRoA to effect the transfer. Your request to transfer to another registrar may be denied in situations described in the Dispute Policy…”

“You agree, during the period of this Agreement, that we may (1) revise the terms and conditions of this Agreement; and (2) change the services provided under this Agreement. Any such revision or change will be binding and effective immediately on posting of the revised Agreement or change to the service(s) on DRoA’s web site, or on notification to you by e-mail or Canadian mail. You agree to review DRoA’s web site, including the Agreement, periodically to be aware of any such revisions.”

We interpret this to mean that if you mistakenly fall for their letter and sign up for their service, you are stuck with it for 60 days, must pay any transfer costs back to your own registrar and could end up paying for expensive services you didn’t agree to.

Domain Registry of America has been taken to court and rapped over the knuckles several times by the Federal Trade Commission for misleading consumers, but they’re still at it, trying to get people to switch their domain name registrar and usually pay a higher price in the process.

Our advice: If you haven’t already, move your domain registrations to our service. We charge a very reasonable $15/year per domain name, and as a courtesy, provide Domain Privacy Service to you at no charge. This means that domain scammers like Domain Registry of America and Liberty names won’t have access to your mailing and personal information.

That way, the only renewal notices you’ll receive for your domains will come directly from Tech Experts. For more information about our domain registration services, call (734) 457-5000.

What To Look For When Choosing Your Web Host

Anyone that has looked in to setting up a website knows that there is just more than saying, “I want a website.”

First, you must decide what type of website you want for your business. For instance, do you need a portal for customers to login and buy merchandise or check for new information regarding an invoice? That kind of website is called a dynamic website because the information keeps changing and usually requires lots of time from the webmaster to keep the website managed.

Then there are the websites that just act like a billboard to help promote your business to people. These sites will usually include a lot of the sales and marketing information from your company’s brochures.

The next step, after deciding what type of website your company needs, is choosing a domain name. This can be the trickiest part of putting your company online. Domain names are the “real estate” of the Internet – you can’t publish a website without a domain name. And, the reason I say it is tricky is that most of the good names are already registered.

Tech Experts can help you in choosing a good domain name, and register it for you as part of your hosting service. A tip, though: Make sure your domain name ends in “.com” – any of the other domain endings, like “.biz” and even “.net” are like the second class citizens of the Internet.

Here are some things to consider when you’re choosing a hosting company.

Reliability
Reliability is one of the most important factors in web hosting. If the hosting company doesn’t have great reliability you can find yourself losing lots of customers because of downtime. Most companies will advertise 99% uptime which is good but a better hosting company will offer a refund in time or in cash for downtime if they go under 99%.

Location
Location is another factor to consider. If your website is hosted in another country you will find that people will have a very slow response from the website due to the time it takes for the information to transfer to the destination. When choosing the location, try to stick with one in the same country as your target audience.

Data transfer speed
Data transfer speed refers to how quickly pages load and the rate at which other information on your Web site is accessed by visitors. Ask about data transfer statistics, and have the company show you how the speed they provide will be adequate for your needs.

Hard drive space
Hard drive space is something that is closely related to data transfer. Most businesses won’t need more than 10mb of storage space for their website, but be sure you have the option to increase space if needed. If you plan to store users and picture on the website you will need to plan in the future to have extra hard drive space. You’ll use more bandwidth as your visitor counts goes up.

The control panel
The control panel for a web site is where you go to make minor administrative changes to the site. For example, you would use the control panel to add new e-mail users to your service. Make sure the company you select has an easy to use control panel.

E-mail service
E-mail service is the next consideration. Some hosting companies provide email support and will allow you to create 1 or even unlimited amount of email accounts. Email accounts are usually always setup through the control panel you have chosen to use. You will want to make sure that the hosting company provides spam filtering services, too. The last thing you want to do is spend your time deleting hundreds of junk mails.

If you keep these things in mind, you’ll have an idea what you need and you will be able to start comparing web hosting providers. Here is my advice: Always remember, you get what you pay for. Do not expect a $5/month provider to have better support compared to a company like Tech Experts that charges a fair price and provides you with excellent service.

If you have questions about web hosting or having a web site set up for your company, please e-mail me at cbogedain@expertsmi.com.