password security

How To Make The Pain Of Passwords Go Away

May 13, 2024

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

Passwords. They’re the keys to our digital kingdoms, but also the biggest pain in our necks.

They’ve been around since the dawn of the internet, and guess what? Even with replacements being introduced, they’re not going away anytime soon.

I’m sure you’ve felt the pain of managing a billion passwords for all your accounts. It’s exhausting and risky. Perhaps it’s time you considered using a password manager.

The real beauty of password managers is you only have to remember one password – the master password to log in to your manager. Then, it does everything else for you.

It creates long random passwords
It remembers them and stores them safely
And it will even fill them into the login page for you

That means no more wracking your brain trying to remember if your password is “P@ssw0rd123” or “Pa55w0rd123” (both are really bad and dangerously weak passwords, by the way). With a password manager, all the work is done for you.

We won’t sugar coat it – password managers aren’t invincible. Like all superheroes, they have their weaknesses. Cyber criminals can sometimes trick password managers into auto filling login details on fake websites.

But there are ways to outsmart criminals.

First, disable the automatic autofill feature. Yes, it’s convenient, but better safe than sorry, right? Only trigger autofill when you’re 100% sure the website is legit.

And when choosing a password manager, go for one with strong encryption and multi-factor authentication (MFA) where you generate a code on another device to prove it’s you.

These extra layers of security can make a big difference in making your accounts impenetrable.

Enterprise password managers offer useful features like setting password policies and analyzing your teams’ passwords for vulnerabilities. Plus, they often come with behavior analysis tools powered by machine learning tech. Highly recommended.

But here’s the thing – no matter how advanced your password manager is, it’s only as good as the person using it. So, do yourself a favor: Train your team to stay vigilant against scams, and always keep your password manager up to date.

We can recommend the right password manager for your business and help you and your team use it in the right way. Get in touch at (734) 457-5000, or info@mytechexperts.com.

You’d Be Lost Without It, So Don’t Forget Email Security

May 13, 2024

Let’s talk about something super important: Email security. Yep, we know it might not sound like the most thrilling topic, but it’s a big deal. Businesses like yours face more cyber threats than ever.

We’ve seen our fair share of cyber attacks, and let us tell you, many of them start with a simple email (official figures say it’s a massive 90%!). Yep, that innocent-looking message in your inbox could be the gateway for cyber criminals to wreak havoc on your business.

So, why is keeping your business email secure so important? Well, for starters, it’s your first line of defense against cyber attacks. Think of it like locking the front door of your house to keep out intruders.

If your email is secure, you’re making it a whole lot harder for cyber criminals to sneak in and steal your sensitive data.

But implementing proper email security measures safeguards your valuable data from getting lost or falling into the wrong hands.

It’s not just cyber criminals you’re at risk from; an employee could accidentally leave a laptop on a train or in a coffee shop.

That could mean all your important business communications and documents were suddenly open for someone else to read. It would be a nightmare, right?

You might be thinking, “But I’m just a small business. Why would I be a target?” Ah, but here’s the thing – cyber criminals don’t discriminate based on business size.

In fact, small and medium-sized businesses are often seen as easier targets. That’s because they may not have the same level of security measures in place as larger corporations.

So, don’t think you’re off the hook just because you’re not a Fortune 500 company.

Now that we’ve established why email security is crucial, let’s talk about how you can ramp up your defenses.

First off, use strong, unique passwords for your email accounts. None of that “p@ssW0rd123” nonsense, please.

Better still, use a password manager to create and store uncrackable passwords.

Consider implementing two-factor authentication for an extra layer of security (where you generate a login code on another device to prove it’s you).

And don’t forget to keep your software and security patches up to date – those updates often contain important fixes for vulnerabilities that cyber criminals love to exploit.

Lastly, educate your employees about the importance of email security. They could be your strongest defense or your weakest link when it comes to keeping your business safe from cyber threats.

Teach them how to spot phishing emails (emails pretending to be from someone you trust) and what to do if they suspect something isn’t right.

Remember, a little prevention now can save you a huge headache, time, trouble (and money) later. If we can help with that, get in touch.

It’s Time To Fix Your Risky Password Habits

April 24, 2024

We all know how important it is to keep our data safe, but sometimes our best intentions fall short. And when you have employees, you’re at an increased risk of security threats and bad habits creeping in.

Here’s the deal: Even if you invest in cyber security training, changing long held password habits can be a tough nut to crack. People love convenience, and remembering a ton of complex passwords just isn’t their idea of a good time.

Your employees are juggling dozens of passwords for work and personal use. It’s a lot to handle, and sometimes they slip up and reuse passwords across different accounts. It’s a familiar story, right? And it’s where the trouble starts.

When passwords are reused, it’s like leaving the front door wide open for cyber criminals. If the password is breached on one site, they will try it to access other sites.

Here’s how you can make sure your team stays on top of their password game.

Password audit: Ask your IT partner to do an audit of passwords and look for weak ones that should be changed.

Block weak passwords: Ask your IT partner to implement a password policy that stops common passwords from being used.

Scan for compromised passwords: Even strong passwords can be compromised. Stay one step ahead by scanning for breached passwords and prompting employees to change them.

Use password managers: Password managers securely generate then store a unique password for every different account… and fill them into the login box so your team doesn’t have to.

Multi-Factor Authentication (MFA): Add an extra layer of security with MFA, where you get a code on a separate device. It’s like putting a deadbolt on your front door – double the protection, double the peace of mind.

With the right tools and guidance, password security doesn’t have to be hard work. If we can help you with that, get in touch – (734) 457-5000.

Is It Time To Ditch The Passwords For More Secure Passkeys?

June 22, 2023

Passwords are the most used method of authentication, but they are also one of the weakest.

Passwords are often easy to guess or steal. Also, many people use the same password across several accounts. This makes them vulnerable to cyber-attacks.

The sheer volume of passwords that people need to remember is large. This leads to habits that make it easier for criminals to breach passwords. Such as creating weak passwords and storing passwords in a non-secure way.

61% of all data breaches involve stolen or hacked login credentials.

In recent years a better solution has emerged – passkeys. Passkeys are more secure than passwords. They also provide a more convenient way of logging into your accounts.

Passkeys work by generating a unique code for each login attempt. This code is then validated by the server. This code is created using a combination of information about the user and the device they are using to log in.

You can think of passkeys as a digital credential. A passkey allows someone to authenticate in a web service or a cloud-based account. There is no need to enter a username and password.

This authentication technology leverages Web Authentication (WebAuthn). This is a core component of FIDO2, an authentication protocol. Instead of using a unique password, it uses public-key cryptography for user verification.

The user’s device stores the authentication key. This can be a computer, mobile device, or security key device. It is then used by sites that have passkeys enabled to log the user in.

More secure

One advantage of passkeys is that they are more secure than passwords.

Passkeys are more difficult to hack. This is true especially if the key generates from a combination of biometric and device data.

Biometric data can include things like facial recognition or fingerprint scans. Device information can include things like the device’s MAC address or location.

This makes it much harder for hackers to gain access to your accounts.

More convenient

Another advantage of passkeys over passwords is that they are more convenient. With password authentication, users often must remember many complex passwords. This can be difficult and time-consuming.

Forgetting passwords is common and doing a reset can slow an employee down. Each time a person has to reset their password, it takes an average of three minutes and 46 seconds.

Passkeys erase this problem by providing a single code. You can use that same code across all your accounts. This makes it much easier to log in to your accounts. It also reduces the likelihood of forgetting or misplacing your password, or worse, writing it down.

Phishing resistant

Credential phishing scams are prevalent. Scammers send emails that tell a user something is wrong with their account.

They click on a link that takes them to a disguised login page created to steal their username and password.

When a user is authenticating with a passkey instead, this won’t work on them. Even if a hacker had a user’s password, it wouldn’t matter. They would need the device passkey authentication to breach the account.

Why Should You Use Different Passwords For Different Accounts?

March 20, 2023

It’s common to have multiple online accounts for social media, online shopping, banking, and more. While having different accounts makes our lives more convenient, it also presents a security risk if we use the same password for all of them.

This is because if a hacker gains access to one of our accounts, they can potentially gain access to all of them if we use the same password. This is why it’s crucial to have different passwords on different accounts.

Having different passwords on different accounts is one of the most basic but important steps you can take to protect your online security.

By using unique passwords, you reduce the risk of a hacker gaining access to all of your accounts if they manage to crack one password. This is particularly important for accounts that contain sensitive information, such as online banking or medical records.

One reason why people tend to use the same password for multiple accounts is because it’s easier to remember.

However, there are ways to create strong and unique passwords without having to remember them all. One option is to use a password manager.

A password manager is a tool that generates and stores unique passwords for each of your accounts. All you have to do is remember one master password to access the password manager. Some popular password managers include BitWarden, Dashlane, and 1Password.

Another way to create strong and unique passwords is to use a passphrase instead of a single word. A passphrase is a combination of several words that are easy for you to remember, but difficult for others to guess. For example, instead of using the password “password123” you could use a passphrase like “MyDogate2BonesToday!”

It’s important to note that having different passwords is not enough to ensure complete security. It’s also important to use strong passwords that are difficult to guess or crack.

This means avoiding common words, phrases, or personal information that could be easily guessed.
Instead, use a combination of upper and lowercase letters, numbers, and symbols.

In addition to having different and strong passwords, it’s also important to update them regularly. This is because if a hacker gains access to an old password that you no longer use, they can still potentially use it to gain access to other accounts if you’ve used the same password for multiple accounts. It’s recommended to update your passwords every six months to a year.

One thing to keep in mind is that while having different passwords on different accounts is important, it’s not the only step you should take to protect your online security. It’s also important to enable two-factor authentication whenever possible.
Two-factor authentication adds an extra layer of security by requiring a second form of authentication, such as a code sent to your phone or an app.

While it may seem daunting to remember multiple passwords, password managers can help significantly.

By taking these basic steps, you can greatly reduce the risk of a security breach and protect your sensitive information online.

Do You Know Exactly What Services Your Staff Are Signing Up For?

October 28, 2022

Whatever problem, need, or want you have… there’s a cloud application out there that can help you.

We’ve never lived in a such a rich time for problem solving. Every day, hundreds of new services launch to make our lives easier and help us be more productive.

These applications all live in the cloud. They’re known as Software as a Service – or SaaS – because you don’t load any software onto your device. You use them in your browser.

We would argue this SaaS revolution over the last 15 to 20 years has played a critical part in shaping the way we work today.

However, there’s an issue. Many businesses aren’t 100% aware of what new services their staff have signed up for. And this problem isn’t a financial one; it’s a security one. [Read more…] about Do You Know Exactly What Services Your Staff Are Signing Up For?

Lessons Learned From The Colonial Oil Pipeline Attack

September 28, 2021

May 6, 2021 will be a day that goes down in history. This is the day the Colonial Oil Pipeline went down, causing a nationwide disruption. Even though the pipeline only services a portion of the east coast, the effects of the shutdown was felt across the country.

Gas prices skyrocketed, lines at gas stations were so long it took hours to get through, and gas stations were pumped dry as people bought gas and put it in whatever container they could gather just to assure themselves they would have enough to get through the closure.

If you think about it, this type of ripple effect is not confined to energy and utility providers. While the scale of the effect would not be at the level of the pipeline, the devastation it could leave in its wake for your business and your customers is just as likely. [Read more…] about Lessons Learned From The Colonial Oil Pipeline Attack

An Easier Way To Secure Your Password

September 28, 2021

Mark Funchion is a network technician at Tech Experts.

Between new threats and new tech, security is something that can always be improved upon to make sure your systems are as secure as possible. Passwords are the first level of security, and the area that seems to cause the most headache for end users and IT managers.

In an ideal world, every password would be super complex. For example, a 32-character randomized password with capital letters, lowercase letters, special characters, and numbers. This is possible with a password manager – or if you’re really skilled at memorizing random character strings (unlikely).

The reality is that this does not occur, leading to most of us using a password that is not as secure as hoped. There are a few ways that attackers gain access to our passwords, and the most common methods are an algorithm that “cracks” the password and guessing. Usually, these two are combined, creating databases that nefarious individuals can use for gaining access to your accounts.

The biggest issue with passwords is the human factor. We like things to be simple, so we use things that are familiar. When we have to change a password, we change it in predictable ways, and usually write it on a sticky note.

Let’s look at “Password” as a password. Yes, it’s terrible, but really, it’s eight characters with one capital letter. A password cracker will break “Password” the same as it will break “ushtGsgt.” The second example will just take a little longer to crack because programs try common words and phrases first, then start brute-forcing every combination.

Again, looking at human nature, if one hundred people are asked to make the word “Password” harder to guess, most will swap the “o” for a zero. That’s then added to the list of words and phrases checked first. If the same one hundred people are asked to add a special character and a number, most will probably create something like “Password1!”

Why? Because it is easy to remember, and the “1” and “!” are convenient. Since so many of us will use the same variations of passwords, these become common and therefore are more easily broken.

These reasons are why it’s recommended to use three uncommon, unassociated words as a password (and to not use that combination for all your passwords). For example: “GiraffeDiamondCoffee.” An algorithm will still crack this eventually, but it’s easier to remember and not easily guessed so it will take a while to crack.

The longer it takes, the less likely they will actually get to your data. By using three different random words for your passwords, it is much less likely that your combination of words ends up in the frequently used list, adding more security. You can also easily add numbers and special characters to meet security requirements as needed.

The best practice is to use a password manager and use super complex passwords. Otherwise, using three-word passwords like “GiraffeDiamondCoffee” can boost your security. It may look easy – but it is a 20-character password, so it’s more secure than “P@$$w0rd1!”

Computers that are cracking passwords will try every combination and can test over 100-million per second, so a 10-character password (even with numbers and special characters) only has so many combinations. However, a 20-character password using only capital and lowercase letters like “GiraffeDiamondCoffee” has even more. While the second password seems much easier to crack to the human eye, it’s much more complex in reality.

Do yourself a favor: change how you create your passwords and make your information that much more secure – without making it impossible for you to login to your applications and websites.

Changing Your Password Has Changed

September 28, 2021

If you didn’t know, changing your password regularly is so 2018. No, as ever in the world of tech, things have moved on and there are better, easier ways of doing it now.

We’re not suggesting you stick with the same password you’ve been using for the last 10 years. And certainly not suggesting you use the same password across multiple apps.

Today, the most secure way to keep your passwords un-hackable is to utilize a random generator for each new password. And then use a password manager to keep them all safe for you.

A random generator will create passwords you couldn’t possibly remember yourself – even if you could recite pi to 100 digits. They’re really… random. Which is perfect for keeping your accounts secure.

The password manager comes in and stores these passwords safely for you. So no more jotting down random characters in the back of a notebook.

Together, they make the perfect team. And we suggest that you get your own team to use them, now.

If you’re unsure how to set this up, or you would like some help to find the password manager that would be best for your business, call us at 734-457-5000. We’d love to help.

Make Remembering Passwords A Thing Of The Past

March 31, 2021

Using weak passwords is risky. So is using the same password across different services.

If you do this, it means that once somebody has your email address and password, they’ll find it incredibly easy to access your other accounts.

This can wreak havoc on your digital life and within your business. And the damage can spill over into serious real-world inconvenience too.

This is especially true if identity theft is involved, or if they’ve managed to break into your social media or bank accounts.

Data breaches happen every day. And once your passwords and email addresses are out there, you never know whose hands they’ll end up in (many get sold on something called the
Dark Web, a kind of hidden internet for criminals).

But what can you do to keep your passwords safe and your digital accounts secure?

Use a password manager
Instead of scratching your head to come up with a new password for each account, use a password manager to automatically generate long, random, strong passwords.

It’ll also remember them for you. You only need to remember one password… the master password to access the password manager.

The best password managers let you customize how long your passwords are, and what kind of characters they should include. And will keep them 100% safe while still giving you easy access across all your devices.

We can set you up with an Enterprise Password Manager (the one we use) and train you and your team on how to best use it – simply get in touch!

Turn on multi-factor authentication (MFA)
As well as setting up a password manager, turn on multi factor authentication (MFA) wherever possible. When you log in to your accounts, you’ll need to enter an additional security code as second means of keeping your account secure.

These codes can be sent to you by text message or email. Better still, you can set up an authentication app on your phone that refreshes with unique codes every few seconds. Some applications also support a hardware security key that you plug into your computer or that displays security codes that rotate every 60 seconds.

Multi-factor authentication is available on most software and is considered a highly effective tool against hackers.

Even if they’ve got your login details they can’t get in without your phone.

We recommend you implement this for all apps your staff use.

After an initial bit of discomfort, they’ll soon get used to it. We can guide you and your team through the whole process – just give us a call!