staff training

Why Small Businesses Need Cybersecurity Training for Employees

December 17, 2024

Your team is the first line of defense against cyber threats, but without proper training, they may also be your biggest vulnerability. From spotting phishing emails to practicing safe browsing habits, employee cybersecurity training is essential for protecting your business.

Cybercriminals target small businesses because they often lack robust defenses, relying instead on trust and good intentions. Unfortunately, these qualities make employees prime targets for attacks like phishing or social engineering. A single click on a malicious link can open the door to data breaches, ransomware, or other costly disruptions.

Training your team doesn’t have to be a major production. Simple, practical lessons can make a big difference. Start with the basics: teaching employees to recognize the red flags of phishing emails. Suspicious links, poor grammar, or an urgent tone asking for personal information are all common giveaways. Encourage them to verify requests before acting, especially when handling sensitive data.

Password security is another critical area to address. Employees should use unique, complex passwords for different accounts and avoid writing them down. Better yet, implement a password manager to simplify the process. Two-factor authentication adds an extra layer of protection, making it harder for hackers to gain access.

Safe browsing habits should also be part of your training. Remind your team to avoid clicking on ads, downloading attachments from unknown sources, or visiting suspicious websites. Tools like DNS filters can provide an additional safeguard against accidental clicks.

Finally, regular practice is key. Consider running simulated phishing campaigns to test your team’s ability to spot threats. Review the results and provide constructive feedback to improve their skills over time. A well-trained employee is far less likely to fall for scams, keeping your business safer.

Investing in cybersecurity training isn’t just about preventing threats.

It builds a culture of awareness and responsibility, ensuring everyone plays a role in safeguarding your company’s data. In the long run, this proactive approach can save you significant time, money, and headaches.

Small Business Cyber Security Is A Team Effort

September 16, 2024

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

There are loads of important things you need to think about for your business. Loads. But we’re adding another one to your list: Cyber security awareness.

You’d be forgiven for thinking this is an IT problem, something for them to sort out. Sorry to say, but you’re wrong. It’s something that every single person in your company needs to be on top of, from the big boss to the latest hire.

You see, cyber threats are always changing and getting more sophisticated. A one-time training session just won’t cut it in today’s cyber-threat landscape. You need to keep everyone in the loop with regular updates. Think of it like this – in the same way you need regular check-ups to stay healthy, your team needs regular cyber security training to keep your business safe.

What does this training look like? There are a couple of ways to do it. First, there’s the good old traditional method – you know, lectures and presentations. One-way training. These are great for laying down the basics and introducing new concepts. But let’s be honest, they can be a bit… boring.

That’s why it’s a great idea to mix in some interactive training too. Imagine phishing simulations where your team learns to spot fake emails before clicking on them. Or hands-on workshops where they can use the security tools and protocols they’ve been hearing about. These methods are not only more engaging but also help the info stick better.

Combining these traditional and interactive methods is where the magic happens. Start with some solid grounding through presentations, and then get everyone involved with practical exercises.

This way, the knowledge isn’t just in one ear and out the other – it’s learned, remembered, and applied.

Let’s talk frequency. Since cyber threats are always evolving, training shouldn’t be a once-a-year thing. Regular sessions throughout the year will keep your team sharp and ready to handle anything that comes their way.

Creating a strong cyber security culture in your company is key. This means making cyber security everyone’s responsibility. Encourage a culture where if someone spots something fishy, they speak up right away. Communication is super important here.

And remember, this starts at the top. If the leaders in your company are taking cyber security seriously, everyone else will too. So, make sure the big shots are not only participating in the training but also showing how important it is. Lead by example, right?

Cyber security is something that affects the whole business. Every email, link, and password matters. By making sure everyone is trained and aware, you’re building a strong first line of defense against cyber threats.

We can help you get your team started – get in touch.

9 Easy Steps To Building A Culture Of Cyber Awareness

July 12, 2024

Cyberattacks are a constant threat in today’s digital world. Phishing emails, malware downloads, and data breaches. They can cripple businesses and devastate personal lives.

Employee error is the reason many threats get introduced to a business network. A lack of cybersecurity awareness is generally the culprit. People don’t know any better, so they accidentally click a phishing link. They also create weak passwords, easy for hackers to breach.

It’s estimated that 95% of data breaches are due to human error.

But here’s the good news, these mistakes are preventable. Building a strong culture of cyber awareness can significantly reduce your risks.

Why Culture Matters

Think of your organization’s cybersecurity as a chain. Strong links make it unbreakable, while weak links make it vulnerable. Employees are the links in this chain. By fostering a culture of cyber awareness, you turn each employee into a strong link. This makes your entire organization more secure.

Easy Steps, Big Impact

Building a cyber awareness culture doesn’t require complex strategies or expensive training programs. Here are some simple steps you can take to make a big difference.

1. Start with Leadership Buy-in
Security shouldn’t be an IT department issue alone. Get leadership involved! When executives champion cyber awareness, it sends a powerful message to the organization. Leadership can show their commitment by:

Participating in training sessions
Speaking at security awareness events
Allocating resources for ongoing initiatives

2. Make Security Awareness Fun, Not Fearful
Cybersecurity training doesn’t have to be dry and boring. Use engaging videos, gamified quizzes, and real-life scenarios. These keep employees interested and learning.

Think of interactive modules. Ones where employees choose their path through a simulated phishing attack. Or short, animated videos. Videos that explain complex security concepts in a clear and relatable way.

3. Speak Their Language
Cybersecurity terms can be confusing. Communicate in plain language, avoiding technical jargon. Focus on practical advice employees can use in their everyday work.

Don’t say, “implement multi-factor authentication.” Instead, explain that it adds an extra layer of security when logging in. Like needing a code from your phone on top of your password.

4. Keep it Short and Sweet
Don’t overwhelm people with lengthy training sessions. Opt for bite-sized training modules that are easy to digest and remember. Use microlearning approaches delivered in short bursts throughout the workday. These are a great way to keep employees engaged and reinforce key security concepts.

5. Conduct Phishing Drills
Regular phishing drills test employee awareness and preparedness. Send simulated phishing emails and track who clicks. Use the results to educate employees on red flags and reporting suspicious messages.

But don’t stop there! After a phishing drill, take the opportunity to dissect the email with employees. Highlight the telltale signs that helped identify it as a fake.

6. Make Reporting Easy and Encouraged
Employees need to feel comfortable reporting suspicious activity without fear of blame. Create a safe reporting system and acknowledge reports promptly. You can do this through:

A dedicated email address
An anonymous reporting hotline
A designated security champion employees can approach directly

7. Security Champions: Empower Your Team
Identify enthusiastic employees who can become “security champions.” These champions can answer questions from peers as well as promote best practices through internal communication channels. This keeps security awareness top of mind.

Security champions can be a valuable resource for their colleagues. They foster a sense of shared responsibility for cybersecurity within the organization.

8. Beyond Work: Security Spills Over
Cybersecurity isn’t just a work thing. Educate employees on how to protect themselves at home too. Share tips on strong passwords, secure Wi-Fi connections, and avoiding public hotspots. Employees who practice good security habits at home are more likely to do so in the workplace.

9. Celebrate Success
Recognize and celebrate employee achievements in cyber awareness. Did someone report a suspicious email? Did a team achieve a low click-through rate on a phishing drill? Publicly acknowledge their contributions to keep motivation high. Recognition can be a powerful tool. It helps reinforce positive behavior and encourages continued vigilance.

The Bottom Line: Everyone Plays a Role

Building a culture of cyber awareness is an ongoing process. Repetition is key! Regularly revisit these steps. Keep the conversation going. Make security awareness a natural part of your organization’s DNA.

Cybersecurity is a shared responsibility. By fostering a culture of cyber awareness your business benefits.

How Often Do You Need To Train Employees On Cybersecurity Awareness?

August 31, 2022

You’ve just completed your annual phishing training where you teach employees how to spot phishing emails. You’re feeling good about it, until about 5-6 months later when your company suffers a costly ransomware infection because someone clicked on a phishing link.

You wonder why you seem to need to train on the same information every year yet still suffer from security incidents.

The problem is that you’re not training your employees often enough.

People can’t change behaviors if training isn’t reinforced regularly. They can also easily forget what they’ve learned after several months go by.

So, how often is often enough to improve your team’s cybersecurity awareness and cyber hygiene? It turns out that training every four months is the “sweet spot” when it comes to seeing consistent results in your IT security. [Read more…] about How Often Do You Need To Train Employees On Cybersecurity Awareness?

Everyone On Your Team Needs Cyber Security Training. Including You!

February 26, 2021

Every good business leader knows that training is essential for a highly productive team.

But have you ever considered giving your staff cyber security training? You really should.

What is it?

It’s about increasing their awareness of the ways that criminals try to break into your IT system, and the devastating consequences if they do.

So, they’d learn:
• How to spot the different types of fake emails and messages, and what to do with them
• The risk of social engineering by email, phone, or text message
• Why we use basic security tools such as password managers and multi factor authentication (where you generate a code on another device)

By holding regular cyber security training sessions, you can keep everyone up to date. And develop a great culture of security awareness. It’s another layer of protection to help ensure that your business doesn’t become part of a scary statistic (one small business is hacked every 19 seconds).

As the company owner, it’s critical you do the training, too.

You’ll be one of the most targeted people in the business, as you probably have access to all the systems, including the bank account.

If you don’t already have cyber security training in place, we’d love to help. Give us a call at (734) 457-5000, or an email to info@mytechexperts.com.

Could One Well-intended Click Take Down Your Business… From The Inside?

October 1, 2020

Not many owners and managers realize this… but the biggest data security risk to your business is actually your team.

We’re not talking malicious damage. But rather, them being caught out by cyber criminals.

It only takes one click on one bad website, and your business can be compromised. It really can be that simple.

Hackers target staff to try to install malware on your devices. Then they can try to extort money, corrupt files, or steal your sensitive business data.

In some cases, this can cause such extreme damage to your business that it makes genuine recovery very hard. Trust us when we say you want to avoid it at all costs.

Fortunately, there are a few things you can do to help protect your business from this kind of attack. And you’re probably already doing some of them. [Read more…] about Could One Well-intended Click Take Down Your Business… From The Inside?