It can’t be denied that cost drives business. When the technology your business relies on fails, you have to get it repaired or replaced quickly in order to keep the resulting downtime from damaging your business.
The traditional method of computer repair is much like when your car is in disrepair: when your technology isn’t working properly, your organization reacts to the problem by calling your friendly, neighborhood computer repair guy.
The technician will come to your office and try to fix the technology that is broken. When they figure out they can’t fix the problem on the spot, they will give you a quote.
The time and materials of summoning these technicians to the office will cost you money, so will the replacement technology, and most notably, the downtime you accrue.
Add that to the variable cost of fixing the malfunctioning technology… and your business has a real problem.
At Tech Experts, we offer a proactive IT support platform that utilizes remote monitoring and management software to ensure that the technology that’s attached to your network – and your network itself – is up and working properly. Additionally, our whole IT services platform is billed in one monthly payment.
If you add it up, you are saving money in every aspect of your business.
You not only remove the variable costs of keeping your IT running smoothly, but you also get proactive support that, in many cases, gives you the time to replace hardware before it fails, saving you from the doldrums of companywide downtime.
The fact is that small and medium-sized businesses (SMB) need to cut their technology support costs if they want to compete with larger organizations.
There are a myriad of benefits that come from a managed services provider like Tech Experts handling the administration and support of your technology. Besides the obvious cost savings, four other huge benefits include:
Comprehensive Support
A major speedbump SMBs have when shopping for any service that claims to help their business is the quality of that service.
For those that worry that our managed services are too good to be true, we employ certified and trustworthy technicians that are proficient in finding solutions for today’s most challenging business technology problems.
Single Point of Contact
As an alternative from having to manage several vendors, our IT service provides you with a single point of contact for all of your technology needs. Since we understand the intricacies of your network, we can get issues resolved faster.
Faster Support
Through the use of remote support that we offer to all managed clients, we can more quickly address issues you might be having.
Many problems can be solved without an on-site visit. Additionally, annoying obstacles like forgotten passwords and account lock-outs can be resolved in a few minutes when we already have account configurations on file.
HIPAA Compliance
While it may not apply to all businesses, doctors’ offices and other related medical facilities can maintain HIPAA compliance when using our services. By collaborating with us on your organization’s policies, you can avoid costly government fines in the event of a medical breach or network inspection.
Managed IT services can provide you with many other benefits. For more information about how our managed IT services can benefit your organization, call us at (734) 457-5000 today.