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TechTidBit – Tips and advice for small business computing – Tech Experts™ – Monroe Michigan

TechTidBit - Tips and advice for small business computing - Tech Experts™ - Monroe Michigan

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Wallet? Check. Planner? Check. Laptop? Uh oh… Laptop…? Laptop???

July 12, 2024

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

Summer time is travel time! Whether it’s a trip across the state or across the country, everyone needs a break. But picture this: You’ve had a great trip up north with the family, and you’re packing to head home. You’re balancing your luggage, kids, shopping bags, and your laptop case. It’s only when you get home that you realize, with a sinking feeling, that your laptop is nowhere to be found. Is it still at the hotel, maybe?

And then panic sets in as you remember all the sensitive data stored on that device.

This scenario is a nightmare, but it doesn’t have to turn into a full-blown crisis. Having a solid plan in place can mitigate the risks associated with a lost or stolen work device.

Here’s what you should do if you find yourself in this situation:

First and foremost, create an environment where employees feel comfortable reporting a lost or stolen device immediately. Your team needs to know that the sooner they inform the company, the better. Emphasize that there will be no blame or punishment – what matters most is safeguarding the data.

Ensure that all work-issued devices have remote wiping capabilities. This is your first line of defense. When a team member reports a laptop missing, your IT team should be able to remotely wipe the device, erasing all data to prevent unauthorized access.

Before a device is lost, proactive measures can make a world of difference. Make sure all company devices are encrypted. Encryption converts data into a code to prevent unauthorized access. Even if someone gets hold of a company laptop, encrypted data remains inaccessible without the proper decryption key. Most modern operating systems offer robust encryption options.

Always enforce strong password policies. All company laptops should have a complex password and, ideally, two-factor authentication (2FA). This adds an extra layer of security, making it harder for anyone to access the data if they bypass the initial password protection.

Regular training is vital. Employees should understand the importance of device security and the steps to take if a device is lost or stolen. Conduct workshops and send reminders about security protocols. The more informed everyone is, the quicker and more effectively they can respond to the loss.

Why are these steps so crucial? If a business laptop falls into the wrong hands, the consequences can be severe. Unauthorized access to customer files can lead to identity theft and loss of client trust. Exposure of financial data could result in significant loss and legal consequences. Proprietary information could be stolen and sold. It’s a nightmare.

By implementing these strategies, you can sleep easier knowing that your company’s data remains secure, even if a device goes missing. It becomes a minor annoyance, not a disaster.

Filed Under: Remote Work Tagged With: lost equipment, remote work

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