• Skip to main content
  • Skip to primary sidebar
  • Home
TechTidBit – Tips and advice for small business computing – Tech Experts™ – Monroe Michigan

TechTidBit - Tips and advice for small business computing - Tech Experts™ - Monroe Michigan

Brought to you by Tech Experts™

Backups

Does Your Backup Plan Stand Up To A Disaster?

March 8, 2016

Michael Menor is Vice President of Support Services for Tech Experts.
Technology, while a great asset that can be leveraged for your benefit, can also frighten businesses due to how unpredictable it can be at times. The constant threat of data loss, identity theft, and hardware failure can cripple your business’s ability to retain operations.

Specifically, businesses can learn about risk management by analyzing the processes used by an industry where risk management is absolutely critical: nuclear power plants.

In the wake of two of the most destructive and violent nuclear disasters, nuclear power plants have begun to crack down on how they approach risk management. The Chernobyl incident of 1986, as well as the tsunami-induced disaster at Fukushima in 2011, are the only nuclear disasters to reach the peak of the International Nuclear and Radiological Event Scale (INES) at a rating of 7.

This means that they had an immense impact on the immediate vicinity, as well as the environment on a worldwide scale.

The meltdown at Chernobyl was the result of an uncontrolled nuclear chain reaction, ending in an enormous explosion that resulted in fire raining from the sky and radioactive core material being ejected into the vicinity. A closer inspection of the incident revealed that the explosion could have been prevented, had the plant practiced better safety measures and risk management, like having a containment system put in place for the worst-case scenario.

In comparison, the Fukushima plant was prepared to deal with a failure of operations.

The problem that led to a disaster was one which couldn’t possibly have been prevented: the 2011 Tohoku earthquake and the resulting tsunami. The Fukushima plant had a contingency plan to shut down the plant in the event of a disaster, but tsunami prevented this from happening properly by flooding damaged power lines and backup generators, leading to heat decay, meltdowns, and major reactor damage.

Disasters like these lead to professionals searching for ways to prevent emergency situations in the future. For example, the Fukushima incident kickstarted conversations on how to prevent problems caused by the unexpected issues.

In response to emergency power generators being flooded or destroyed, off-site power generation will be implemented as soon as November 2016.

One other way that nuclear plants have chosen to approach these new risks is by outsourcing this responsibility to third-party investigators, whose sole responsibility is to manage the reliability of backup solutions. In a way, these investigators function similar to a business’s outsourced IT management, limiting risk and ensuring that all operations are functioning as smoothly as possible.

What we want to emphasize to you is that businesses in industries of all kinds expect the worst to happen to them, and your business can’t afford to be any different.

Taking a proactive stance on your technology maintenance is of critical importance. While your server that suffers from hardware failure might not explode and rain impending doom from the sky or expel dangerous particulates into the atmosphere, it will lead to significant downtime and increased costs.

In order to ensure that your business continues to function in the future, Tech Experts suggests that you utilize a comprehensive backup and disaster recovery (BDR) solution that minimizes downtime and data loss risk.

BDR is capable of taking several backups a day of your business’s data, and sending the backups to both the cloud and a secure off-site data center for easy access.

In the event of a hardware failure or other disaster, the BDR device can act as a temporary replacement for your server. This lets your business continue to function while you implement a suitable replacement.

Maintaining Workstation Data Protection

December 21, 2015

Making sure your workstation’s data is backed up and ready for deployment in the case of workstation failure is vital to any business. Once the workstation has been replaced or repaired, it’s key your employees are able to pick up right where they left off. This means restoring their data as soon as possible.

Three of the more common methods of maintaining data protection on a workstation can be deployed on business networks, as well as home user environments.

Roaming profiles are the method most commonly used in larger businesses. A roaming profile stores user data on a file server or storage device located on the network. This allows the user full access to their data no matter which workstation they log into, as long as it‘s connected to the business’ network.

The roaming profile allows the user to have a consistent desktop experience, such as appearance and preferences.

The downsides to using roaming profiles are that they can be difficult to set up and if the user has a large amount of data contained within their user account, there can be a delay when logging in. User profile folder migration is a method in which the local user data folders are moved to a file server or a secondary hard drive. To migrate your user profile folders, you first need to create new folders located on the storage device, keeping the names similar for ease of use (such as My Documents, My Pictures, etc).

Once the new folders are created, you can change the location of your user profile folders to save to the new folders. After that, all of your data files will be copied to the new location and the original folder will be removed from your local profile.

If the workstation ever needs replaced, you would repeat the process on the new workstation and all of the existing data will be available. However, if you migrate folders to a network attached device and lose network connectivity, you also lose connectivity to your folders and their data.

Simple file storage is the simplest and most common form of data protection on a workstation. This method is accomplished through either hardware or software means, such as connecting an external storage device to the workstation or using a web based file backup such as our Experts Total Backup service.

Simple file storage method is the least costly, which is why it’s often utilized by small businesses and home users. Attaching an external storage device such as a large USB flash drive or hard drive to the workstation allows the user to save the data to the device.

This method is also a way of increasing storage capacity of the workstation without having to install internal hard drives. The drives can be left connected to the workstation or removed for safe storage. Using a web based file backup is another commonly used way of backing up your data files.

Once the backup software is installed and configured, the backup process becomes fully automated. The downside to web based backup is that it’s web-based – so data restore time is based on your Internet connection speed. It can take anywhere from a couple of hours to a couple of days to restore your data depending on the amount of data that was backed up.

If you have any questions on workstation data protection or would like to implement a backup method, call us at (734) 457-5000.

Pros And Cons Of Cloud And Physical Backup Solutions

November 24, 2015

Scott Blake is a Senior Network Engineer with Tech Experts.

When it comes to backing up data, you have two choices – you either maintain physical copies of your data or you utilize cloud services to host your data. Before you make a decision, you should look into the pros and cons of each and determine which one is a good fit for you.

Pros of Cloud-Based Services
Utilizing the cloud requires no capital investment for additional hardware or personnel to monitor and maintain your data locally.
Cloud service providers offer scalability to your data needs. No more adding additional drives or servers to maintain your data.
Data stored in the cloud is safe from any disasters that your office may have.
Your data can be accessed from any Internet connection in the world.
No maintenance of data drives. The cloud service provider takes care of everything on their end.
Cloud-based storage for your data will remove any risk of data corruption or hardware fault. This will allow you to reduce overhead by reducing the amount of IT staff personal assigned to manage and maintain your company’s data.

Cons of Cloud-Based Services
Cloud storage requires an Internet connection for uploading and downloading of data. If your connection is slow, you should expect slower uploads of data and increased access time to your data.
While almost every cloud service provider offers plans that come with data encryption, not all do. Make sure your cloud provider is securing your data.

Pros of Physical Backup
No vendors to deal with. You are in complete control of your data. You control how it’s backed up, accessed and maintained.
Data backups tend to take less time. There is no dependency on an Internet connection for backing up or accessing your data.
You are in complete control of the security process that protects your data.

Cons of Physical Backup
Localized data storage does offer the sense of control and knowing where your data is. However, that piece of mind can incur some high costs and overhead.
As the size of your data grows, so does your investment in storage media such as flash drives, external hard drives, internal hard drives and additional servers.
Physical devices will fail. It’s not “if,” but “when.” All mechanical devices will fail at some point in their life cycle. Additional IT staff will need to be put in place to monitor and maintain the physical equipment to ensure data integrity. This increases overhead.
In the event of a disaster in your business, data accessibility and recovery will be dependent on if extra steps were taken to secure physical copies of your data off-site.
Doing this will require the purchase of additional hardware and additional manpower to ensure the data is corruption-free.

Again, before deciding which method to implement, figure out which solution will work best for your business. Not every company’s backup or data storage needs are the same.

For assistance in setting up either cloud-based or local backup solutions, call the experts at Tech Experts: (734) 457-5000.

The Three Scariest Threats To Small Business Networks

October 27, 2015

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

While spam, pop-ups, and hackers are a real threat to any small business network, there are three security measures that you should be focusing on first before you do anything else.

Worry About E-mail Attachments, Not Spam
Sure, spam is annoying and wastes your time, but the real danger with spam is in the attachments.

Viruses and worms are malicious programs that are spread primarily through cleverly disguised attachments to messages that trick you (or your employees) into opening them.

Another huge threat is phishing e-mails that trick the user by appearing to be legitimate e-mails from your bank, eBay, or other financial accounts.

Here are three things you must have in place to avoid this nightmare: [Read more…] about The Three Scariest Threats To Small Business Networks

For Pete’s Sake, Back Up Your Data Folks!

July 27, 2015

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

I’ve been supporting small business computers and network systems for more than 25 years, and believe me when I say, the number one thing that still boggles my mind is the lack of sound backup systems and procedures.

It is a topic we cover a lot in our newsletters, and for good reason: Not a month goes by where we aren’t witness to some sort of catastrophic file loss or system/server failure.

If you’ve ever lost an hour of work on your PC because it locked up in the middle of writing a proposal, you know the grief it causes. Now imagine if you lost days or weeks of work – or imagine losing your client database, financial records, and all of the work files your company has ever produced or compiled.

Or what if a major storm, flood, or fire destroyed your office and all of your files? It’s raining as I write this, perhaps the twentieth day of rain in the last 30, and we’re under a flood watch yet again. [Read more…] about For Pete’s Sake, Back Up Your Data Folks!

Documenting Business Processes

June 30, 2015

Scott Blake is a Senior Network Engineer with Tech Experts.

Documentation is quite possibly the most important aspect of a business, but it can also be workers’ least favorite task to do. The average person doesn’t want to spend time writing down how they do something — they just want to do it and move on.

Can you guess the biggest reason for documenting your business processes? It may come as a surprise, but it’s also the most fluid part of your business: your employees.

Employees come and employees go and some just take vacations. It’s what they do in between that’s important. Every employee is responsible for some part of your daily business.

Whether an employee quits or just needs time off, having documentation that lists the software used with usernames and passwords, step-by-step instructions on how to use the business software, client and vendor contact information, and credit card information makes their absences that much easier to deal with.

Well-documented processes will cut down on the time it takes to train a new employee.
Give the related information to the new employee and let them use it as a guide for their daily activities. This will allow your other employees to spend more time on their tasks and assignments instead of spending the majority of their time answering routine questions that a documented process could answer.

Order-of-operation questions and disputes can be minimized as well. If there ever comes a time when your employees are unsure of the next step or there is a dispute between departments on how to proceed, they will only need to look over the documented processes in question to resolve the issue.

Having documentation that shows in detail how long it takes to produce a product will also help your sales force deliver your product to your customers.

It allows your sales and marketing departments to understand the timelines of production.

This knowledge will let them know when a product order can be delivered and if the amount can be fulfilled in the timeline requested by the customer. There will be no more over or under promising of delivery dates to customers.

Put trust in the documents, not the person. No one person should be trusted with remembering processes without documenting them. What if this employee quits or becomes ill and is unable to return to work?

For example: You have an employee that works in your IT department. This employee’s job is to monitor and resolve any network related issues. While doing his daily tasks, he discovers it’s time to change the passwords on the business networking equipment such as the router, managed switches and domain admin password.

While the employee doesn’t think twice about it and may have mentioned it to his manager, there was nothing ever documented. Now, four months later, the employee falls very ill and is unable to return to work. What do you do?

The best way to document your business processes is to document them in such a way that all contributing employees have access.

You could use online tools such as Google Docs or Microsoft SharePoint. This way, whenever a process is changed, amended, or removed, the documentation is instant and available for all to see.

After a while, you will have an impressive collection of documented procedures. Having documented information available for employees to read can also start the flow of constructive questions and comments why things are done a certain way and how they can be improved.

If you have questions or you’re looking for suggestions on documenting your processes, call Tech Experts at (734) 457-5000.

Three Sure-Tell Signs Your Hard Drive Is Failing

June 30, 2015

Under ideal conditions, the average stationary hard drive lasts five to ten years. With the growing use of external drives and laptops that are toted around frequently and exposed to damaging elements, that life span shrinks to between three and five years.

Consequently, it is important to watch for indications that your hard drive is failing, so you can back up all of your valued files and data. Here are three signs that it’s time to act:

Slowed Operation and Freezes
You should immediately back up the contents of your hard drive when you notice that freezes and display of the blue screen become the norm.

It is even more imperative to do so, if these problems continue in Safe Mode or after a fresh installation of your operating system because that’s an indication that hard drive failure is imminent.

Corrupted Data
When it becomes problematic to save or open your computer’s files and you start getting error messages about corrupted data, you should know that your hard drive is failing.

As a hard drive’s functionality gradually wanes, this is a common problem, so act fast to ensure your business and personal data stays intact and safe.

Presence of Bad Sectors
If your hard drive has bad sectors, or areas incapable of maintaining data integrity, you may not immediately notice the problem.

The presence of such sectors is a grave problem and tells that your hard drive is in its final strides.

To check your hard drive for bad sectors, run a disk check with the options to automatically fix the problem and attempt recovery of files.

Is My Business Data Safe in the Cloud?

January 20, 2015

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

One of the newest business technologies is “the cloud” that more and more people are using. It’s an elusive term that is difficult to pin down, and it is precisely that vagueness that inspires fear in those who are considering transferring sensitive business data to it.

The cloud, however, isn’t as mystifying as you may think, and, if you use an online data drive or social media, you are already using it. Simply put, the cloud consists of networks of servers worldwide that are capable of storing information.

The primary benefit of using the cloud for business is that it eliminates the cost and hassle of purchasing and maintaining a physical server. Also, employees don’t have to waste time downloading and running applications and programs when they can pluck what they need from the cloud and virtually put it back when they are done. While this all sounds well and good, the question remains, “Is business data safe in the cloud?”

[Read more…] about Is My Business Data Safe in the Cloud?

The Human Factor In Network Security

December 12, 2014

Scott Blake is a Senior Network Engineer with Tech Experts.

As you’re aware, disaster can manifest in many forms. In the past, we have included articles about weather-related events and how to best prepare your business against disasters.

However, there is another type of disaster that’s unlike flooding or fires that can also have devastating effects on your business.

The Human Factor
When it comes to safeguarding your business both physically and virtually, you have the power and controls available to give the edge against company espionage, cyber-attacks, or absent-minded employees.

It comes down to three basic areas: Software, Hardware and People. Once you have a firm grasp and control over these areas, you will have reduced your risk level considerably.

Software
Make sure all of your company’s electronic devices – from company-owned smart phones, tablets, laptops, workstations and servers – are running anti-virus and have a firewall in place.

While some devices are easier to secure and manage than others, this is a critical area, so be sure to make the best attempt to cover all your devices.

Be certain that your data storage devices are running backups and the backups are indeed good. As an added form of protection, encrypt your data being stored, making sure you save the key offsite as well.

Business_People_Group_laughing backupThat way, if your data is comprised either through internal access or external, it will become very difficult to use the data that was stolen.

The size of your company and the amount of sensitive data you have will dictate the frequency of your backup schedule. Remember, it never hurts to be overprotective when it comes to your data.

Hardware
Have security/firewall devices in place. Make sure they are fully configured for your business and that the firmware is up to date.

A lot of security devices add increased measures through the firmware updates.

They often have the ability to fully lock down your internal network as well. Restrict Internet access to only websites necessary for your business operations.

If your business offers Wi-Fi access for either internal use or guest use, make sure that controls are in place to limit access to your company’s internal network. The best precaution is to place the guest Wi-Fi on a completely separate network.

While Exchange mail servers can increase overhead, they will also add a level of increased security to combat against viral infections being delivered via email and attachments.

I’m sure everyone is well aware of Crypto-Locker and its variants. The majority of Crypto-Locker infections were delivered through infected PDF files sent as attachments.

People
By nature, humans are (and will always be) the most random aspect to safeguard your business from. It is vital that you run full background checks on any employee that will be given access to sensitive data or hardware.

Restrict the use of portable media such as flash drives and external hard drives while employees are working on or in the server room. Some companies may go as far as banning all portable media devices entirely.

Be proactive in actively monitoring your employees and watch for any changes in behavior, appearance, attitude and tone of speech. These can all be signs something is wrong.

If you have questions or you’re looking for suggestions, call Tech Experts at 734-457-5000, or email us at info@mytechexperts.com.

(Image Source: iCLIPART)

Don’t Forget Your End-of-Year Data Backup

December 12, 2014

In a ritual akin to spring cleaning, computer users far and wide are backing up their data en masse. Although backing up your vital data is a wise idea to prevent the loss of important documents during crashes or even computer theft, it often goes undone.

By the end of the year, however, an amazing amount of data would have been stored which may slow computers’ performance. This is a silent reminder to clean out the cobwebs and back up the files you want to keep.

There are various ways to back up your data, and one is readily available right on your PC. Windows users can access backup tools by pressing the Start button, typing “backup” in the search area, then clicking “Backup and Restore.”

This allows users to back up files instantly. Similarly, Mac users can open the System Preferences menu and select Time Machine. It will promptly perform backup tasks with the selection of the appropriate disk to store the files.

However, the aforementioned tools on your PC or Mac, don’t address more complex situations where your computer may be completely damaged or lost.

Therefore, it is also advisable to back up important documents, such as financial records or critical documents or emails, on a separate device.

If you depend solely on your computer’s backup system, your backed up data is vulnerable to the same threats that can damage the whole computer.

There are various data storage solutions on the market. The more expensive ones offer extra features, but the main factor to consider is the data storage size that you will need to have on the device.

Alternatively, simply upload your most important data to cloud storage, which can also be automated for future backups.

Other computer users prefer to back up data on an external USB device and keep it in a safe place.

It would also be best to automate your backups based on a recurring schedule that takes into consideration the particular files/folders that change often and/or are the most critical and include them in the backup set.

If you require assistance in figuring out the most appropriate automated backup solution for your home or business, give us a call at (734) 457-5000 and one of our technicians will be glad to help.

« Previous Page
Next Page »

Primary Sidebar

Browse past issues

  • 2025 Issues
  • 2024 Issues
  • 2023 issues
  • 2022 Issues
  • 2021 Issues
  • 2020 Issues
  • 2019 Issues
  • 2018 Issues
  • 2017 Issues
  • 2016 Issues
  • 2015 Issues
  • 2014 Issues
  • 2013 Issues
  • 2012 Issues
  • 2011 Issues
  • 2010 Issues
  • 2009 Issues
  • 2008 Issues
  • 2007 Issues
  • 2006 Issues

More to See

Five Reasons To Be Wary Of AI

May 19, 2025

Don’t Trust The Cloud Alone: Backup Your Cloud Data

May 19, 2025

Seven New And Tricky Types Of Malware To Watch Out For

May 19, 2025

Are You Leaving Your Office Door Open?

April 14, 2025

Tags

Antivirus backups Cloud Computing Cloud Storage COVID-19 cyberattacks cybersecurity Data Management Disaster Planning Disaster Recovery E-Mail Facebook Firewalls Hard Drives Internet Laptops Maintenance Malware Managed Services Marketing Microsoft Network online security Passwords password security Phishing planning Productivity Ransomware remote work Security Servers smart phones Social Media Tech Tips Upgrading Viruses VOIP vulnerabilities Websites Windows Windows 7 Windows 10 Windows Updates work from home

Copyright © 2025 Tech Experts™ · Tech Experts™ is a registered trademark of Tech Support Inc.