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Running Out Of Room: Server Storage Upgrades

We have all experienced this: The longer you own a computer, the smaller the hard drive seems be. This can be a problem not only for the home user, but a huge problem for business clients and their servers.

Just a few years ago, 100 gigabytes of hard drive space was more than anyone thought they would ever need. Today, laptop computers come with more than 500gb of storage, and terabyte laptop drives aren’t far away.

As applications like Microsoft’s PowerPoint become more powerful, the size of the files being saved grow larger and larger. If you are creating these files on your PC and saving the files locally to your hard drive you can quickly run out of space.

The ease and affordability of “thumb” or “flash” drives allows most users to save these files to removalable media and keep the local drive free to perform the other tasks required. Servers on the other hand are a different story.

Most servers are used for file storage. The data created by all the users on the network is stored on the server. This allows multiple users access to spreadsheets, Word documents or PowerPoint presentations.

They can open the file, make their changes, and save the file back to a common storage space on the server. Most, if not all, of these files are important and more than likely will be used over and over again.

I have found that most of my clients can not move these files to a removable storage device, as they need access to the file almost on a daily basis.

That means the file needs to be on the server and accessible to all users, all the time. Each of these files requires space on the hard drive. If you’re using shadow copies to keep older files in case something becomes corrupt (or someone deletes something accidentally in the application), before you know it, your server is running out of room.

Most of the servers I deal with have separate areas of the hard drive called “partitions” that have the operating system (“OS” )separate from the data storage area. This allows technicians to come in, once the data area or OS partitions start to get full and install a new drive.

We have the ability at Tech Experts to take a server that may have originally had a 100GB hard drive and install a drive with a capacity that will allow you to store information for months to come.

Notice how I said “months to come.” It never fails to amaze me how fast server storage can fill up with data. I have written in previous articles how important it is to back this data up, but it is just as important to make sure you have enough room on your server for both file storage as well as the OS.

Microsoft releases updates to all operating systems continually to keep your systems secure and operating at the best possible speed. Having the room required to install these updates is vital to the health of your network and the productivity of your business.

When it becomes necessary to upgrade your server’s storage with more capacity, we can perform this task with minimal amount of downtime and with an eye toward the future to insure your investment in the server will be well worth it.

How Does Offsite Backup Work?

As your storage needs increase, you’re faced with the challenge of managing and optimizing data protection processes. You may find that your data no longer fits on just one tape. On top of all of that, employees often forget to put in a new backup tape each day. That’s when having a fully automated and backup solution is essential for your business.

This is where offsite backup comes in. Secure and reliable data protection is vital to your disaster recovery plan.

Whether you’re backing up 5 GB or 500GB of data, offsite backup solutions allow you to maintain a current offsite backup at a secure remote facility.

A special software agent is loaded on your server, which compresses and encrypts your data before sending it via the Internet to the offsite backup storage facility.

Data is backed up while your servers are up and running. This reduces costs associated with server or application downtime.

In addition, application special software agents allow for real-time backup of Exchange, SQL, and other databases.

Your data is secure from the moment it’s transferred to the storage vault, and it remains encrypted until it’s restored on the client computer. Only those with a vault password can access the backup data.

Social Networking Boosts Your Business!

You can’t turn on the television, read a newspaper, or even browse online without hearing about the business benefi ts of “social networking.” What is social networking, and how can it help build your business?

Loosely defined, social networking is nothing more than a group of people who share a common interest getting together online. It gives you the opportunity to create a virtual meeting place where your clients, prospects, vendors and even employees can talk about things going on in your company, ask questions, promote products or sales, and announce special events.

Social networking eliminates time zone differences, a huge factor for many. People from all over the state, country, and even  world can connect and communicate easily in real time, opening many doors that geographical boundaries once closed. In a nutshell: Social networking helps you stay in touch!

There are a myriad of social networking sites on the Internet, and each is geared toward a slightly different demographic or type of user. More than likely, you’ll want to participate in a couple different sites to stay in touch with the most number of people.

The most used sites for business networking include Facebook, LinkedIn.com, and Twitter. Don’t discount the value of participating in online forums and writing your own blog.

Facebook
Facebook (www.facebook.com) has become one of the most popular online relationship building sites. It’s a central point for a lot of different things, like posting status updates (what are you up to right now?), photo albums, and even videos. You can also keep up with what everyone else that you’re “friends” with on the site is doing – and in this case, friends can mean true friends, or business acquaintances.

When you log into Facebook, you’ll see all of your friend’s latest updates about what they’re up to – and when they log in, they’ll see yours, mixed in with other friends they have. Some people post every small detail of what’s going on in their lives, and others post infrequently or only when they have something truly important to say. Neither approach is right or wrong – what you decide to post is more of a personal preference.

LinkedIn.com
LinkedIn (www.linkedin.com) is probably the largest online business networking site. You can post your resume, join special interest groups, search for people you want to meet, and request introductions from your friends to other people you want to meet. That may be the most interesting thing about LinkedIn – think of it as an online “six degrees of separation.” Your LinkedIn network extends from your friends, out to friends they know, out several levels.

Twitter
Twitter (www.twitter.com) is a very popular new online meeting place. Twitter is what’s known as a “microblogging” site, because posts or updates you make are limited to 140 characters at a time. These entries are known as “tweets.”

Ping (www.ping.fm) lets you tie it all together. Ping is a service that will take your update and post it to all of your social networking accounts at one time.

Forums and blogs
Online forums are a great way to meet people who are interested in similar topics, and there are literally thousands of active forums online. It’s easy to participate, and you’ll fi nd a lot of forums are incredibly active. To boost your online exposure, which boosts your company’s profi le, look for forums that focus on topics your clients care about. Then, post answers to other people’s questions. You’ll quickly demonstrate your expertise.

It is easy to say that everyone (and every company) should have a blog, but the reality is, in order to be successful, you’ll need to blog regularly. You have to enjoy writing and be willing to commit to posting on a very regular schedule, or risk losing readers.

By becoming part of a social networking site, you’re not only opening your business to all World Wide Web users, you’re actually making your business more accessible to the public to be available to purchase your products and services. Connecting with other businesses also gives us the ability to share common ideas and practices in groups who share common ideas and business goals.

Choosing The Right Antivirus Software

Protecting your computer from spyware, viruses, pop ups and malware is one of the most important things you can do as a computer owner. Not being protected can lead to stolen information or just plain harm to the computer.

Some infections can sit in the background and wait until the right time to deploy. By having a good antivirus program you can protect your computer at all times. Here are some tips to help you choose the right antivirus software for your system.

Costs
When looking for the right antivirus software do not forget to compare pricing. Most antivirus software is fairly priced. Some well known antivirus software can be very pricy due to the well known name that the company has. One of the more affordable antivirus programs that I know is low priced, but has great quality. It’s called Etrust, and it’s made by Computer Associates (CA).

Automatic Updates
You can pay all the money in the world for a good antivirus program, but if the antivirus signatures do not update automatically then it is not worth it. Almost every computer user does not even pay attention if the antivirus is on or not – most just assume it is taking care of business. By having an antivirus that automatically updates it can help keep the antivirus software up to date and protect you from the newest threats.

Frequency of Signature Updates
An important part of the software is how often the software actually updates. They say that a new virus is created every four minutes. So good antivirus software sends out multiple updates every day to make sure the virus signatures are up to date on the most recent threats.

Active Scanning
Active scanning is another feature that is very good to have. Some antivirus programs only protect the computer fi les as they’re being used or access, and not all the fi les on the system. You want protection that is active all of the time, and scans files and programs as you access them.

By having it scan it will look through all fi les on the computer to make sure there are no sleeping threats on the system. Many infections will just keep coming back so having the computer scan every day helps protect from those types of infections.

Performance
When looking at antivirus software, you have to ask yourself: “Will it slow down my computer?”

If the software takes a lot of space and resources, you may fi nd it will slow down your system when it’s working. If you sit down and think of these topics before you rush into buying new antivirus software, I am sure you will get great software for your money.

Also there are many websites that will compare antivirus programs if you are worried about the safety of your computer.

If you have any questions or concerns about the best antivirus for you, please feel free to give us a call here at Tech Experts at (734) 457-5000.

Tired Of Being Tied Down? It’s Time To Lose The Wires!

Security Tips For Your New Wireless Network

With the decline in the cost of wireless equipment and “point and click” configuration ability most newer equipment offers, more and more people are setting up wireless networks in their homes and businesses.

One key configuration that is often missed, though, is security of the wireless network.

Is the wireless connection you’re using secure, is your data in jeopardy, and is your identity safe?

You might be asking yourself “How do I secure my network, and what does it mean so say a wireless network is unsecure?”

If a network is classified as unsecure, it means that the network can be accessed without the need for a key, or password. You’ll find unsecure networks in a lot of public places, such as coffee shops and airports.

The problem is that once a  user is connected to an unsecure network, it is possible they could access network resources such as files, folders, printers, etc. that are shared on your computer – many times, without you even knowing.

As you know, this could be a world of trouble if your confidential data is obtained by an unknown user.

A number of things can be done to ensure your wireless network is safe, network resources are protected, and your data is securely stored on your system.

Firewall
Software or hardware devices can be implemented, and are one of the first lines of defense, to prevent unauthorized access of your wireless network. Most wireless routers include basic firewall protection – it just has to be turned on when the unit is configured.

SSID
The SSID is the name of your network. Most routers come with a default SSID, which, if left that way, is a sign of a poorly configured network. This makes you an easy targets for hackers.

Password Changes
By default, wireless routers have a standard username and password that can be easily looked up on the web.

You should definitely set up your own username and password to access your wireless device’s setup screens, so hackers or unwanted Internet users can’t go into the settings on your router and make changes to your security settings.

Be sure to follow standard password security when coming up with the password for your wireless router – you don’t want hackers to be able to easily guess your password, and access your setup screens.

Signal Strength
Most routers allow you to set the signal strength of the network broadcast. Turning the signal down on your router lowers the  chances of outsiders being in range of your wireless network.

Enable Encryption
This is one of the most important steps to securing your wireless network- require a key or network password in order to connect to the wireless network.

There are several types of encryption, the most common being WEP, WAP, and WAP2. Each provides a different level and method of network security. Any form of encryption is better than having an open wireless network.

Securing your wireless network plays a key role in the protection of your data, network resources, and overall privacy when you’re using a home or work network. It’s a quick and easy process, requiring just a few changes to the default setup. The peace of mind and convenience of wireless networking are worth the extra few steps.

Tips To Improve Your Wireless Signal Strength

If Windows notifies you about a weak signal, it probably means your connection isn’t as fast or as reliable as it could be. If you’re looking to improve the signal for your wireless network, try some of these tips.

Position your wireless router in a central location
When possible, place your wireless router in a central location in your office. If your router is against an outside wall, the signal will be weak on the other side of your office.

Move the router away from walls and metal objects
Metal, walls, and floors will interfere with your router’s wireless signals. The closer your router is to these obstructions, the more severe the interference, and the weaker your connection will be.

Replace your router’s antenna
The antennas that came with your router are omni-directional, meaning they broadcast in all directions. If the router is near an outside wall, half of the wireless signals will be sent outside the building, and much of your router’s power will be wasted. Upgrade to a hi-gain antenna that focuses the wireless signals only one direction. You can aim the signal in the direction you need it most.

Add a wireless repeater
Wireless repeaters extend your wireless network range without requiring you to add any wiring. Just place the wireless repeater halfway between your wireless access point and your computer, and you’ll get an instant boost to your wireless signal strength. Check out the wireless repeaters from ViewSonic, D-Link, Linksys, and Buffalo Technology.

How To Stop The Number One Cause Of Computer Slow Downs And Crashes!

Wouldn’t it be nice if your computer still ran like it did back when you first bought it? Before you go and buy a new computer try this key maintenance step you can use to put life back into the computer you already have.

Imagine that you start up your PC just to find yourself staring at a blue screen with white writing, termed “the blue screen of death” by those of us who work a lot with Microsoft software. So, you power it down – and when it starts back up, the computer is even slower. Within a few minutes it locks up again.

This happened to a friend of mine. When she asked me what she could do, I asked her if she had ever defragmented her computer. She got that “deer in the headlights” look, so I knew she hadn’t. Defragmenting her PC, after three years of never doing so, took about 14 hours to complete.

One of the main reasons that computers slow down is poor maintenance practices like this. Unfortunately, when you buy a new computer you don’t usually get any instruction on how to maintain it. Poor or no maintenance allows your hard drive to become more and more fragmented which will slow it down over time.

To best explain hard drive fragmentation think of your hard drive as a file cabinet. In this cabinet there are folders with documents (files) in them.

When you need to work on something you open the folder containing the necessary file, pull out what you need and put the folder back. The files go on your desk so you can work on them.

Over time certain files don’t get put back, or they get put back in different places. When this happens on the hard drive it leads to fragmentation. Think of defragmenting as going through the files on your desk, and in the cabinet, and putting them back in order in the correct folders.

Just as staying this disorganized would lead to a significant loss in your own productivity, the same thing happens to your computer. Eventually it causes a crash because of how scattered all of the information gets.

Disk fragmentation can even shorten the lifespan of your computer because your hard drive works so hard that it wears out faster.

So the one step solution for this part of computer maintenance, run the defragmenting tool that comes with Windows at least once every couple of weeks.

Do this by clicking Start, click All Programs, click Accessories, click System Tools, then click Disk Defragmenter. Choose the disk you want to defragment and click the defragment button. You can also schedule this maintenance inside the Disk Defragmenter application, so you don’t have to remember to run it.

Take care of your hard disk maintenance and you will continue to enjoy the speed you experienced when you first made that investment!

Optimize Your Online Time With Keyboard Shortcuts

Save precious time and effort by optimizing your computer usage skills. Here are a few keyboard shortcuts that will save you time online:

Pressing and holding down your control key, and then the “F” key, will bring up the `find` function. This is really useful when you’re searching for some text on a web page, or trying to find a particular e-mail. This shortcut also works in Word documents.

Control plus “N” will open up a new window. Excellent when reading e-mails and you need to visit some other link without exiting your e-mail program. Or you need to open two e-mails in the same account at the same time, or compose a reply with the e-mail open in front of you.

Pressing shift while you click on a link will open that link in a new window. This is good when you need to visit another site but don’t want to leave the current site.

Pressing your ALT key plus the left arrow key lets you to move to the last page you visited on the web. ALT plus your right arrow key lets you to move forward through websites you’ve visited.

Slow Down And Save Your Software Media

My how times have changed. Nothing seems to change as fast as they do in the computing world. In particular the way they package and distribute software.

When I first started in this business many years ago, computers had no hard drives and came with two 5-1/4” floppy drives. One drive was what you used to load the operating system into memory and load the program. The other drive was for storing your data.

Then came hard drives, with operating systems permanently loaded on the drive. If you wanted to load additional programs, you would go to the store and buy the program. It typically came with a large number of 3-1/2” floppy disks. You could
spend an hour or more loading a new application onto your system.

Then as things evolved, programs started shipping on CDROMS. This media was much more durable than floppy disks. With the dawn of the Internet and the variety of places to purchase software, most companies now allow you to buy and download the software immediately.

This is no doubt due to the availability (and popularity) of high speed Internet access. You can purchase a copy of Microsoft’s Office Basic 2007 and download and install the program all in less than an hour.

We’re starting to see a problem though, with the easy availability of software applications – users who don’t create any backup  disks or restore disks during the initial setup of their new computer, or when they download a new program. I am sure the anxiousness of having a new computer means they want to enjoy their new computer as soon as possible.

Please, take the time to make these disks! I’ve found that hours of time and numerous service dollars can be saved if the disks are readily available for the technician to use.

I had a business client recently who needed to have Microsoft Office reinstalled on a station. I said “Sure where are your disks?” He said that a co-worker had borrowed them and he needed to get them back.

A few days later he called and said he had the disks. I drove to the client’s office, only to discover he had the disk for re-installing his operating system, not Office Basic.

I was able to go online and download his software, because he did have his install code. Unfortunately, the download takes quite awhile.

This just illustrates the need for keeping copies of all your software that is installed or may need to be re-installed. If you’d like assistance with this cataloging your software library, please don’t hesitate to give us a call.

Should Your Small Business Have A Blog?

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

By now, everyone is familiar with socal networking sites such as Twitter, Facebook, and YouTube. Businesses and business owners are flocking to these sites to promote their companies and their brands. And with socal networking all the rage, blogging has become the forgotten stepchild of web marketing for small business. But this doesn’t make sense.

Blogging can be one of the most effective marketing tools for the small business owner because it’s easy to start, it’s easy to maintain, and it’s easy to leverage in enhancing your marketing mix. Here are some reasons why you should consider a blog for your company.

Improve Search Engine Rankings
Google, Yahoo and Bing LOVE blogs. They’re indexed almost overnight, and usually rank high in the search engine results. This helps you drive more qualified traffic to your website.

Engage with Prospective Customers
Blogging presents a unique opportunity to engage in dialog with your prospective customers on a continual basis. Anytime a new prospect visits your blog, you immediately leverage the vast arsenal of posts, comments and writing to help sell your products or services.

Dig Deeper
The pace of business is fast. Blogging is an opportunity to dig into a particular subject a little deeper without slowing down. You can write an extended blog post, or you can break up your thoughts into a dozen posts related to a particular topic.

Improve Your Writing Skills
One of the biggest benefits to blogging is the opportunity to improve your writing skills. Ideally, you’re going to post several times a week – frequent writing and editing means your writing skills will improve – which helps the rest of your marketing efforts, too.

Be Unique
Let’s face it – most business marketing materials like company brochures are incredibly boring. Blogging lets you put a little personality into your marketing. Customers and prospects get to see the real you, and your uniqueness could be the difference between you winning the business, and your competitor winning.

Listen and Learn
Read all the blog comments and email you receive, and read the comments on other blogs about your writings. Learn what your customers and prospects are thinking.

Test Ideas
Innovation is the engine that drives business growth. A blog is an excellent platform to test thoughts and ideas in a risk-free environment.

Become An Expert
Prove your expertise to new prospective customers with your knowledge and insights.

Supplement Your Other Marketing
Support your other marketing investments by leveraging your blog for promotion, marketing and feedback.

Get Subscribers
Many readers who like what you write will subscribe to your blog, providing you with a direct, ongoing communications channel with your target audience.

Uncover New Opportunities
The more you blog, the more opportunities will present themselves to you. You’ll gain a reputation as an expert in your field, which means clients and prospects are already sold on your ability to deliver results.

Tech Experts maintains two blog sites for our clients. The first, www.ExpertsGuys.com, is a blog written and maintained by our technical staff. It offers interesting ideas and timely technical advice based on our daily service work.

My blog at www.ExpertTechTips.com offers some of my insights on small business computing with an eye toward growing your company.

We offer a blog hosting package, that will work alongside your existing website. For example, if your website was at www.MyTechExperts.com, we could set up a blog site for you at blog.MyTechExperts.com (or at any domain name you’d like).

If you’re interested in learning more about blogging, or would like to set up a blog site for your business, please give us a call at (734) 457-5000.