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Leasing vs Buying IT Equipment: Which is Better?

When you plan to upgrade or replace computer equipment, there are two ways to do it: Either leasing or buying the necessary IT equipment. As there is no hard and fast rule as to which alternative is better; it heavily depends on your business’ unique situation and needs. Here is an overview of each alternative’s pros and cons to help you decide between the two options:

When you lease IT equipment, the upfront costs are low, which allows a business to set aside moneys for more pressing needs.

There will be a set monthly payment with no surprises, and your business can keep up with the Joneses when it comes to having the most cutting-edge technology. If some new tech system pops up in a year or two that could help your business operations, upgrading is simple to do when leasing.

There are, however, downsides to leasing. Over the long term, you may pay more for the equipment your business uses. With a lease, there’s also the issue of having a contract that usually requires the business to rent the IT equipment for a set length of time.

This means that – even if your business opts to stop using that equipment or it becomes obsolete – the payments still must be made.

When you purchase your business’ IT equipment outright, there is only a single, albeit large, hit to the budget, and there’s no complicated paperwork to fill out or built-in caveats in the contract to look out for. It belongs to the business and decisions regarding maintenance and method of use are entirely up to those within the company instead of being governed by an outside entity. The purchased equipment can even be deducted from the business’ taxes.

On the other hand, putting a lot of money at once into a company’s IT needs may draw too much money out of other divisions’ budgets, such as marketing, for example. This can negatively impact the business’ bottom line. Another consideration is how often technology equipment should be updated. With buying such equipment, it’s far harder to upgrade to the latest technologies, which could require waiting for your recently purchased items to sell before making a fresh IT equipment purchase.

Consider These Great PC Upgrades

If you are in the market for a new PC, check out these tips on how to upgrade your PC and get more value for your dollars before you pull out your credit card.

A solid state drive
Nothing like an SSD to give you a more practical and noticeable performance increase. With more capacity and more chips and channels, you are guaranteed faster performance.

A faster CPU
You may want to add a new CPU if your computer is old and if the before-mentioned SSD does not entirely fulfill your needs.

Get more memory
With more memory, your operating system will spend less time moving data to disk and you will be able work with more open apps and large files.

Choose a larger display
While a touch screen might blow up your budget, you can opt for a 23-, 24-, 27-inch 1080p model for an affordable price and it will offer you a much better and productive computing experience.

Better gear: keyboard and mouse
Explore the world of wireless, wired, touch and ergonomic keyboard and mouse models and choose one that makes sitting at your computer a breeze.

After all, all our work is done with a keyboard and a mouse, and they need to be as much comfortable as possible.

Considerations When Buying A Home Wireless Router

Wi-Fi Router vectorChoosing and buying a router for your wireless internet at home can be a frustrating experience; you want speed, performance and coverage as well as longevity in the life of your upgraded router.

It’s not an easy task if you add to it the complexity of all those numbers attached to the router and the knowledge required to install it.

So, here are few considerations that will help you choose your next wireless router:

What’s the end goal?
Ask yourself: why am I buying a router? If it’s simply to build a wireless network at home and have access to the Internet, you could probably get away with a router at under $200.

However, if you want extra features, such as added security, parental controls, the ability to connect USB printers, and added external storage drives for data sharing, you need to search for a higher end router.

Also, you may not even need to have a wireless router in your house, especially if you use a PC or laptop that is already connected to a cable or DSL modem and there are no other devices that need to be connected wirelessly to the internet.

Should you go for a single or dual band?
Bands are the frequencies in which wireless communications operate. A single-band is geared toward simple wireless networks and a dual-band router operates on both the 2.4 and 5 GHz frequencies.

Although a router that sustains the 5 GHz frequency will work great for gaming and online streaming, it is not as good as the 2.4 when it comes to distance. So, consider the distance you need to cover when choosing the required band.

Further considerations
When buying your next router, remember that soon enough the 6th version of the Internet Protocol (IPv6) will be here, so you will need a router that supports this transition.

Another consideration is extra features that a router may offer, such as SD card slots and USB ports for printers for example.

If you want to future-proof your investment, make sure you get an 802.11 AC router, which is fast becoming the standard in wireless networking.

Finally, even with home networks, the more security, the better!

(Image Source: iCLIPART)

Common Network Problems Resolved

By Tech Experts Staff
It’s amazing how easily network problems can turn into a huge headache for businesses and home users. If you don’t have guidance when purchasing equipment, or don’t know how to properly maintain and troubleshoot issues, you could be down for hours or days.

While network problems and questions are very common, there really are simple solutions to them. This month we’ll take a look at the most common network related questions and problems and how we generally resolve them.

The first question we regularly hear, most often from home users, is “How do I know what kind of equipment to purchase?”

That isn’t that hard of a question. Generally, with network equipment, it comes down to the old saying “You get what you pay for.”

When you buy networking equipment, whether it’s a switch to expand the number of available connections on your network, or a router, don’t buy the lowest priced one you can find.

There’s a reason one piece of equipment is more expensive than another. Generally, the price difference means drastic differences in the speed of the unit, number of available ports, range, and in some cases security features.

So, when buying network equipment, don’t scrimp – you’ll end up with a slow network lacking in features.

Even when you have good equipment in place you can still run into network problems. The most common issue on a network tends to be a malfunctioning device.

It is normally much less expensive to try replacing a device as a first step to resolving a problem than it would be to have a tech go around and test every device on the network.

For example, if your network is having issues with slower than normal connections, high latency, etc. it is entirely possible that your switch or router has begun to fail.

With consumer grade network equipment, routers and switches can fail as much as once per year depending on the quality of the device and how well you’ve protected it from power surges.

If you’ve replaced your router and/or switch, and you continue to have high latency and strange issues, the next step is to check your network cables.

The cables you’ve been moving around over the years and putting stress on may have faults that are causing problems.

At this point, a tech would need to go through and test the cabling to make sure there are no issues with them.

A cable that is either wired improperly or is starting to fail can cause problems that will affect a network in many ways.

Sometimes, depending on the severity of the fault, it can cause intermittent failures resulting in spotty connections. If a cable fails altogether it can prevent a user from being able to connect to the network entirely.

Once all of the cabling issues are straightened out and we know our devices are good, you may still have a computer acting up on the network.

In that case, it is possible that the network interface card (NIC) is failing. Sometimes this can be a hardware problem where the NIC fails, but sometimes it is possible that the software on your computer is causing problems with it.

For instance, a NIC takes drivers for the operating system to allow it to communicate on the network. If you have the wrong driver installed, or the driver is corrupt, it can cause a lot of network problems.

Another possibility is a virus or other malicious software installed on the computer.

Depending on what the virus is designed to do it could be causing the problem with your computer’s ability to connect to the Internet.

Depending on the severity of the infection and what it was designed to do, it is possible that a virus could cause the entire network to run slowly.

What it all comes down to is that it is really best to have a professional diagnose network issues and work with you directly when trying to get equipment for your network.

With the number of variables involved, if you don’t deal with networking on a regular basis it’s fairly easy to be confused.

Feel free to contact us anytime for advice on network upgrades and help diagnosing problems with your network, firewall, switches or routers.

New Year’s Resolutions For Problem Free Computing

Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.

Even though we’re a few weeks into the new year, it’s not too late to take a look at your company’s network and make a few resolutions for better computing in 2012. Here are a few suggestions.

Better backups – now!
Implement a better, more reliable backup system to ensure your critical business data is properly protected. If you’re still using tape drives or not employing the latest professional-grade backup software, there’s no bigger New Year’s resolution that you should have.

You should have both an onsite and offsite backup of your data that allows you to restore files fast. Your backup should also be image-based, not just file-based.

Data loss can happen from human error, hardware/software failure, fire, flood, theft or other disaster. Every hour that you’re without your critical business information could cost you thousands of dollars.

Check out the cloud
Is cloud computing is right for you? In many cases, parts of your IT infrastructure can easily be put in the cloud to save you money and give you better service. It is important to talk to someone who can honestly assess your situation and tell you the pros and cons of making the switch to the Cloud. It’s not for every business but it’s worth exploring closely.

Dump the old PCs
I know that no one really likes spending money on new computers but think about how much unproductive time your staff spends waiting for their slow machines.

You can get an entry-level business desktop now for as little as $600, and speed upgrades to newer machines are very reasonably priced. What’s the cost of staff sitting around waiting for their computer or dealing with computer problems?

Upgrade your server
New servers are light years ahead of the ones made three, four and five years ago. Your company is less productive and less profitable with a server that slows everyone down.

Change your passwords
Most businesses regularly have employees leave, including those who were involved with supporting the computer network. Changing passwords regularly will improve security and protect your valuable customer and business data.

Perform a security review
We’re seeing all sorts of increased threats from hackers these days and you need to make sure your security approach is up to date. There are many parts to your security that you should examine including password strength; anti-virus software; and getting a strong firewall that will prevent intrusions, attacks and other malicious activity.

Keep up with your preventive maintenance
Downtime and annoying IT problems can be prevented with regular maintenance on your computers and network. If you’re not doing this now, it’s time to start!

Start the year right with a full audit of your network to develop your IT plan for the year.

Our top of the line network audit is a 27-point review of the security, performance and reliability of your network, and includes a full hardware and software inventory, plus checks on the health of your server, firewall, and network backup.

Saying Goodbye To An Old Friend… Would A New Workstation Boost Your Productivity?

Many people find it hard to let go of that old workstation that seems to be “working just fine.” But, ask yourself: Is it really?

Most people recognize that, as their machine ages, it seems to get slower and slower.

A fresh install of Windows generally makes the computer speed back up to it’s “like new” speed.

But as we rely more and more on our computers, laptops, phones, and tablets to be productive in our work, does working at that original speed still make sense?

If it isn’t broken, don’t fix it?
Why is it a bad idea to have the “if it isn’t broken, don’t fix it” mentality when it comes to your computer?

For starters, you’re wasting your money doing so. If a computer is past its normal lifecycle then it really doesn’t make any sense spending the money to continuously bring it back to a like new state as far as the software goes because the hardware is still very outdated.

In general a desktop computer’s useful life span is roughly three to five years providing you purchased a mid-range computer and not the bottom of the line model.

For laptops you get slightly less useful life span out of them due to the fact that a mid-range laptop is generally not as good of hardware as a mid-range desktop.

The other reason a laptop doesn’t tend to last as long is the fact that it is constantly being moved around.

This constant movement, shaking, vibrating, dropping, etc. causes a lot more stress on the hardware in comparison to a desktop.

Due to the different factors involved in a laptop’s life cycle, a laptop’s useful life is roughly two to three years – perhaps slightly longer if it is well cared for.

Software updates may require PC upgrades
Another reason to think about workstation replacement has to do with the software you run on your machine.

Many different software companies offer updates to their software.

Some updates offer fixes to problems or security issues, but many updates also offer new features or updates to old features.

These updates sometimes include a better graphical interface that makes a program easier to use.

Generally, these types of updates have higher computing and speed requirements. Many industry specific software companies put out these types of updates, and they’re great!

Who wouldn’t want a more attractive user interface that functions better and offers more options?

The problem: Updating/upgrading software requires more system resources almost one hundred percent of the time.

If you’re the kind of person that likes to hold on to your workstation forever and never update it, but wants those nice software updates, you might see performance problems.

While your software is updating it needs more RAM, more CPU power, and in some cases, more graphical capacity to run to the new software properly. A lot of times, users don’t realize that with new features come new requirements.

In short, if your computer is over five years old, consider replacing it, particularly if it’s a laptop. A faster workstation will help you with updated software, and keep up with your busy workload.

Feature article written by: Tech Experts

Networking Equipment: What’s It All Do?

There are many times when explaining to clients what piece of hardware needs rebooted or reset that they do not know what we are talking about when we reference the piece of networking equipment by name.

Even if you do know what is meant by router, modem, switch, hub, etc., you might not know what the equipment does, and why you need it.

Today is your lucky day! Below is a brief explanation of what the various types of networking equipment is, what it does, and why you need it.

Let’s start from your Internet service providers (ISP) main line into your house or business and work our way up to your computer. It all begins with your modem – this is how you initially connect to your ISP’s main line into your building.

The modem is what connects you to your Internet provider, and secures an IP address for your computer or network to connect to the Internet.

The next piece of hardware in line is normally your router.

Some network installations don’t have a router, usually because the modem supplied by the Internet provider has one built in, or the computer connects directly to  the modem.

A router allows you to have your own network IP scheme and communicate from your network to your ISP’s network.

Routers allow you to expand your network beyond the one device that most ISP’s modems allow by creating a larger subset of IP addresses for your computers to connect to which is then “routed” to your ISP’s IP address and out to the Internet.

This is why they are called routers, they route network traffic. Some routers also offer the ability to connect wirelessly to your network.

These connections act exactly the same way except for the fact that they do not have an Ethernet cable plugged into the computer you are using to connect with and there is increased security on the wireless connection to prevent unauthorized connections to your network. Some routers also offer a high grade built in firewall.

So as you can see routers can come in many different flavors and configurations.

The final piece of hardware in the chain of networking hardware is your switch.

In general switches are designed to be connected to your router and offer more Ethernet ports for you to connect devices to your network.

Most routers offer on average five Ethernet ports – a switch gives you the ability to expand on the number of available Ethernet ports that can connect to your router.

If you want to have multiple devices connected to your Internet connection while keeping your network secure give us a call and we can guide you on selecting the proper equipment as well as getting it setup properly for you.

If this kind of equipment is not configured properly you may not be able to connect to the Internet at all.

Featured Article Written By:
Tech Experts

5 Things You Need To Know If You Buy A New PC

Great Tips To Keep In Mind When Shopping For Your Next Computer

When you are ready to buy a new computer, one of the first questions you may ask yourself is, “Where can I get the best deal?”

Obviously you don’t want to pay more than you have to, price shouldn’t be the only thing you consider before making your decision.

If you shop the local electronics superstores for weekly specials, you can easily get a standard machine at an ok price. This option would work best for you if you’re not too picky or if you don’t have any special requirements for gaming, graphics, or your special business software.

If you buy over the Internet from a major manufacturer, you’ll get more choice and customization on the components, chip speed, RAM, hard drive size, and video components, but you’ll pay a slightly higher price. But, the biggest downside to buying online is that you’ll have a hard time getting technical support if something goes wrong.

Not a week goes by where we don’t get a client who wants to pay us to fix a warranty-covered machine simply because the manufacturer is making it next to impossible to get the problem taken care of. In many cases, these companies have help desks located outside of the US, which means you might have a hard time communicating with them.

Sometimes only a component (like the hard drive) will go bad. When this happens, you’ll have to ship the entire machine back wait a couple of weeks for them to repair it and ship it back. You also run the risk of losing all your data and configurations.

If you have special requirements, need help in selecting a machine, or if service before, during, and AFTER the sale is important, then you’ll want to buy from a local shop like Tech Experts.

Here Are 5 Big Reasons To Buy Your Next PC From Tech Experts:
1. You’ll get a senior technician who will take time to explain your options, answer your questions, and help you make a good buying decision based on what YOU need, not what we have to clear off the store shelves. At an electronics superstore, there’s a good chance you’ll end up talking to a teenager working on commission who doesn’t have any real technical expertise.

If you buy online, you’ll get very little or no help in selecting the right combination of components and options, so this works best ONLY for those individuals who really know what they are buying.

2. Superior technical support and service after the sale. If you’ve ever dealt with a manufacturer’s technical support in the past, you know how frustrating it can be. After waiting on hold for days, you’ll end up speaking with a “technician” who doesn’t have a clue. Most ofthe time they’re just reading from a script and taking you through a series of system checks that won’t help.

Whenever you have a problem with a machine that you purchased from us, we’ll troubleshoot it for free. Plus, you won’t have to wait on hold when you call, which brings me to another point…

3. If you need technical support on a computer that you bought from us, you won’t go through voice mail jail or be transferred to another country. You actually get to speak to a friendly, local technician.

4. We’ll set up your e-mail account, Internet access, check your virus protection, set up your firewall, and upother preferences and settings. When you buy from a superstore or online, it’s up to you to configure your new machine.

5. We’ll custom build or upgrade your PC here in our office. Maybe you just need more memory and a video card added. If you simply want to “upgrade” your PC to save a few dollars, we will gladly do it for you.

The bottom line is this: if you are shopping solely on price and aren’t too picky, then watch the weekend papers for sales at your local electronic superstore. They can offer a great price on a standard machine. Usually you can save anywhere from $100—$200 this way.

For semi-customization at a decent price, check the Internet. There are hundreds of online resellers offering PCs at competitive prices.

For the best customization, service, and support after the sale, buy from Tech Experts. You’ll pay a little bit more but we’ll make sure you get exactly what you need without any hassle or problems. Give us a call today at (734) 457-5000.

 

Desktop or Laptop? What To Consider When Choosing

Are you out shopping for a new computer, but are unsure of what to buy as far as a laptop or a desktop? If so, here are some simple factors to keep in mind to make that decision.

Price
Because of the higher cost of computer components and assembling them, a laptop computer will be more expensive than a desktop model with the same specifications.

If you are only going to be using the computer for basic tasks such as word processing and surfing the Internet, a laptop would be perfect for you.

If you are more into playing video games or running video editing software, a desktop computer would be suited more towards your needs.

It will have the memory to run those programs and the hard drive space to store everything.

Space
It may seem like a contradiction, but while desktop computers are getting smaller, laptops are going in the other direction because of the greater number of functions they are being asked to perform.

A laptop is still more easily stored out of the way than a desktop. The laptop is the obvious choice if space is an issue.

The real question to ask is whether the space which the computer will be occupied can be permanently sacrificed for housing information.

Portability
If you are looking for portability then there is only one obvious winner here. However, it should be asked whether a computer is likely to get the most use out of it being placed in one spot or when it is moved around for use in different rooms.

If you are going to use your PC at home, at work, and on business trips, then a laptop would definitely be the better value.

Ergonomics
The most important thing is being comfortable while using your computer; especially if you are going to be using it for long periods at a time.

So a big question that you must ask yourself is “Can the existing area where my laptop will be used be made comfortable if I’m going to be using it for long periods of time?”

This can be a vital consideration in the choice between a laptop and desktop model. Their very lightness and portability work against people adopting a suitable posture when using a laptop.

The name suggests they are more suited to being used sitting anywhere other than at a desk, which is not true.

A bad case of hand, wrist, back, neck, or eye strain is too high a price to pay for portability and style.

Upgrade/Repair Cost
Laptops are less robust and more difficult to upgrade than their desktop equivalents. In general, your upgrade options for a laptop are limited to increasing the memory or replacing the hard drive for more storage.

Desktop computers, on the other hand, offer almost unlimited upgrade options.

An important thing to remember is damage to a laptop keyboard or screen will be much more serious than to a desktop because the vital working and moving parts have far less protection.

Key Features To Keep In Mind For A New LCD Monitor

If you’re looking to upgrade your computer monitor, you want to make sure that you get the most bang for your buck, and buy the best monitor in your price range.

There are literally hundreds of monitors on the market, each with different features and specifications. You’ll want to keep these in mind when going over your options.

Response Times
The response time refers to how fast the monitor’s pixels can change colors.

Faster is obviously better because it reduces the ghosting effect when an image moves across the screen. The lower the response time is, the less you are going to see a faint trail in applications such as video games, streaming videos, or even Internet Explorer.

The response time is measured in milliseconds (MS). So the lower response time you get with your monitor the better performance you’ll receive.

Viewing Angle
Have you ever looked at a computer monitor from an angle and noticed that the image became dimmer or even disappeared. To compensate for this problem, LCD manufacturers have designed wider viewing angles. Don’t confuse this with a widescreen display, which means the display is physically wider.

Manufacturers give a measure of viewing angle in degrees (a greater number of degrees is better).

In general, when you’re choosing a new monitor, make sure it’s rated between 120 and 170 degrees.

Manufacturers measure viewing angles differently, so the only best way to really evaluate it is by testing the display yourself. Look at it from the top, bottom, side to side, and also keep in mind how you will have the monitor positioned on your desk.

HDMI Inputs
HDMI is becoming the future of video input devices. The top of the line computer monitors provide at least one HDMI input on them.

The HDMI input is on there so you can use a high-definition source such as a Blue-Ray player or even a high-definition camcorder.

You might also want to consider HDMI outputs in case you need to run a monitor to another highdefinition video source, such as a high-definition television or another HD monitor.

If you do decide to go with the HDMI, ensure that the ports are HDMI 1.3 compatible so that you are ready for any future upgrades to the HDMI standard.

Resolution and Contrast Ratio
Many manufacturers will try to sell you on resolution and contrast ratio as the two most important considerations when buying a new computer monitor.

While these features are important, they’re less of a consideration among the best monitors.

Contrast ratio numbers are way too easily manipulated to be an indicator of a good monitor, so don’t just rely on this number to tell you whether a monitor is good or not.

All of the best monitors have a ton of flexibility in resolution and support all of the most common resolution formats.

If you are running video editing software you might want to double check to see if you need something specific that meets your needs.

Remember if you need any assistance in choosing a new monitor, or comparing options, give us a call at (734)-457-5000. We’ll be happy to help.