• Skip to main content
  • Skip to primary sidebar
  • Home
TechTidBit – Tips and advice for small business computing – Tech Experts™ – Monroe Michigan

TechTidBit - Tips and advice for small business computing - Tech Experts™ - Monroe Michigan

Brought to you by Tech Experts™

Tech Tips

My Laptop’s Ethernet Port Isn’t Working. What Can I Do?

December 12, 2014

If the Ethernet port is damaged, purchase a USB to Ethernet converter.
The laptop Ethernet port is integrated into the motherboard, which makes it hard to replace only that part without swapping out the entire motherboard.

Since it just doesn’t make sense to throw the proverbial baby out with the bath water, just make it possible to plug into another port that is undamaged with a USB to Ethernet converter.

Fortunately, these converters are relatively inexpensive, so there’s no need to despair. Converters are available at virtually any store with an electronics section and there isn’t much difference between converters.

One thing you may wish to consider is to purchase the latest model of adapter, even if your current laptop is not new.

These converters are backward compatible, so the latest USB 3.0 to Gigabit Ethernet adapter works with even the oldest computers with older USB ports.

With the latest version as part of your arsenal, you can still use it in the future with a newer laptop.
These adapters have another great feature which is that they don’t require any technical knowledge, saving you time and money for installation and troubleshooting in case of problems.

Simply plug it in the USB port, and it’s ready to deploy your Ethernet connection, getting you back online without any hassle.

Windows automatically detects the adapter and the operating system installs the appropriate drivers for you.

Remember to use an in-line surge protector on your Ethernet cable, particularly if you travel frequently.

When Nature Strikes Part 2 – Fire In The Sky

November 30, 2014

Scott Blake is a Senior Network Engineer with Tech Experts.

Fires in or around server rooms and data centers can ruin your data and put your business at risk. It’s a must to set up fire protocols when you build your room or building.

As I mentioned in Part One of “When Nature Strikes,” the two most important protocols to have in place for any “in case of…” are 1) Have a Plan and 2) Secure Your Data. When dealing with the possibility of fire destroying your server room or data center, you’ll want to make sure you also have Suppression, Containment and Insurance protocols in place as well.

Have a Plan
Disaster recovery plans are now becoming a requirement for many industries. To be prepared, businesses need to locate and define the regulatory requirements of their individual industry, which will also help avoid fines, penalties or negative press associated with noncompliance.

Trying to implement or even design a plan while in the middle of a disaster will only lead to a less than successful recovery. Make sure your team is ready for action and everyone knows what to do. It’s better to be overprepared than have a plan that goes up in flames.

Secure Your Data
Back up your data regularly. Manage a duplicate copy of all data, programming, and company processes at a different physical location or in the cloud. That way, you can continue working at a secondary location if your system crashes. One way to do that is to keep copies of all your data, programs, bare metal backups and virtual machines in data centers in other states.

If you maintain data backups and business software on location, make sure you store them in a fire rated safe. Fire safes can be purchased anywhere from $100 to thousands of dollars for a fully-loaded safe.

SuppressionПечать
Fire suppression systems for server rooms and data centers are essential to the server room itself. A fire suppression system will automatically extinguish a fire without the need of human intervention.

Design standards for fire suppression systems for server rooms and data centers are carried out with strict guidelines as the fire suppression agents used can be dangerous if not designed correctly. Fires within these types of environments are suppressed in two different ways.

Reduce Oxygen – This method uses argon, nitrogen and sometimes carbon monoxide to displace the oxygen in the room. The objective of this method is to reduce the oxygen level to below 15% in the room. By reducing oxygen to this level, it will suppress the fire.

Chemical and Synthetic – Most chemical and synthetic fire suppression agents have some form of a cooling mechanism. These systems use less gas and maintain a higher level of oxygen. However, high doses of any synthetic or chemical agent can be toxic, so making sure your design is correct is absolutely necessary. Synthetic fire suppression systems will deliver its payload within ten seconds.

Containment
A fire doesn’t have to be inside your data center to jeopardize IT equipment. Because radiant heat and smoke from fire in an adjacent room can be enough to damage sensitive network hardware, creating a protective barrier between your server room and the potential fire not only blocks indirect damage, but prevents flame spread as well.

Lightweight, flame-resistant ceramic panels can be used to build fire-safe archive rooms and data centers within larger, standard-construction buildings.

Insurance
Recovering from fire damage is expensive. Business insurance is crucial and it’s not only for physical property. The right kind of insurance will replace lost income as well. Make sure your business insurance policy is up to date and has the correct coverage to support your business in crisis mode.

Make sure you have all of your suppression and containment systems built and installed by certified professionals. Insurance companies will require this in order for you to acquire the policy and even collect on it.

No one wants to get burned after a fire. Again, make sure your company insurance is up to date and has the appropriate coverage needed to rebuild your business.

If you have questions or you’re looking for suggestions on prepping your business for recovery, not disaster, call Tech Experts at (734) 457-5000.

(Image Source: iCLIPART)

Consider These Great PC Upgrades

November 30, 2014

If you are in the market for a new PC, check out these tips on how to upgrade your PC and get more value for your dollars before you pull out your credit card.

A solid state drive
Nothing like an SSD to give you a more practical and noticeable performance increase. With more capacity and more chips and channels, you are guaranteed faster performance.

A faster CPU
You may want to add a new CPU if your computer is old and if the before-mentioned SSD does not entirely fulfill your needs.

Get more memory
With more memory, your operating system will spend less time moving data to disk and you will be able work with more open apps and large files.

Choose a larger display
While a touch screen might blow up your budget, you can opt for a 23-, 24-, 27-inch 1080p model for an affordable price and it will offer you a much better and productive computing experience.

Better gear: keyboard and mouse
Explore the world of wireless, wired, touch and ergonomic keyboard and mouse models and choose one that makes sitting at your computer a breeze.

After all, all our work is done with a keyboard and a mouse, and they need to be as much comfortable as possible.

Security Tips For Your Smart Phone

November 30, 2014

Today it is fairly easy to carry out business tasks using smart phones. Emailing, browsing the Internet and even creating or editing documents is now a breeze.

So technically, smart phones are now carrying a large amount of sensitive data that needs to be protected. Not only are Smart phones subject to the same threats as PCs, but they are also quite easy to misplace and lose.

Here are a few tips that will help you mitigate some of these security risks:

Screen lock the phone
Whenever you leave your phone unattended, lock your smart phone to require a password or PIN code or set it to lock after few minutes. This will prevent unwanted access and will protect your data in case the phone is lost or stolen.

Enable remote device wipe
Check if your phone allows the memory-wipe function in case it is lost or stolen. Some phones have this feature embedded, but most others will require that you download an app and potentially pay for the service that goes with it.

Apply system updates
From time to time, smart phone vendors, mobile carriers, or hardware manufacturers update the operating systems on their phones. These updates usually include useful and necessary security-related improvements.

Turn off Bluetooth discovery mode
Many people leave their smart phones on Bluetooth-discovery mode around the clock. On some phones, this feature is set by default; however, check your phone and make sure it is disabled when you are not using it. Failing to do so, your phone will constantly be discoverable to others and allow people to connect to your device without prior authorization.

Install mobile anti-virus
Malware purveyors are increasingly targeting smart phones. It is now important to use anti-virus software for your phone just like you would do for your PC.

This is particularly important for Android devices as they are built on an open platform susceptible to malware.

Tips To Protect Your Business PC From Malware

October 31, 2014

Michael Menor is Vice President of Support Services for Tech Experts.

In today’s online world, technology users are essentially in a state of near-constant attack. Almost every day, there’s a new data breach in the news involving a well-known company and, quite often, fresh rules for protecting personal information are circulated.

Because of malware in email, phishing messages, and malicious websites with URLs that are one letter different from popular sites, employees need to maintain a high level of awareness and diligence to protect themselves and their organizations.

Phishing activities are especially pervasive, including attempts to steal users’ credentials or get them to install malicious software on their system. The astonishing success rate of phishing attacks makes them a favorite.

Why? More than 70% of people will follow the link to a phony website and, of those that followed the link, 30%-50% will routinely give up their usernames and passwords.

Many like to think of the network perimeter with all its firewalls and other fancy technologies as the front line in the cyber war, but the truth is there’s a whole other front.

Every single member of a company’s staff who uses email or the Internet is also on the front line and these people are generally considered a softer target than hardware or software. It’s simple: if the bad guys can get an employee to give up his or her user credentials or download some malware, they can likely waltz right past the technological controls, basically appearing as if they belong there.

When using a computer for personal functions, a user generally has to have the ability to install software and modify the system configurations. Typically, such administrative functions are not available to all users in a corporate environment.

c471994_mAs a result, even if an organization has made an effort to improve a system’s security, a user doing work on a personal computer has the ability to disable and circumvent protections and has the privileges to allow for the installation of malware.

As companies migrate toward a world of bring-your-own-device policies, some companies are developing strategies to help address these risks. But, as a rule, using a work computer for personal reasons or doing work on a personal computer (or tablet or smartphone) can significantly increase the threat level that an employer has to protect itself against.

To help their organization protect systems and data, employees need to implement some smart web browsing habits. Smart web browsing means engaging in the following activities:

Beware of downloads
Malware can be hidden, not just in applications or installation programs, but in what appear to be image and video files also. To limit the likelihood of downloading content that contains malware, only download from reputable sites. With sites that are not a household name, take the time to do a little research and see if other people have had issues.

Additionally, be sure that antivirus software is set up to automatically scan downloads. Or scan downloads manually, even when receiving them from name-brand sites, as it is not unheard of for infected files to make their way onto otherwise legitimate web sites.

This is especially true for file-sharing sites where the site owner cannot control every piece of content a user may place there.

Be wary of deceitful sites
Those running sites already breaking the law by illegally distributing copyrighted materials — like pirated music, movies or software — probably have no qualms about including malicious content in their downloads or stealing information.

Many popular web browsers today have built-in functionality that provides an alert when visiting a website that is known to be dangerous.

And if the browser doesn’t give a notice, the antivirus software may provide that function. Heed the alerts!

Employees need to protect their devices from online and in-person threats. Start by keeping the company’s system patched. Configure it to automatically apply updates or issue notifications when there are updates and then apply them as soon as possible. This doesn’t just apply to the operating system.

Keep all installed applications updated; sometimes this takes a little extra work.

Remember, the challenge of security is that the bad guy needs to find only one hole in a security system to get past it, so fix them all. Think of it as putting dead bolts on doors, but leaving the basement window wide open.

To that end, security professionals like to debate the usefulness of today’s antivirus software. And it’s true that malware continues to become more sophisticated and harder to detect. But it always amazes me how old some of the malware running around is. As a result, use antivirus software and keep it up-to-date.

Also, use a software firewall, either the Windows firewall or one provided in an antivirus package. This is especially true for laptops connected to public wireless access points at hotels or coffee shops, but it also applies to home systems. It just provides that extra layer of defense.

And finally, please, don’t ever give passwords to anyone. Be vigilant and question anything new, especially emails and forms in the web browser that request work credentials, no matter how nicely the request is made.

(Image Source: iCLIPART)

When Nature Strikes – Is Your Ark Ready to Float Your Business to Dry Land?

October 31, 2014

Scott Blake is a Senior Network Engineer with Tech Experts.

Flooding can strain the resources of even the most well-equipped organizations. Natural disasters give little warning to companies, so preparing for the disaster is the only way to reduce the high cost of rebuilding.

Have a plan ready and in place
Disaster recovery plans are now becoming a requirement for many industries. To be prepared, businesses need to locate and define the regulatory requirements of their individual industry. In addition to reducing hardware damage and data loss, this will help avoid fines, penalties or negative press associated with noncompliance.

The health care industry has begun to require that hospitals have a recovery plan in place. The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) sets standards for operating a health care organization and evaluates the industry to ensure that these standards are met. Documented and field-tested recovery plans for theft, vandalism, loss of critical data, provision of emergency power, and file and flood recovery are now required.

Trying to implement or even design a plan while in the middle of a disaster will only lead to a less than successful recovery. Make sure your team is ready for action and everyone knows what to do. It’s better to be overprepared than have a plan with holes that will sink your business.

Your data: Make sure you have it
Back up your data regularly. Manage a duplicate copy of all data, programming, and company processes at a different physical location or in the cloud. That way, you can continue working at a secondary location if your system crashes.

One way to do this is to keep copies of all your data, programs, bare metal backups and virtual machines in data centers in other states or in some cases different countries.

Tech Experts offers encrypted, HIPAA-approved, online c414084_mbackup of your files, documents, folders and data bases. If you require bare metal backups or the ability to convert your server into a virtual machine to keep afloat until replacement hardware is in place and running, Tech Experts also offers devices that can fulfill that requirement as well.

Treat your data like your money
Keep it safe and keep a lot of it.

Power: Must have it
An uninterruptable power supply (UPS) and a generator provide consistent backup power for your business if power lines go down. Make sure you routinely test and service them to ensure they’re working correctly.

Electrical components, including service panels, meters, switches, and outlets, are easily damaged by flood water. If they are underwater or come in contact with water for even short periods, they will probably have to be replaced. Make sure all of your computer systems — from servers, workstations, backup devices, and UPS’s — are up off the floor. Servers, backup components and UPS’s should be at least four feet off the floor.

Another problem is fires caused by short circuits in flooded areas. Raising electrical system components helps you avoid those problems. Having an undamaged, operating electrical system after a flood will help you clean up, make repairs, and return to your property with fewer delays.

Good relationships with vendors, customers and partners
Create strong relationships with your partners, vendors and customer base. In good times, they will give you access to new ideas, technologies, and business opportunities. During a crisis, they’re a security blanket with teams of people who know your business model and have resources to help you rebuild.

Insurance: Business is life
Floods and water damage are expensive. Business insurance is crucial and it’s not only for physical property. The right kind of insurance will replace lost income as well. Make sure your business insurance policy is up to date and has the correct coverage to support your business in crisis mode.

If you have questions or you’re looking for suggestions on prepping your business for recovery, call Tech Experts at 734-457-5000.

(Image Source: iCLIPART)

Summer Travel Laptop Tips

August 22, 2014

Beach umbrellas on a deserted beachIf you’re traveling with your laptop, you may need to carry a few accessories. These include adapters, surge protectors, converters, wireless Internet cards, Ethernet cables and a high-quality carrying case.

Power supply
If you’re traveling overseas, you need to consider possible international voltage differences and plug sizes and shapes. While the United State and Canada both use 110-volt electricity, the rest of the world runs on 220-240 volts.

Fortunately, most laptops can comfortably run on both voltages; however, check your computer label or owner’s manual to be on the safe side. If it runs on 110 only, you will need a converter.

You will also likely need an adapter so your plug can fit into the local outlets. Most countries have one or more adapters that are unique or that they share with a few close neighbors.

Surge protection is critical while traveling, particularly if you are traveling to a country where electricity is not reliable. You will need a surge protection electrical strip for whichever voltage you will be using, bearing in mind that surge protectors for 110 and 220-volt currents cannot be interchanged.

Internet connection
Most hotels offer either wireless or high-speed Internet. You may want to call ahead and find out what is available.

Many hotels will provide a Wi-Fi connection, which is helpful, since your laptop has its own built-in wireless network adapter that can search out the nearest wireless signal. Remember to ask for the hotel’s signal password at the front desk. You can also buy a wireless notebook card, if your laptop does not have an internal wireless network adapter. This would also be helpful for connecting to the Internet in WiFi hotspots in airports, libraries and coffee shops.

Some hotels will require that you plug into their Internet connection using an Ethernet cable. You should bring your own cable just in case one is not supplied to you by the hotel.

Extras
Your computer will more than likely take a few hits while you move around, so a sturdy padded carrying case could save you a lot of frustration and money.

You might also want to bring along a device onto which you can back up your work, just in case the hard drive crashes. An extra laptop battery might also come in handy, along with screen cleaners.

(Image Source: iCLIPART)

Most Commonly Used IT Acronyms and Their Meanings

April 29, 2014

CPU (Central Processing Unit)
The CPU is the computer ‘brain’ and its most important element. It interprets and executes most of the commands from the computer’s hardware and software.

RAM (Random Access Memory)
RAM may be compared to a person’s short-term memory. It is the place where the operating system, application programs and data in current use are kept so they can quickly be reached by the processor.

GHZ (Gigahertz)
GHz describes the frequency cycles and is used when discussing computer performance, usually the clock speed of the CPU. A CPU with a higher clock speed can process data faster. One GHz means 1 billion cycles per second.
Gigabyte
A gigabyte (GB) is equal to approximately a billion bytes and is a measure of computer storage capacity that could be used to describe disk space, data storage space, or system memory.

Megabyte
A megabyte (MB) is a measure of computer storage capacity and is equal to approximately a million bytes. Most PCs have storage in gigabytes, not megabytes.

32/64 BITS
32-bit and 64-bit refer to the architecture that a central processing unit or operating system utilizes. Generally, more bits mean that data can be processed in larger chunks and more accurately.

 

The Right Strategy To Get More Visitors To Your Website

April 29, 2014

ПечатьEvery website can be improved, however good it is. In fact, you never want to settle for ‘good enough,’ particularly if your website is part of a business.

It’s unlikely that 100 percent of the visitors to your site take the precise action you want, so there is always room for improvement.

Determine your sales path
When thinking about how to attract more visitors to your site, it is first important to figure out the primary goal of your website, and then work backwards.

For instance, if you are selling a product online, the path for your visitors is likely to visit your homepage, navigate to the product sales page, click the order button and then complete the order form before they finally arrive at your thank you page. This path is your conversion funnel; the trick is to optimize and improve every piece of it.

Evaluate each website page
In order to determine how much attention you should give to each of your website pages, you must evaluate them separately.

Find out how many visitors land on each page, and what percentage of them proceed to the next stage of the sales path (its conversion rate). Aiming to increase the conversion rate of each page will be much more effective than looking at your entire website as a whole. For instance, increasing the conversion rate of each page by 10 percent would mean a 33 percent increase in your overall conversion rate.

Constant tracking
It is critical to track the conversion rate of each page both daily and monthly. While daily rates may fluctuate quite a bit, watch out for dramatic conversion drops which might be caused when a page, image or video does not load. On a monthly basis, check the performance of your pages and spot those that are decreasing in effectiveness and need improvement.

(Image Source: iCLIPART)

Tech Tips For The Road Warrior

March 18, 2014

c382409_mTraveling is rarely guaranteed to go smoothly, but there are at least a few travel headaches that can be kept at bay thanks to technology. If you know how to make use of it in the proper manner, technology can increase your likelihood of having a positive experience on your next vacation.

One good tip is to use tech to keep updated on your flight status. Flights are commonly disrupted due to one reason and another, and delays and cancellations et al can be tough to keep up with. Many airlines today however enable you to track your flight status via a website or app, so if you own a smartphone you can stay updated on what is happening with your flight no matter where you are. If an app is offered by your airline for this purpose, be sure to download it and ensure your smartphone has been fully charged before you set off to the airport.

Translation apps are another good idea if you are jetting off to foreign climes. Many translation apps on tablets and smartphones are free of charge, and also have voice recognition software, meaning that communicating with people who speak a different language has never been easier.

(Image Source: iCLIPART)

« Previous Page
Next Page »

Primary Sidebar

Browse past issues

  • 2025 Issues
  • 2024 Issues
  • 2023 issues
  • 2022 Issues
  • 2021 Issues
  • 2020 Issues
  • 2019 Issues
  • 2018 Issues
  • 2017 Issues
  • 2016 Issues
  • 2015 Issues
  • 2014 Issues
  • 2013 Issues
  • 2012 Issues
  • 2011 Issues
  • 2010 Issues
  • 2009 Issues
  • 2008 Issues
  • 2007 Issues
  • 2006 Issues

More to See

Five Reasons To Be Wary Of AI

May 19, 2025

Don’t Trust The Cloud Alone: Backup Your Cloud Data

May 19, 2025

Seven New And Tricky Types Of Malware To Watch Out For

May 19, 2025

Are You Leaving Your Office Door Open?

April 14, 2025

Tags

Antivirus backups Cloud Computing Cloud Storage COVID-19 cyberattacks cybersecurity Data Management Disaster Planning Disaster Recovery E-Mail Facebook Firewalls Hard Drives Internet Laptops Maintenance Malware Managed Services Marketing Microsoft Network online security Passwords password security Phishing planning Productivity Ransomware remote work Security Servers smart phones Social Media Tech Tips Upgrading Viruses VOIP vulnerabilities Websites Windows Windows 7 Windows 10 Windows Updates work from home

Copyright © 2025 Tech Experts™ · Tech Experts™ is a registered trademark of Tech Support Inc.